> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Product Updates
> Latest features, improvements and announcements from the Famulor team — AI telephony, voice agents, integrations and platform releases.
# Product Updates
Stay informed about new capabilities and improvements. We ship updates frequently to elevate your Voice AI and automation workflows.
## 🧠 New Language Models: GPT-5.6 Luna & GPT-5.6 Terra
Your assistants can now run on OpenAI's newest **GPT-5.6** models, the latest generation of the AI that understands each request and decides how your assistant responds. Expect sharper reasoning, better instruction-following, and more natural handling of longer, multi-step conversations.
Available in two variants, **GPT-5.6 Luna** and **GPT-5.6 Terra**. Both are live now in **pipeline mode**. Pick either one from the model list when you create or edit an assistant.
## 🔇 Allow interruptions — now in every conversation mode
The **Allow interruptions** setting now works in every conversation mode, not just Pipeline.
Until now, speech-to-speech and Dualplex™ assistants were always interruptible: if the caller made any noise while the assistant was talking, it would stop mid-sentence. You can now switch interruptions off in those modes too, so the assistant finishes what it's saying without being cut short by background noise, TV sound, or someone talking in the room.
**Where to find it:** Assistant settings → **Allow interruptions?** toggle. Leave it on for natural back-and-forth conversations. Turn it off when the assistant has to deliver something in full — like disclaimers, confirmations, opening hours, or a list of options.
## 🧠 New Voice Models: GPT Realtime 2.1 & 2.1 Mini
Your speech-to-speech and Dualplex™ assistants can now run on OpenAI's newest voice models. **GPT Realtime 2.1** follows your prompt more reliably and sounds more natural on names, numbers, and interruptions. **GPT Realtime 2.1 Mini** is a lighter, faster option for high-volume or simpler assistants.
Both are live now. Pick either one from the model list in any speech-to-speech or Dualplex™ assistant.
## 💬 Send Media on WhatsApp
You can now send images, audio, video, and documents in your WhatsApp messages, not just text. Add a caption or filename and send straight from the inbox or the API.
## 🤖 Your whole AI calling stack — in ChatGPT and Claude
This is a big one. You can now connect your Famulor account to **ChatGPT** and **Claude** and run your entire AI calling setup just by chatting — no dashboards, no setup screens. Tell the AI what you want in plain language and it does the work for you, from start to finish.
### What you can do once it's connected
* **Build a new assistant from scratch** — Describe what you need (*"an assistant that books appointments"*) and the AI creates it for you: it writes the prompt, picks a natural voice, sets a greeting, and even adds the tools the assistant needs — like checking a calendar and booking slots.
* **Fix and improve an existing assistant** — Ask it to review an assistant's prompt and settings. It points out what's weak and applies the fixes for you.
* **Analyze your calls** — *"Look at my last call and tell me what went wrong."* It reads the full transcript and the call evaluation, explains what to improve, then updates the assistant to match.
* **Learn from your history** — Ask it to study your last 30 calls, spot patterns, and tune your assistant so it performs better next time.
* **Launch calling campaigns** — It walks you through setting up an outbound campaign from your leads and starts it for you.
* **Handle the day-to-day** — Manage phone numbers, leads, and knowledge bases, or send a message — all from the same chat.
### 🔗 How to connect (about a minute)
1. Open the new **Connect AI** button in your dashboard and copy your secure connection link.
2. In **ChatGPT** or **Claude**, go to connector settings and choose **Add custom connector**, then paste the link. A built-in, step-by-step guide with screenshots walks you through both apps.
3. Sign in to your account and approve. Your tools appear in the AI app — you're connected.
It's secure by design: the connection only works after you sign in and approve it with your own account, and every action runs with your existing permissions. Nothing happens that you haven't logged in for.
**Try it:** open a fresh chat and type *"Create an appointment-booking assistant."* Within seconds the AI has built it, written the prompt, given it a voice and a greeting, wired up calendar booking, and offered to place a test call.
**👉 Step-by-step setup:** [MCP Client](/en/mcp/client)
## ⚡ Reliability & fixes
* **Smoother call transfers** — More reliable transfers between assistants, including when an assistant hands off to book a meeting.
* **Faster chat under load** — Increased capacity for handling chat conversations during busy periods.
* **Independent dashboard tables** — Dashboard tables now load and scroll independently for a snappier experience on busy accounts.
