> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Send from an SMS connection

> Send through an owned SMS connection, including an approved company-name RCS connection without a phone number. Omitted delivery mode uses its saved SMS/RCS policy. RCS remains an optional feature of SMS. Sending uses credits; rich/media with SMS fallback requires an explicit text alternative. **Required scope:** `phone_numbers:write`.



## OpenAPI

````yaml /api-reference/openapi.json post /sms/connectors/{id}/send
openapi: 3.1.0
info:
  title: Famulor API
  version: 1.0.0
  description: >-
    REST API for Famulor. Authenticate with an API key (`fam_...`, created under
    **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`) as a
    Bearer token.


    Every response uses a consistent envelope: `{ "data": ... , "meta": { ... }
    }` on success and `{ "error": { "code", "message" } }` on failure. List
    endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`;
    `meta.pagination.total` carries the total match count.


    REST operations require API Access through the workspace plan or a recurring
    add-on. Without it, regular operations return `403 api_access_required`. The
    invoice-payment and billing-portal operations remain available with a valid
    `billing:write` credential after a failed plan payment so an authorized
    owner, admin, or billing member can recover billing.


    The same customer-facing capabilities are available as MCP tools at
    `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using
    the same credentials, scopes, and workspace access. MCP availability is
    controlled separately by Connect AI / MCP, not by API Access.
servers:
  - url: https://app.famulor.io/api/v1
    description: Hosted platform.
  - url: https://{domain}/api/v1
    description: White-label tenant domain — same paths, tenant branding.
    variables:
      domain:
        default: app.famulor.io
        description: Your white-label tenant domain.
security:
  - bearerAuth: []
tags:
  - name: Account
    description: Self-inspection of the calling credential.
  - name: Migrations
    description: Preview and import data from supported legacy platforms.
  - name: Assistants
    description: Create and manage voice assistants.
  - name: Tools
    description: >-
      Reusable tools (HTTP APIs and external MCP servers) assistants can call
      mid-conversation.
  - name: Voices
    description: Browse the text-to-speech voice library.
  - name: Calls
    description: Start outbound calls and read call history, transcripts and recordings.
  - name: History
    description: Unified conversation history across calls, messaging and assistant emails.
  - name: Campaigns
    description: Outbound calling campaigns with a compliant power dialer.
  - name: Leads
    description: Manage Audience contacts across campaigns, channels and Call QA metrics.
  - name: Segments
    description: >-
      Saved, dynamic lead filters — reusable audience definitions used for
      Audience search and campaign lead assignment.
  - name: Suppression
    description: Cross-channel marketing opt-outs and active workspace suppression records.
  - name: Callbacks
    description: >-
      Scheduled callbacks booked by the Schedule callback tool across voice,
      chat, and email.
  - name: Phone Numbers
    description: Marketplace numbers and customer-provided numbers.
  - name: Famulor Loop
    description: >-
      Personal business-phone access, directory, presence, devices, and Loop
      call recents.
  - name: SIP Trunks
    description: Bring your own SIP provider and numbers.
  - name: Carrier Connections
    description: Connect a supported carrier account and import its existing phone numbers.
  - name: Knowledge Bases
    description: RAG knowledge bases and documents for assistants.
  - name: Settings
    description: Workspace-level settings such as caller-memory defaults.
  - name: Billing
    description: Balance and transaction ledger of the API key's workspace.
  - name: Automations
    description: >-
      Native workspace automations — list, create, update, trigger. Requires
      Automations in the workspace plan.
  - name: Milian Missions
    description: Recurring jobs that Milian runs unattended on schedule.
  - name: Integrations
    description: >-
      Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google
      Calendar, Outlook, native booking engine). Assign them to assistants to
      provide availability and booking tools, plus provider-supported
      appointment lookup, cancellation, and rescheduling.
  - name: Bookings
    description: >-
      Native booking engine — event types with weekly availability, public
      booking pages at /book/{workspace}/{slug}, and the bookings they produce.
  - name: Dashboards
    description: >-
      Custom analytics dashboards, reusable widgets, and tenant-scoped
      performance analytics. Requires Custom dashboards in the workspace plan.
  - name: Catalog
    description: >-
      Read-only platform catalogs — available models, supported assistant
      languages, and prompt templates.
  - name: Simulations
    description: Assistant simulation tests (plan-gated).
  - name: Versions
    description: Assistant configuration version history.
  - name: Caller IDs
    description: Outbound caller ID verification.
  - name: Widgets
    description: Web widget connectors.
  - name: Messaging
    description: >-
      Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK).
      Includes conversation delay, inactivity end, and conversation-ended
      webhooks.
  - name: QA
    description: Cohort AI Quality Assurance runs over call transcripts.
  - name: White Label
    description: >-
      Manage white-label customer accounts, defaults, credit transfers and
      customer plan offers. Each endpoint documents its required scope and
      workspace eligibility.
  - name: API Keys
    description: >-
      Self-service API keys for the calling workspace or a same-brand workspace
      where the credential's user is owner/admin. A key can only mint further
      keys with a scope subset of its own.
