> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel a campaign's schedule

> Returns a scheduled campaign to `draft` and removes its start time and its launch confirmation. Launch it again to start; that needs a new `compliance_attestation`. Returns 409 if the campaign is not scheduled. **Required scope:** `campaigns:write` (keys without scope restrictions have full access).



## OpenAPI

````yaml /api-reference/openapi.json post /campaigns/{id}/cancel-schedule
openapi: 3.1.0
info:
  title: Famulor API
  version: 1.0.0
  description: >-
    REST API for Famulor. Authenticate with an API key (`fam_...`, created under
    **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`) as a
    Bearer token.


    Every response uses a consistent envelope: `{ "data": ... , "meta": { ... }
    }` on success and `{ "error": { "code", "message" } }` on failure. List
    endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`;
    `meta.pagination.total` carries the total match count.


    REST operations require API Access through the workspace plan or a recurring
    add-on. Without it, regular operations return `403 api_access_required`. The
    invoice-payment and billing-portal operations remain available with a valid
    `billing:write` credential after a failed plan payment so an authorized
    owner, admin, or billing member can recover billing.


    The same customer-facing capabilities are available as MCP tools at
    `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using
    the same credentials, scopes, and workspace access. MCP availability is
    controlled separately by Connect AI / MCP, not by API Access.
servers:
  - url: https://app.famulor.io/api/v1
    description: Hosted platform.
  - url: https://{domain}/api/v1
    description: White-label tenant domain — same paths, tenant branding.
    variables:
      domain:
        default: app.famulor.io
        description: Your white-label tenant domain.
security:
  - bearerAuth: []
tags:
  - name: Account
    description: Self-inspection of the calling credential.
  - name: Migrations
    description: Preview and import data from supported legacy platforms.
  - name: Assistants
    description: Create and manage voice assistants.
  - name: Tools
    description: >-
      Reusable tools (HTTP APIs, external MCP servers and actions of connected
      apps) assistants can call mid-conversation.
  - name: Voices
    description: Browse the text-to-speech voice library.
  - name: Calls
    description: Start outbound calls and read call history, transcripts and recordings.
  - name: History
    description: Unified conversation history across calls, messaging and assistant emails.
  - name: Campaigns
    description: Outbound calling campaigns with a compliant power dialer.
  - name: Leads
    description: Manage Audience contacts across campaigns, channels and Call QA metrics.
  - name: Segments
    description: >-
      Saved, dynamic lead filters — reusable audience definitions used for
      Audience search and campaign lead assignment.
  - name: Suppression
    description: Cross-channel marketing opt-outs and active workspace suppression records.
  - name: Callbacks
    description: >-
      Scheduled callbacks booked by the Schedule callback tool across voice,
      chat, and email.
  - name: Phone Numbers
    description: Marketplace numbers and customer-provided numbers.
  - name: Famulor Loop
    description: >-
      Personal business-phone access, directory, presence, devices, and Loop
      call recents.
  - name: SIP Trunks
    description: Bring your own SIP provider and numbers.
  - name: Carrier Connections
    description: Connect a supported carrier account and import its existing phone numbers.
  - name: Knowledge Bases
    description: RAG knowledge bases and documents for assistants.
  - name: Settings
    description: Workspace-level settings such as caller-memory defaults.
  - name: Billing
    description: Balance and transaction ledger of the API key's workspace.
  - name: Automations
    description: >-
      Native workspace automations — list, create, update, trigger. Requires
      Automations in the workspace plan.
  - name: Milian Missions
    description: Recurring jobs that Milian runs unattended on schedule.
  - name: Integrations
    description: >-
      Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google
      Calendar, Outlook, native booking engine). Assign them to assistants to
      provide availability and booking tools, plus provider-supported
      appointment lookup, cancellation, and rescheduling.
  - name: Bookings
    description: >-
      Native booking engine — event types with weekly availability, public
      booking pages at /book/{workspace}/{slug}, and the bookings they produce.
  - name: Dashboards
    description: >-
      Custom analytics dashboards, reusable widgets, and tenant-scoped
      performance analytics. Requires Custom dashboards in the workspace plan.
  - name: Catalog
    description: >-
      Read-only platform catalogs — available models, supported assistant
      languages, and prompt templates.
  - name: Simulations
    description: Assistant simulation tests (plan-gated).
  - name: Versions
    description: Assistant configuration version history.
  - name: Caller IDs
    description: Outbound caller ID verification.
  - name: Widgets
    description: Web widget connectors.
  - name: Messaging
    description: >-
      Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK).
      Includes conversation delay, inactivity end, and conversation-ended
      webhooks.
  - name: QA
    description: Cohort AI Quality Assurance runs over call transcripts.
  - name: White Label
    description: >-
      Manage white-label customer accounts, defaults, credit transfers and
      customer plan offers. Each endpoint documents its required scope and
      workspace eligibility.
  - name: API Keys
    description: >-
      Self-service API keys for the calling workspace or a same-brand workspace
      where the credential's user is owner/admin. A key can only mint further
      keys with a scope subset of its own.
  - name: Workspaces
    description: >-
      List visible workspaces, create an additional workspace for the key owner,
      and mint a dedicated credential for a selected owner/admin workspace.
  - name: SMS
    description: Outbound SMS from workspace phone numbers.
  - name: Milian
    description: >-
      Ask Milian, the AI co-worker in your workspace, and start voice sessions
      with it.
  - name: Translation
    description: >-
      Live translation sessions that interpret a conversation between two
      languages.
  - name: Shopify
    description: Native Shopify app store connections, assistant tools and activity.
  - name: Avatars
    description: Private custom avatars and widget avatar selection.
  - name: Webhook Subscriptions
    description: >-
      Signed workspace event subscriptions, independent of existing
      destinations.
paths:
  /campaigns/{id}/cancel-schedule:
    parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
        description: Campaign ID.
    post:
      tags:
        - Campaigns
      summary: Cancel a campaign's schedule
      description: >-
        Returns a scheduled campaign to `draft` and removes its start time and
        its launch confirmation. Launch it again to start; that needs a new
        `compliance_attestation`. Returns 409 if the campaign is not scheduled.
