> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Assistant compliance review

> Why an assistant gets blocked for fraud or abuse risk, and how to fix it or request manual review

Famulor checks assistant instructions and greetings for clear fraud or abuse risks whenever you save changes.

## When an assistant is blocked

Blocking is reserved for serious risks such as impersonating an unrelated bank, government body, or brand; caller-ID spoofing; credential theft; or similar scam intent.

A blocked assistant cannot handle phone, web, messaging, or email conversations, including calls started through API v1 or MCP. The assistant editor shows the reason and the content that needs attention.

## Fix and check again

Remove or rewrite the flagged content, then save the assistant. Famulor checks the updated version and restores the assistant when the issue is resolved.

## Request manual review

If you believe the content is legitimate, select **Request manual review** in the assistant editor and explain the intended use. The current version is reviewed, and the result appears in the editor.

You can also use:

* `GET /api/v1/assistants/{id}/compliance-review`
* `POST /api/v1/assistants/{id}/compliance-review` with `{ "reason": "..." }`
* the [MCP](/api/mcp) tools `get_assistant_compliance_review` and `request_assistant_compliance_review`

If you edit the assistant while a review is pending, request a new review for the updated content.