> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Prompt Templates

> Build reusable starting points for your customers' assistants — a system prompt, first message, and optional flow

**Tenant Admin → Prompt templates** is where you build the catalog of starting points your customers see when they create a new assistant. A template is a reusable draft — name, description, picture, system prompt, first message, and classification tags — that a customer can preview and apply as a copy.

## What a template holds

| Field               | Purpose                                                                                                                                  |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
| Picture             | Studio portrait shown in the template catalog; copied onto new assistants that use the template                                          |
| Name / Category     | Shown in the template browser, e.g. "Receptionist" / "Inbound"                                                                           |
| Description         | Short explanation of what the template is for                                                                                            |
| Content             | The assistant's system prompt                                                                                                            |
| First message       | The assistant's opening line                                                                                                             |
| Languages           | ISO-639-1 tags for filtering (e.g. `de`, `en`)                                                                                           |
| Themes              | Use-case tags — receptionist, lead qualifier, appointment booker, support, call screener, survey, sales, personal assistant, and more    |
| Branches            | Industry tags — general, healthcare, dental, real estate, home services, SaaS/B2B, hospitality, legal, automotive, e-commerce, education |
| Sort order / Active | Where it appears in the catalog, and whether it's currently offered                                                                      |

Most templates hold a plain system prompt. A template can also carry a saved flow — when a customer applies one of these, Famulor seeds the assistant's Flow Builder canvas instead of a plain prompt.

## Where customers see it

A customer picks a template while creating a new assistant, or later from the system-prompt card on an existing assistant. They preview it, then apply a copy. **Later changes to the template never overwrite an existing assistant** — applying a template copies its content once; it does not create a live link back to the template.

## Scope

Templates you create in Tenant Admin are available to your own reseller team and to your customer workspaces — there is no separate "root only" visibility toggle for resellers (that option exists only for Famulor's own platform-wide template catalog). Delete or deactivate a template to remove it from the catalog; existing assistants that already applied it are unaffected.

## API and MCP

The customer-visible catalog is read-only through `GET /api/v1/prompt-templates` and the MCP `list_prompt_templates` tool — useful if you want to surface your template catalog in your own UI. Creating and editing templates themselves is a Tenant Admin dashboard action; there is no write API for template management.

See also [White Label Program](/admin/tenants-and-whitelabel) for how visibility and other white-label customizations work together, and [Flow builder](/flow-builder/overview) for how flow-based templates behave once applied.