> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# DIDLogic Integration

> A step-by-step guide to connect your DIDLogic account via SIP trunking

<Warning>
  **Done for you — any region, any country (our EU partner carrier)**

  If you prefer not to configure a SIP trunk or import numbers yourself, our **EU partner carrier** can supply **local numbers in any region and any country**, set up the **SIP trunk**, and **import the connection into Famulor** for you. Provisioning runs **end-to-end through the partner** (carrier-side), so you skip DIY trunk and number import in Famulor.

  * **Custom number region / full-service onboarding:** [Famulor Custom Number Region form](https://tally.so/r/w4bN2Y)
  * **More detail or bespoke options:** [support@famulor.de](mailto:support@famulor.de)
</Warning>

<Note>
  Follow these steps to connect DIDLogic with Famulor for inbound and outbound calling.
</Note>

<Note>
  **Phone number import (BYOC):** Open **Your Phone Numbers → Integrate SIP trunk** in the Famulor dashboard. The wizard lists **Twilio**, **Telnyx**, **Zadarma**, and **DIDLogic**. **Import number** creates what you need on Famulor’s side and imports your numbers from the carrier once your account is linked—you do not need to fill every SIP field by hand. Use **Import number**, or **follow this guide below** for full manual setup. Overview: [SIP Integration](/en/provisioning/sip-ai/sip-integration). The steps below document **manual DIDLogic** SIP trunking.
</Note>

<Frame>
  <img src="https://mintcdn.com/famulor/aI-S6C6l9kbXRKqz/images/import-numbers.png?fit=max&auto=format&n=aI-S6C6l9kbXRKqz&q=85&s=46d827f248c10f86168797a3768b5e4b" alt="Famulor BYOC wizard: choose Twilio, Telnyx, Zadarma, or DIDLogic, then import numbers from your carrier" width="3682" height="2606" data-path="images/import-numbers.png" />
</Frame>

<Info>
  **Pricing snapshot:** DIDLogic publishes public DID and SIP termination pricing, but the country coverage on the live pricing pages is not equally detailed for every market.

  * **Inbound / number rental examples:** United States/Canada from `$0.99/month` + `$0.0059/min`, United Kingdom from `$2.50/month` + `$0.012/min`
  * **Outbound / SIP trunking:** SIP channels are free; outbound rates are pay-as-you-go via the live call-rate table and CSV
  * **Germany / Switzerland:** No reliable public DID example was visible on the live pricing page at the time of writing
  * **Official pricing:** [DID pricing](https://didlogic.com/pricing/origination/local-dids/) and [call rates](https://didlogic.com/pricing/wholesale-international-voice/call-rates)
</Info>

<Steps>
  <Step title="Purchase a Phone Number">
    Log in to your DIDLogic dashboard at [app.didlogic.com](https://app.didlogic.com) and go to the **BUY** tab.
    Search by country and area code, add a number to your cart, and complete checkout.

    <Frame>
      <img src="https://mintcdn.com/famulor/bZS1YM_o5HzLRq6g/resources/didlogic-buy-tab.png?fit=max&auto=format&n=bZS1YM_o5HzLRq6g&q=85&s=e844362c1e9a87c0c97534771bbf1b5a" alt="DIDLogic BUY tab with available numbers" width="1024" height="703" data-path="resources/didlogic-buy-tab.png" />
    </Frame>

    Your new number appears under the **PURCHASED** tab.

    <Frame>
      <img src="https://mintcdn.com/famulor/bZS1YM_o5HzLRq6g/resources/didlogic-purchased-tab.png?fit=max&auto=format&n=bZS1YM_o5HzLRq6g&q=85&s=b9763dd9ac9bfddf393050bc6482d18b" alt="DIDLogic PURCHASED tab with purchased number" width="1024" height="695" data-path="resources/didlogic-purchased-tab.png" />
    </Frame>
  </Step>

  <Step title="Configure Your SIP Account (Outbound)">
    Go to the **SIP** tab and click **Edit** on your SIP account.

    <Frame>
      <img src="https://mintcdn.com/famulor/bZS1YM_o5HzLRq6g/resources/didlogic-sip-accounts.png?fit=max&auto=format&n=bZS1YM_o5HzLRq6g&q=85&s=1c69cdb80a5c1537d678e43d461e9085" alt="DIDLogic SIP accounts list" width="1024" height="589" data-path="resources/didlogic-sip-accounts.png" />
    </Frame>

    In the SIP settings:

    * Enable **Restrict to authorized IPs**
    * Add `34.195.177.252`
    * Click **Add** and then **Update**

    <Frame>
      <img src="https://mintcdn.com/famulor/bZS1YM_o5HzLRq6g/resources/didlogic-sip-create.png?fit=max&auto=format&n=bZS1YM_o5HzLRq6g&q=85&s=ae0c9483bf39226eed72ac4ec5417029" alt="DIDLogic SIP account edit page with IP restriction" width="1024" height="914" data-path="resources/didlogic-sip-create.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/famulor/22kZEeOOW3sXzJZt/resources/didlogic-sip-update-confirmed.png?fit=max&auto=format&n=22kZEeOOW3sXzJZt&q=85&s=2789637ca589223797af51162fbb9650" alt="DIDLogic SIP account with authorized IP and update confirmation" width="1024" height="905" data-path="resources/didlogic-sip-update-confirmed.png" />
    </Frame>

    Scroll to the regional gateway list and copy the SIP URI for your region. You will use it later in Famulor outbound settings.
  </Step>

  <Step title="Configure Inbound Routing in DIDLogic">
    Go to **PURCHASED** and click **Destination** next to your phone number.