## 🔗 Famulor MCP Client — fully overhauled
The **Famulor MCP server** (`https://app.famulor.de/mcp`) has been rebuilt from the ground up: **all 76 tools** were redesigned — clearer descriptions, structured outputs, and better compatibility with directory-capable clients. Control assistants, calls, campaigns, leads, knowledge bases, conversations, WhatsApp, and more directly from your AI client — in plain language.
### OAuth instead of API keys in config files
New: **MCP OAuth 2.1 (PKCE)**. Paste the server URL, complete OAuth sign-in in the browser, enter your [API key](https://app.famulor.de/api-keys) — done. Your key never goes into `mcp.json` or environment variables; it lives encrypted inside an access token on your device. Tokens expire after 30 days; your client will prompt you to sign in again.
### Connect to ChatGPT, Claude, Cursor & more
Famulor now plugs cleanly into the MCP clients you already use:
* **ChatGPT** — as a custom app with OAuth (Developer mode)
* **Claude** — Desktop connector and **Claude Code** (CLI)
* **Cursor**, **Windsurf**, **VS Code**, **Cline**, **Continue**, **Zed** — and any other MCP-compatible client
* **Codex** and other clients with HTTP MCP support
**Example prompts after setup:**
* *"Show my last 10 calls"*
* *"Create a German sales assistant using GPT-4.1-mini and the Susi voice"*
* *"Start campaign #42 and add these 50 leads"*
**👉 Step-by-step setup:** [MCP Client](/en/mcp/client)
## 🔌 Connect external tools with MCP
Your assistant can now plug into outside tools and live data through **MCP (Model Context Protocol)** — the open standard for connecting AI to external systems. Instead of building tools one at a time, you connect a whole toolset in a single step. Point your assistant at a compatible server (a CRM, your internal APIs, a knowledge tool) and it can look things up and take action right in the middle of a conversation — on voice calls, the web widget, and chat alike.
* **Add a server in minutes, no code** — Paste the server address and (if needed) an authentication header. Nothing to install, nothing to build
* **Tools discovered automatically** — The moment you connect, every tool the server offers is detected and listed with its description and parameters, so you see exactly what your assistant can do
* **Pick precisely what's exposed** — Turn individual tools on or off per server, so an assistant only gets the abilities you want it to have
* **Connect once, reuse everywhere** — Assign one server to a single assistant or to many, and manage them all from a dedicated page
* **Always know the status** — Each server shows a live "connected" indicator, lists its available tools, and gives a clear message (with a one-click re-test) if anything needs attention
* **Secure by design** — Authentication tokens are stored encrypted, and you stay in control of which tools and permissions each assistant can reach
Popular uses: connect a CRM to look up contacts and create deals mid-call, query your own systems for live order or account data, or wire in a documentation tool so the assistant can answer detailed questions accurately.
## 🛠 Redesigned mid-call tools — easier to build, easier to understand
The tools that let your assistant do things during a conversation — look up an order, send an SMS, book an appointment, check availability, submit a form — got a full redesign. The whole experience is built so anyone can set up a working action, even with no technical background and no coding.
* **Visual flow card** — A new step-by-step layout shows exactly how an action works, from the information the assistant collects to the response it gets back, all in one clear view
* **"How it works" guidance built in** — Plain-language explanations sit right next to each setting, so you always understand what an action does and when your assistant will reach for it
* **System variables at your fingertips** — Drop in live details like the caller's phone number or the current date and time straight into your action, with a handy reference so you never have to guess the right name
* **One home for everything** — Custom actions and connected MCP servers now live together on a single, redesigned Tools page that's far easier to work with
## ⚡ Build call actions with no-code automations
This is the big one. You no longer need an API or a developer to give your assistant a custom action. When you create an action, choose the **Automation Platform** option — and the platform builds the entire technical connection for you.
* **The connection is created automatically** — Pick "Automation Platform" and a linked automation is generated and wired up instantly. The web address that connects it to your assistant is set and locked behind the scenes — no IDs to copy, paste, or keep in sync
* **Build the logic visually** — Open the linked automation and drag together whatever steps you need: look up a record, check a calendar, send a message, run several actions in a row. Finish with a "Return Response" step to hand the result back to the assistant on the call
* **Multi-step workflows made simple** — Anything that used to require custom code — chaining several systems together, transforming data, conditional logic — can now be assembled with no code at all
* **Smart linking for existing automations** — Paste in an automation you've already built and the platform recognizes the workflow on its own and pulls in its details automatically, so connecting it takes seconds
From "the assistant should be able to do X" to a working, live action in minutes — entirely point-and-click.
