> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Voicemail Handling

> Learn how your AI assistant handles voicemail detection in outbound calls

When making outbound calls, the AI assistant can automatically detect if it has reached a voicemail or answering machine:

## Voicemail Detection

* The AI uses advanced detection to identify voicemail systems
* When voicemail is detected, the call is automatically ended
* This helps avoid wasting resources and ensures efficient call handling

## Benefits of Auto-Drop

* Saves time and call minutes
* Prevents awkward or incomplete interactions
* Allows for automatic retry scheduling
* Maintains professional communication standards

## Best Practices

* Monitor call logs to track voicemail rates
* Consider time zones when scheduling calls
* Plan retries during different hours
* Target business hours when people are more likely to answer

## Reporting

You can track voicemail detection in your campaign analytics:

* Number of detected voicemails
* Time of day patterns
* Success rates for different calling times

***

**Tip:** If you're getting too many voicemails, try adjusting your campaign's calling hours to when people are more likely to answer.

<Tip>
  Related pages: [Overview](/en/outbound-calls/overview) and [Campaigns](/en/outbound-calls/campaigns), and [Scripts And Prompts](/en/outbound-calls/scripts-and-prompts).
</Tip>