    * Remove any existing destination
    * Change the selector from **SIP device** to **SIP URI**
    * Enter this format:

    ```bash theme={null}
    <number_without_plus>@yourfamulor.sip.livekit.cloud
    ```

    Example:

    ```bash theme={null}
    15551234567@yourfamulor.sip.livekit.cloud
    ```

    <Frame>
      <img src="https://mintcdn.com/famulor/22kZEeOOW3sXzJZt/resources/didlogic-destination-sip-uri.png?fit=max&auto=format&n=22kZEeOOW3sXzJZt&q=85&s=3b08019acad38175d1b65d84a678a209" alt="DIDLogic destination configured as SIP URI" width="1024" height="728" data-path="resources/didlogic-destination-sip-uri.png" />
    </Frame>

    Click **Add** to save.
  </Step>

  <Step title="Import Number to Famulor">
    Go to your Famulor dashboard: **Your Phone Numbers** -> **Integrate SIP trunk**.

    <Frame>
      <img src="https://mintcdn.com/famulor/22kZEeOOW3sXzJZt/resources/didlogic-famulor-import-form.png?fit=max&auto=format&n=22kZEeOOW3sXzJZt&q=85&s=04d963aae133b4fc32cd69a0d3143e6f" alt="Famulor SIP trunk import form with DIDLogic credentials" width="1024" height="360" data-path="resources/didlogic-famulor-import-form.png" />
    </Frame>

    Fill in:

    * **Phone number:** DIDLogic number in E.164 (example `+15551234567`)
    * **Username:** SIP account number from Step 2 (example `12345`)
    * **Password:** The password set in Step 2

    For **Outbound settings**:

    <Frame>
      <img src="https://mintcdn.com/famulor/wr0QXkAIk-fPO1kQ/resources/didlogic-famulor-outbound-settings.png?fit=max&auto=format&n=wr0QXkAIk-fPO1kQ&q=85&s=4919c1cf214db023c04ec3279386a7f7" alt="Famulor outbound SIP settings for DIDLogic trunk" width="1024" height="324" data-path="resources/didlogic-famulor-outbound-settings.png" />
    </Frame>

    * Paste the regional SIP URI copied in Step 2
    * Set number format to **International with + in front**
    * Enable **Outbound call will come from a fixed IP address**

    For **Inbound settings**:

    <Frame>
      <img src="https://mintcdn.com/famulor/22kZEeOOW3sXzJZt/resources/didlogic-famulor-inbound-settings.png?fit=max&auto=format&n=22kZEeOOW3sXzJZt&q=85&s=a8584d1cb68ae075b084e2c4b3bf09c5" alt="Famulor inbound authorization settings with DIDLogic gateway IPs" width="1024" height="977" data-path="resources/didlogic-famulor-inbound-settings.png" />
    </Frame>

    * Set authorization type to **IP Address**
    * Add the gateway IP for your selected DIDLogic region:

    | Gateway              | IP Address      |
    | -------------------- | --------------- |
    | sip.nl.didlogic.net  | 89.149.192.7    |
    | sip.uk.didlogic.net  | 23.19.63.1      |
    | sip.se.didlogic.net  | 5.150.254.205   |
    | sip.de.didlogic.net  | 157.230.96.24   |
    | sip.fr.didlogic.net  | 159.8.84.235    |
    | sip.hk.didlogic.net  | 188.42.84.76    |
    | sip.sg.didlogic.net  | 188.42.84.76    |
    | sip.au.didlogic.net  | 119.9.12.222    |
    | sip.nz.didlogic.net  | 131.203.181.17  |
    | sip.ir.didlogic.net  | 161.202.135.82  |
    | sip.ca.didlogic.net  | 138.197.143.154 |
    | sip.lax.didlogic.net | 185.118.62.77   |
    | sip.nyc.didlogic.net | 192.241.183.87  |
    | sip.za.didlogic.net  | 102.130.116.205 |
    | sip.br.didlogic.net  | 169.57.132.146  |

    Select the country where your SIP trunk is located.
  </Step>

  <Step title="Verify Setup">
    * Make a test inbound call to your number
    * Use Famulor test call for outbound verification
  </Step>
</Steps>

## Security Requirements

Your SIP credentials must be secure:

* Minimum 12 characters
* Include numbers
* Include uppercase and lowercase letters
* Special characters are recommended

## Common Issues

<AccordionGroup>
  <Accordion title="Outbound calls are not working">
    * Verify the regional SIP URI copied in Step 2 and remove trailing spaces.
    * Confirm the username is the numeric SIP account number (example: `12345`), not your email or account name.
    * Confirm the password in Famulor exactly matches DIDLogic SIP settings.
    * Verify `34.195.177.252` is added in DIDLogic authorized IPs.
  </Accordion>

  <Accordion title="Inbound calls are not working">
    * In DIDLogic, destination must be **SIP URI** (not SIP device).
    * Verify destination format:

    ```bash theme={null}
    <number_without_plus>@yourfamulor.sip.livekit.cloud
    ```

    * In Famulor inbound settings, verify the added IP matches your selected DIDLogic regional gateway.
  </Accordion>
</AccordionGroup>

<Tip>
  Related pages: [Index](/en/index) and [Support](/en/support), and [FAQ](/en/faq).
</Tip>