> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Placetel Limitations

> Why Placetel cannot currently be integrated with Famulor

<Warning>
  **Done for you — any region, any country (our EU partner carrier)**

  If you prefer not to configure a SIP trunk or import numbers yourself, our **EU partner carrier** can supply **local numbers in any region and any country**, set up the **SIP trunk**, and **import the connection into Famulor** for you. Provisioning runs **end-to-end through the partner** (carrier-side), so you skip DIY trunk and number import in Famulor.

  * **Custom number region / full-service onboarding:** [Famulor Custom Number Region form](https://tally.so/r/w4bN2Y)
  * **More detail or bespoke options:** [support@famulor.de](mailto:support@famulor.de)
</Warning>

# Placetel Limitations

<Note>
  Unfortunately, Placetel currently does not support static SIP trunks for integration with Famulor.
</Note>

## Why doesn't the integration work at the moment?

<Card title="Current Technical Limitation" icon="triangle-exclamation" color="red">
  **Placetel unfortunately does not support static SIP trunks at this time.**

  This means that a direct SIP integration between Placetel and Famulor is technically not possible currently.
</Card>

<Card title="Contact the provider directly" icon="phone" color="blue">
  **Important:** Please ask Placetel directly if they can offer static SIP trunks!

  * Many providers continuously develop their services
  * The feature might already be available or planned
  * Direct inquiry can lead to individual solutions
</Card>

## What does this mean for you?

<CardGroup cols={2}>
  <Card title="Limited Functionality" icon="phone-slash" color="orange">
    * No direct SIP trunk integration possible
    * No automatic call forwarding to AI assistants
    * Limited automation options
  </Card>

  <Card title="Alternative Solutions" icon="lightbulb" color="blue">
    * Manual call forwarding
    * Use of Famulor numbers
    * Call forwarding via the Placetel dashboard
  </Card>
</CardGroup>

## Our Recommendation

<Card title="Simple Alternative" icon="star" color="green">
  **You can directly purchase and use a number from us!**

  * **Inbound:** Simply forward your current Placetel number to the Famulor number
  * **Outbound:** Verify the number under "Phone Numbers" and make outbound calls directly with it

  This solution offers you:

  * Full AI assistant functionality
  * Automated call handling
  * Advanced telephony features
  * Seamless integration with the Famulor platform
  * Easy setup via call forwarding
</Card>

## Alternative Providers

<Card title="Supported Providers" icon="check-circle" color="blue">
  The following providers currently support SIP trunk integration with Famulor:

  * **Twilio** - Elastic SIP Trunking
  * **Zadarma** - SIP trunking with FQDN
  * **3CX** - Generic SIP trunk
  * **Easybell** - SIP trunking FQDN feature
  * **Telnyx** - SIP trunk with FQDN
</Card>

## Need help?

<Tip>
  Our support team can assist you with choosing an alternative solution or setting up the call forwarding functionality.
</Tip>

<Card title="Contact Support" icon="headphones" color="blue" href="mailto:support@famulor.io">
  Need help choosing an alternative solution? Contact our support team.
</Card>

<Tip>
  Related pages: [Index](/en/index) and [Support](/en/support), and [FAQ](/en/faq).
</Tip>