  - name: Workspaces
    description: >-
      List visible workspaces, create an additional workspace for the key owner,
      and mint a dedicated credential for a selected owner/admin workspace.
  - name: SMS
    description: Outbound SMS from workspace phone numbers.
  - name: Milian
    description: >-
      Ask Milian, the AI co-worker in your workspace, and start voice sessions
      with it.
  - name: Translation
    description: >-
      Live translation sessions that interpret a conversation between two
      languages.
  - name: Shopify
    description: Native Shopify app store connections, assistant tools and activity.
  - name: Avatars
    description: Private custom avatars and widget avatar selection.
  - name: Webhook Subscriptions
    description: >-
      Signed workspace event subscriptions, independent of existing
      destinations.
paths:
  /sms/connectors/{id}/send:
    parameters:
      - name: id
        in: path
        required: true
        description: Owned SMS connection ID.
        schema:
          type: string
          format: uuid
    post:
      tags:
        - SMS
      summary: Send from an SMS connection
      description: >-
        Send through an owned SMS connection, including an approved company-name
        RCS connection without a phone number. Omitted delivery mode uses its
        saved SMS/RCS policy. RCS remains an optional feature of SMS. Sending
        uses credits; rich/media with SMS fallback requires an explicit text
        alternative. **Required scope:** `phone_numbers:write`.
      operationId: sendSmsFromConnector
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - to
                - body
              properties:
                to:
                  type: string
                  description: Recipient in E.164 format.
                  example: '+14155550100'
                body:
                  type: string
                  minLength: 1
                  maxLength: 1600
                  description: >-
                    Message body. RCS allows up to 1,600 Unicode characters.
                    SMS-only sends retain the 1,600 UTF-16-unit limit; channel
                    replies may have a stricter segment limit.
                delivery_mode:
                  $ref: '#/components/schemas/SmsDeliveryMode'
                idempotency_key:
                  type: string
                  description: >-
                    Unique request key for one intended send. Reusing it never
                    dispatches again.
                  minLength: 1
                  maxLength: 128
                media_urls:
                  type: array
                  maxItems: 1
                  items:
                    type: string
                    format: uri
                    pattern: ^https://
                    maxLength: 2048
                  description: >-
                    One customer-authorized public HTTPS media URL for RCS.
                    Choose media or rich content.
                rich_content:
                  $ref: '#/components/schemas/SmsRcsRichContent'
                sms_fallback_body:
                  type: string
                  description: >-
                    Explicit plain-text SMS alternative required for rich/media
                    content with SMS fallback. For plain-text sends, omit this
                    field or repeat body exactly; a different alternative is
                    rejected. SMS segment counts determine fallback cost
                    (maximum 1,600 UTF-16 units).
                  minLength: 1
                  maxLength: 1600
              description: >-
                The SMS connection is selected by its path ID; do not provide a
                second sender in the request body.
      responses:
        '201':
          description: SMS accepted.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    type: object
                    properties:
                      message_id:
                        type: string
                        format: uuid
                        nullable: true
                      status:
                        type: string
                      credits:
                        type: number
                      transport:
                        type: string
                        enum:
                          - sms
                          - rcs
                        description: >-
                          Known transport for this accepted attempt when
                          available. Final delivery may update later; inspect
                          History for the current delivery state.
                      fallback_used:
                        type: boolean
                        description: >-
                          Whether this attempt used SMS fallback, when transport
                          is known. False is retained explicitly.
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          description: Insufficient credits.
        '403':
          $ref: '#/components/responses/Forbidden'
        '429':
          $ref: '#/components/responses/RateLimited'
        '503':
          $ref: '#/components/responses/RequestProtectionUnavailable'
components:
  schemas:
    SmsDeliveryMode:
      type: string
      description: >-
        Delivery selection within SMS. Omit to inherit the saved connection
        policy; SMS only prevents RCS upgrade.
      enum:
        - sms_only
        - rcs_preferred
        - rcs_only
    SmsRcsRichContent:
      oneOf:
        - type: object
          additionalProperties: false
          properties:
            type:
              type: string
              enum:
                - card
            title:
              type: string
              description: Card title.
              maxLength: 200
            body:
              type: string
              description: Card message.
              maxLength: 1600
            media_url:
              type: string
              description: Public HTTPS image/video URL.
              format: uri
            buttons:
              type: array
              maxItems: 11
              items:
                $ref: '#/components/schemas/SmsRcsButton'
              description: 'Up to eleven actions: card buttons and suggested replies.'
          required:
            - type
          description: >-
            A card needs a title or body and an image or at least one action.
            Public HTTPS media only; no credentials or private hosts.
        - type: object
          additionalProperties: false
          properties:
            type:
              type: string
              enum:
                - carousel
            cards:
              type: array
              minItems: 2
              maxItems: 10
              items:
                $ref: '#/components/schemas/SmsRcsCard'
              description: Cards shown in the carousel.
          required:
            - type
            - cards
      description: >-
        RCS card or carousel. With SMS fallback, supply an explicit text
        alternative.
