> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Estimate assistant or Loop phone rates

> List available countries or estimate incoming or outgoing assistant or Loop phone rates for the current workspace. Loop requires calls:read or loop:read; assistant estimates require calls:read. Omit country to list supported countries. Assistant estimates cover purchased numbers and verified caller IDs using the included phone service. Your own connected phone service is billed separately. Amounts are EUR equivalents at the current credit top-up rate, not a guaranteed invoice total. Country ranges cover available number types and destination networks. Transfers can involve multiple call legs; Loop conference participation, recording and queue handling can add separate usage. AI assistant talk time is separate. Final charges are calculated after the call ends.



## OpenAPI

````yaml /api-reference/openapi.json get /usage/telephony-rates
openapi: 3.1.0
info:
  title: Famulor API
  version: 1.0.0
  description: >-
    REST API for Famulor. Authenticate with an API key (`fam_...`, created under
    **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`) as a
    Bearer token.


    Every response uses a consistent envelope: `{ "data": ... , "meta": { ... }
    }` on success and `{ "error": { "code", "message" } }` on failure. List
    endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`;
    `meta.pagination.total` carries the total match count.


    REST operations require API Access through the workspace plan or a recurring
    add-on. Without it, regular operations return `403 api_access_required`. The
    invoice-payment and billing-portal operations remain available with a valid
    `billing:write` credential after a failed plan payment so an authorized
    owner, admin, or billing member can recover billing.


    The same customer-facing capabilities are available as MCP tools at
    `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using
    the same credentials, scopes, and workspace access. MCP availability is
    controlled separately by Connect AI / MCP, not by API Access.
servers:
  - url: https://app.famulor.io/api/v1
    description: Hosted platform.
  - url: https://{domain}/api/v1
    description: White-label tenant domain — same paths, tenant branding.
    variables:
      domain:
        default: app.famulor.io
        description: Your white-label tenant domain.
security:
  - bearerAuth: []
tags:
  - name: Account
    description: Self-inspection of the calling credential.
  - name: Migrations
    description: Preview and import data from supported legacy platforms.
  - name: Assistants
    description: Create and manage voice assistants.
  - name: Tools
    description: >-
      Reusable tools (HTTP APIs and external MCP servers) assistants can call
      mid-conversation.
  - name: Voices
    description: Browse the text-to-speech voice library.
  - name: Calls
    description: Start outbound calls and read call history, transcripts and recordings.
  - name: History
    description: Unified conversation history across calls, messaging and assistant emails.
  - name: Campaigns
    description: Outbound calling campaigns with a compliant power dialer.
  - name: Leads
    description: Manage Audience contacts across campaigns, channels and Call QA metrics.
  - name: Segments
    description: >-
      Saved, dynamic lead filters — reusable audience definitions used for
      Audience search and campaign lead assignment.
  - name: Suppression
    description: Cross-channel marketing opt-outs and active workspace suppression records.
  - name: Callbacks
    description: >-
      Scheduled callbacks booked by the Schedule callback tool across voice,
      chat, and email.
  - name: Phone Numbers
    description: Marketplace numbers and customer-provided numbers.
  - name: Famulor Loop
    description: >-
      Personal business-phone access, directory, presence, devices, and Loop
      call recents.
  - name: SIP Trunks
    description: Bring your own SIP provider and numbers.
  - name: Carrier Connections
    description: Connect a supported carrier account and import its existing phone numbers.
  - name: Knowledge Bases
    description: RAG knowledge bases and documents for assistants.
  - name: Settings
    description: Workspace-level settings such as caller-memory defaults.
  - name: Billing
    description: Balance and minutes ledger of the key owner.
  - name: Automations
    description: >-
      Native workspace automations — list, create, update, trigger. Plan gate:
      automation_platform.
  - name: Milian Missions
    description: Recurring jobs that Milian runs unattended on schedule.
  - name: Integrations
    description: >-
      Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google
      Calendar, Outlook, native booking engine). Assign them to assistants to
      provide availability and booking tools, plus provider-supported
      appointment lookup, cancellation, and rescheduling.
  - name: Bookings
    description: >-
      Native booking engine — event types with weekly availability, public
      booking pages at /book/{workspace}/{slug}, and the bookings they produce.
  - name: Dashboards
    description: >-
      Custom analytics dashboards, reusable widgets, and tenant-scoped
      performance analytics. Requires the custom_dashboards plan feature.
  - name: Catalog
    description: >-
      Read-only platform catalogs — available models, supported assistant
      languages, and prompt templates.
  - name: Simulations
    description: Assistant simulation tests (plan-gated).
  - name: Versions
    description: Assistant configuration version history.
  - name: Caller IDs
    description: Outbound caller ID verification.
  - name: Widgets
    description: Web widget connectors.
  - name: Messaging
    description: >-
      Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK).
      Includes conversation delay, inactivity end, and conversation-ended
      webhooks.
  - name: QA
    description: Cohort AI Quality Assurance runs over call transcripts.
  - name: White Label
    description: >-
      Manage white-label customer accounts, defaults, credit transfers and
      customer plan offers. Each endpoint documents its required scope and
      workspace eligibility.
  - name: API Keys
    description: >-
      Self-service API keys for the calling workspace or a same-brand workspace
      where the credential's user is owner/admin. A key can only mint further
      keys with a scope subset of its own.
  - name: Workspaces
    description: >-
      List visible workspaces, create an additional workspace for the key owner,
      and mint a dedicated credential for a selected owner/admin workspace.
  - name: SMS
    description: Outbound SMS from workspace phone numbers.
paths:
  /usage/telephony-rates:
    get:
      tags:
        - Billing
      summary: Estimate assistant or Loop phone rates
      description: >-
        List available countries or estimate incoming or outgoing assistant or
        Loop phone rates for the current workspace. Loop requires calls:read or
        loop:read; assistant estimates require calls:read. Omit country to list
        supported countries. Assistant estimates cover purchased numbers and
        verified caller IDs using the included phone service. Your own connected
        phone service is billed separately. Amounts are EUR equivalents at the
        current credit top-up rate, not a guaranteed invoice total. Country
        ranges cover available number types and destination networks. Transfers
        can involve multiple call legs; Loop conference participation, recording
        and queue handling can add separate usage. AI assistant talk time is
        separate. Final charges are calculated after the call ends.
      operationId: getTelephonyUsageRates
      parameters:
        - name: context
          in: query
          required: false
          description: Choose assistant phone service or Loop calling.
          schema:
            type: string
            enum:
              - loop
              - assistant
            default: loop
        - name: country
          in: query
          required: false
          description: >-
            Two-letter country code. Incoming: receiving number country.
            Outgoing: destination country. Omit for the country list.
          schema:
            type: string
            pattern: ^[A-Za-z]{2}$
        - name: direction
          in: query
          required: false
          schema:
            type: string
            enum:
              - inbound
              - outbound
            default: outbound
      responses:
        '200':
          description: Available countries or workspace-specific estimates.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    oneOf:
                      - type: object
                        required:
                          - countries
                        properties:
                          countries:
                            type: array
                            items:
                              type: object
                              required:
                                - code
                                - name
                              properties:
                                code:
                                  type: string
                                  pattern: ^[A-Z]{2}$
                                name:
                                  type: string
                      - type: object
                        required:
                          - context
                          - country
                          - direction
                          - currency
                          - estimated
                          - updated_at
                          - amount_basis
                          - rates
                          - unavailable_categories
                          - finalized_after_call
                        properties:
                          context:
                            type: string
                            enum:
                              - loop
                              - assistant
                          country:
                            type: string
                            pattern: ^[A-Z]{2}$
                          direction:
                            type: string
                            enum:
                              - inbound
                              - outbound
                          currency:
                            type: string
                            enum:
                              - EUR
                          estimated:
                            type: boolean
                            enum:
                              - true
                          updated_at:
                            type: string
                            format: date-time
                          amount_basis:
                            type: string
                            enum:
                              - topup_credit_value
                          rates:
                            type: array
                            items:
                              type: object
                              required:
                                - category
                                - unit
                                - min_credits
                                - max_credits
                                - min_amount
                                - max_amount
                              properties:
                                category:
                                  type: string
                                  enum:
                                    - phone
                                    - browser
                                    - sip
                                    - conference
                                    - queue
                                    - queue_waiting
                                    - recording
                                    - whatsapp_voice
                                unit:
                                  type: string
                                  enum:
                                    - minute
                                    - participant_minute
                                    - task
                                min_credits:
                                  type: number
                                  minimum: 0
                                max_credits:
                                  type: number
                                  minimum: 0
                                min_amount:
                                  type: number
                                  minimum: 0
                                  description: >-
                                    EUR equivalent at the current workspace
                                    credit top-up rate, in major units.
                                max_amount:
                                  type: number
                                  minimum: 0
                                  description: >-
                                    EUR equivalent at the current workspace
                                    credit top-up rate, in major units.
                          unavailable_categories:
                            type: array
                            items:
                              type: string
                              enum:
                                - phone
                                - browser
                                - sip
                                - conference
                                - queue
                                - queue_waiting
                                - recording
                                - whatsapp_voice
                            description: >-
                              Components without an available estimate. Missing
                              prices do not mean free.
                          finalized_after_call:
                            type: boolean
                            enum:
                              - true
        '400':
          description: Invalid country or call direction.
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '503':
          description: >-
            Prices are temporarily unavailable. No fallback estimate is
            invented.
components:
  responses:
    Unauthorized:
      description: Missing, invalid, expired or revoked API key / access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: unauthorized
              message: Invalid API key.
    Forbidden:
      description: >-
        The credential lacks the required scope or role, or the workspace does
        not have the required capability.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            scopeDenied:
              summary: Required scope is missing
              value:
                error:
                  code: forbidden
                  message: >-
                    This API key is missing the required scope
                    "assistants:write".
            apiAccessRequired:
              summary: API Access is not available
              value:
                error:
                  code: api_access_required
                  message: >-
                    API Access is not available for this workspace. Review
                    Settings → Plan.
  schemas:
    ErrorEnvelope:
      type: object
      description: Error envelope returned by every /api/v1 endpoint on failure.
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - unauthorized
                - forbidden
                - api_access_required
                - not_found
                - invalid_request
                - rate_limited
                - conflict
                - telephony_configuration_error
                - telephony_unavailable
                - destination_forbidden
                - internal_error
              description: Stable, machine-readable error code.
            message:
              type: string
              description: Human-readable description of the error.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: >-
        API key (`fam_...`, created under **Settings → API Keys**) or an OAuth
        2.0 access token (`fam_at_...`). REST operations also require API Access
        for the credential's workspace. Keys can be restricted to scopes such as
        `assistants:read`, `calls:write`, `campaigns:write`, `automations:read`,
        `dashboards:read`, `dashboards:write`, `leads:write`, `segments:write`,
        `loop:read`, `loop:write`, `phone_numbers:write`, `sip_trunks:write`,
        `knowledge:write`, `voices:read`, `billing:read`, `billing:write`,
        `settings:write`, `platform:read`, `platform:write`; a `*:write` scope
        implies the matching `*:read`. Automation and dashboard endpoints also
        accept the legacy `calls:*` scope. Keys without scope restrictions have
        full access within the workspace's available capabilities.

````