> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# GoHighLevel Issues

> Common GoHighLevel integration problems and solutions

> Common GoHighLevel integration problems and solutions

This page covers common issues when using GoHighLevel integrations with Famulor.

## Appointment Scheduling Issues

### Missing API Key Error

**Problem:** `missing api_key location_id or calendar_id for GoHighLevel`

**Solution:**

1. Go to [Assistant Prompt & Tools](/en/ai-assistants/prompt-and-tools)
2. Navigate to **Appointment Scheduling**
3. Click **Disconnect**
4. Click **Connect** again to re-authorize
5. Select a calendar from the dropdown
6. Click **Save**
7. Confirm the connection remains active

### Connection Problems

**OAuth Authorization Fails:**

* Try incognito mode
* Verify correct GoHighLevel account selection
* Confirm admin permissions

### Calendar Not Appearing

**Calendars do not show in assistant settings:**

* Disconnect and reconnect integration
* Verify calendar exists in GoHighLevel
* Check calendar permission scope

### Booking Failures

**Appointments are not being scheduled:**

* Ensure assistant can access customer email (required)
* Verify calendar has open availability
* Check time zone settings in both systems
* Review call transcripts for booking attempts
* Validate GoHighLevel booking restrictions

### Data Mapping Problems

**Lead data not syncing correctly:**

* Verify automation field mapping
* Check required fields in GoHighLevel
* Test with sample lead data

## Getting Help

If issues continue:

1. Check call transcripts for exact booking attempts
2. Run a simple test booking end to end
3. Contact support with error messages and screenshots

## Related Docs

* [GoHighLevel Scheduling Setup](/en/ai-assistants/gohighlevel-scheduling)
* [Assistant Prompt & Tools](/en/ai-assistants/prompt-and-tools)
* [Support](/en/support)