    SmsRcsButton:
      oneOf:
        - type: object
          additionalProperties: false
          required:
            - type
            - label
            - value
          properties:
            type:
              type: string
              enum:
                - url
              description: Action type.
            label:
              type: string
              minLength: 1
              maxLength: 25
              description: Visible action label, in Unicode characters.
            value:
              type: string
              format: uri
              pattern: ^https://
              maxLength: 2048
              description: Public HTTPS URL, E.164 number or quick-reply payload.
        - type: object
          additionalProperties: false
          required:
            - type
            - label
            - value
          properties:
            type:
              type: string
              enum:
                - phone
              description: Action type.
            label:
              type: string
              minLength: 1
              maxLength: 25
              description: Visible action label, in Unicode characters.
            value:
              type: string
              pattern: ^\+[1-9]\d{4,14}$
              description: Public HTTPS URL, E.164 number or quick-reply payload.
        - type: object
          additionalProperties: false
          required:
            - type
            - label
            - value
          properties:
            type:
              type: string
              enum:
                - reply
              description: Action type.
            label:
              type: string
              minLength: 1
              maxLength: 20
              description: Visible action label, in Unicode characters.
            value:
              type: string
              minLength: 1
              maxLength: 128
              description: Public HTTPS URL, E.164 number or quick-reply payload.
      description: URL, phone or quick-reply action. Labels count Unicode characters.
    SmsRcsCard:
      type: object
      additionalProperties: false
      properties:
        title:
          type: string
          description: Card title.
          maxLength: 200
        body:
          type: string
          description: Card message.
          maxLength: 1600
        media_url:
          type: string
          description: Public HTTPS image/video URL.
          format: uri
        buttons:
          type: array
          maxItems: 2
          items:
            $ref: '#/components/schemas/SmsRcsButton'
          description: >-
            One or two actions, matching the action types and order on every
            card.
          minItems: 1
      description: >-
        Carousel card: image, body, one or two actions. Title and body together
        allow 160 Unicode characters. Every card uses the same action types in
        the same order.
      required:
        - body
        - media_url
        - buttons
    ErrorEnvelope:
      type: object
      description: Error envelope returned by every /api/v1 endpoint on failure.
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - unauthorized
                - forbidden
                - api_access_required
                - not_found
                - invalid_request
                - rate_limited
                - conflict
                - telephony_configuration_error
                - telephony_unavailable
                - destination_forbidden
                - internal_error
                - service_unavailable
                - verification_address_required
                - bundle_address_missing
              description: >-
                Stable, machine-readable error code. `service_unavailable` is
                returned by POST /bookings and GET
                /booking-event-types/{id}/slots specifically when the
                availability engine could not be reached (see
                AvailabilityOrProtectionUnavailable).
                `verification_address_required` and `bundle_address_missing` are
                returned by POST /phone-numbers when the verification behind the
                number has no address (see the operation description).
            message:
              type: string
              description: Human-readable description of the error.
            reason:
              type: string
              description: >-
                Optional, more specific and stable reason for this error, for
                example `plan_required`, `read_only_role` or `missing_scope`.
                Branch on `code` first: `reason` is only present on some errors,
                and new values may be added.
            hint:
              type: string
              description: >-
                Optional recovery advice that is safe to show to the end user,
                for example which settings page to open.
  responses:
    BadRequest:
      description: Invalid request body or parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: invalid_request
              message: '"to_number" is required (E.164 format, e.g. +4930123456).'
    Unauthorized:
      description: Missing, invalid, expired or revoked API key / access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: unauthorized
              message: Invalid API key.
    Forbidden:
      description: >-
        The credential lacks the required scope or role, or the workspace does
        not have the required capability.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            scopeDenied:
              summary: Required scope is missing
              value:
                error:
                  code: forbidden
                  message: >-
                    This API key is missing the required scope
                    "assistants:write".
            apiAccessRequired:
              summary: API Access is not available
              value:
                error:
                  code: api_access_required
                  message: >-
                    API Access is not available for this workspace. Review
                    Settings → Plan.
    RateLimited:
      description: Too many requests. Retry after the indicated delay.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: rate_limited
              message: Too many requests. Retry after the indicated delay.
    RequestProtectionUnavailable:
      description: Request protection is temporarily unavailable.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: internal_error
              message: Request protection is temporarily unavailable.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: >-
        API key (`fam_...`, created under **Settings → API Keys**) or an OAuth
        2.0 access token (`fam_at_...`). REST operations also require API Access
        for the credential's workspace. Keys can be restricted to scopes such as
        `assistants:read`, `calls:write`, `campaigns:write`, `automations:read`,
        `dashboards:read`, `dashboards:write`, `leads:write`, `segments:write`,
        `loop:read`, `loop:write`, `phone_numbers:write`, `sip_trunks:write`,
        `knowledge:write`, `voices:read`, `billing:read`, `billing:write`,
        `settings:write`, `platform:read`, `platform:write`; a `*:write` scope
        implies the matching `*:read`. Automation and dashboard endpoints also
        accept the legacy `calls:*` scope. Keys without scope restrictions have
        full access within the workspace's available capabilities.

````

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