        **Required scope:** `campaigns:write` (keys without scope restrictions
        have full access).
      operationId: cancelCampaignSchedule
      responses:
        '200':
          description: Schedule cancelled.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    type: object
                    required:
                      - campaign_id
                      - status
                    properties:
                      campaign_id:
                        type: string
                        description: Campaign ID.
                        format: uuid
                      status:
                        type: string
                        const: draft
                        description: New campaign status.
              example:
                data:
                  campaign_id: ca1b2c3d-0000-4000-8000-000000000030
                  status: draft
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '409':
          $ref: '#/components/responses/Conflict'
        '429':
          $ref: '#/components/responses/RateLimited'
        '503':
          $ref: '#/components/responses/CampaignOrProtectionUnavailable'
components:
  responses:
    Unauthorized:
      description: Missing, invalid, expired or revoked API key / access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: unauthorized
              message: Invalid API key.
    Forbidden:
      description: >-
        The credential lacks the required scope or role, or the workspace does
        not have the required capability.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            scopeDenied:
              summary: Required scope is missing
              value:
                error:
                  code: forbidden
                  message: >-
                    This API key is missing the required scope
                    "assistants:write".
            apiAccessRequired:
              summary: API Access is not available
              value:
                error:
                  code: api_access_required
                  message: >-
                    API Access is not available for this workspace. Review
                    Settings → Plan.
    NotFound:
      description: Resource not found (or it belongs to another workspace).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: not_found
              message: Assistant not found
    Conflict:
      description: The resource is in a conflicting state.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: conflict
              message: Campaign is not running.
    RateLimited:
      description: Too many requests. Retry after the indicated delay.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: rate_limited
              message: Too many requests. Retry after the indicated delay.
    CampaignOrProtectionUnavailable:
      description: >-
        Either request protection is temporarily unavailable (code
        `internal_error`), or the campaign dialer feature is not available yet
        (code `service_unavailable`; write operations add the reason
        `campaign_extension_unavailable`). Retry after a short delay in both
        cases.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            requestProtectionUnavailable:
              summary: Request protection unavailable
              value:
                error:
                  code: internal_error
                  message: Request protection is temporarily unavailable.
            campaignFeatureUnavailable:
              summary: Campaign dialer not available yet
              value:
                error:
                  code: service_unavailable
                  message: This campaign feature is not available yet.
                  reason: campaign_extension_unavailable
  schemas:
    ErrorEnvelope:
      type: object
      description: Error envelope returned by every /api/v1 endpoint on failure.
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - unauthorized
                - forbidden
                - api_access_required
                - not_found
                - invalid_request
                - rate_limited
                - conflict
                - telephony_configuration_error
                - telephony_unavailable
                - destination_forbidden
                - internal_error
                - service_unavailable
                - verification_address_required
                - bundle_address_missing
              description: >-
                Stable, machine-readable error code. `service_unavailable` is
                returned by POST /bookings and GET
                /booking-event-types/{id}/slots specifically when the
                availability engine could not be reached (see
                AvailabilityOrProtectionUnavailable).
                `verification_address_required` and `bundle_address_missing` are
                returned by POST /phone-numbers when the verification behind the
                number has no address (see the operation description).
            message:
              type: string
              description: Human-readable description of the error.
            reason:
              type: string
              description: >-
                Optional, more specific and stable reason for this error, for
                example `plan_required`, `read_only_role` or `missing_scope`.
                Branch on `code` first: `reason` is only present on some errors,
                and new values may be added. Campaign operations use
                `attestation_required` (400, `compliance_attestation` missing on
                launch), `launch_required` (400, a sequence campaign was never
                launched; launch it or start it with `compliance_attestation`),
                `sequence_changed` (409, the sequence changed after
                `sequence_hash` was taken), `campaign_sequences_unavailable`
                (403, the plan does not include Campaign sequences),
                `campaign_extension_unavailable` (503 `service_unavailable`, the
                campaign feature is not available yet) and `analytics_timeout`
                (504 `service_unavailable`, the campaign analytics took too
                long; choose a shorter period).
            hint:
              type: string
              description: >-
                Optional recovery advice that is safe to show to the end user,
                for example which settings page to open.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: >-
        API key (`fam_...`, created under **Settings → API Keys**) or an OAuth
        2.0 access token (`fam_at_...`). REST operations also require API Access
        for the credential's workspace. Keys can be restricted to scopes such as
        `assistants:read`, `calls:write`, `campaigns:write`, `automations:read`,
        `dashboards:read`, `dashboards:write`, `leads:write`, `segments:write`,
        `loop:read`, `loop:write`, `phone_numbers:write`, `sip_trunks:write`,
        `knowledge:write`, `voices:read`, `billing:read`, `billing:write`,
        `settings:write`, `platform:read`, `platform:write`; a `*:write` scope
        implies the matching `*:read`. Automation and dashboard endpoints also
        accept the legacy `calls:*` scope. Keys without scope restrictions have
        full access within the workspace's available capabilities.

````

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