## 🎙 Voice & call reliability
* **Cleaner call endings** — Fixed a case where the assistant could repeat itself or hesitate when wrapping up a call
* **Voice picker polish** — Follow-up fixes to the new voice picker for smoother selecting
## 📁 Assistant folders & labels — organize your workspace
If you manage more than a handful of assistants, finding the right one just got much easier. You can now organize assistants into **folders** and tag them with **color-coded labels**.
* **Folder tabs** — The assistants list shows tabs for each folder (plus an "All" view), with a searchable dropdown when you have many folders
* **Labels for cross-cutting tags** — Each assistant can carry multiple labels (for example "Production", "Testing", "Client X"), shown as badges on assistant cards and filterable from the list
* **Bulk actions** — Select multiple assistants and move them to a folder or add/remove labels in one go
* **Create on the fly** — New folders and labels can be created right from the assistants page, no detour through settings
* **Full API support** — Folders and labels can be managed via the API, and assistants can be assigned on [create](/en/api-reference/assistants/create) or [update](/en/api-reference/assistants/update)
## 🎙 New voice picker — find the perfect voice in seconds
The voice dropdown is gone. Choosing a voice now opens a **full picker** built for browsing hundreds of options without scrolling through an endless list.
* **Filter by gender, age, and accent** — Narrow the catalog to exactly the kind of voice you're looking for, with free-text search on top
* **Provider tabs** — Voices are grouped by speech engine, and each card shows a provider badge so you always know what you're selecting
* **Language-aware** — The picker follows your assistant's language and warns you before selecting a voice that doesn't support it
* **Clone voices in place** — Voice cloning now lives inside the picker, and deleting a cloned voice uses a proper styled confirmation
* **Smarter syncing** — Selecting a voice automatically sets the matching speech engine on the assistant, so there's nothing to configure twice
## 🏷 Phone number nicknames
Phone numbers can now have a **nickname and a color**, so "the support line" stops being "+1 555 0182 … which one was that again?"
* **Visible everywhere** — Nicknames show up in the phone numbers list, assistant cards, call details, SMS history, and every place you select a number (assistant setup, warm transfers, campaign pools)
* **Searchable selectors** — Find a number by its nickname or by the number itself
* **API support** — Nicknames are included in all phone number responses and can be set via the API, including for [SIP trunks](/en/api-reference/phone-numbers/update)
## 🤝 WhatsApp coexistence — automatic human takeover
Coexistence mode gets its biggest quality-of-life upgrade yet: when someone on your team replies to a customer directly from the WhatsApp Business app, the AI now detects it and **automatically steps aside** for that conversation.
* **No more talking over each other** — The moment a human takes over from the phone, the AI stops responding in that chat
* **Clear audit trail** — A system note appears in the conversation explaining why the AI paused, so everyone knows what happened
* **Voice notes & images fixed** — Audio messages and images from customers now come through reliably in coexistence mode
* **No charges for synced history** — When you connect an existing WhatsApp account, old conversations that stream in during setup are never billed
## 🔔 Webhook & integration upgrades
The [conversation ended webhook](/en/api-reference/webhooks/conversation-ended) got a major upgrade for anyone building automations on top of chat conversations.
* **Media attachments included** — Images, audio, and files exchanged in the conversation are now part of the webhook payload
* **Conversation ID & timestamps** — The payload now carries the conversation ID and per-message timestamps (human-readable and unix), so transcripts can be reconstructed precisely
* **Re-send with one click** — Every conversation now has a "Re-send webhook" action, and the delivery result (status and response) is stored so you can see exactly what your endpoint received
* **Bulk actions** — Re-evaluate or re-send webhooks for many conversations at once, straight from the conversations list
## 🛠 Other improvements & fixes
* **No more technical data read out loud** — In rare cases the AI could speak fragments of raw technical output mid-call when using tools; this is now stripped from both speech and transcripts
* **Day separators in conversations** — Long chat histories now show date dividers, making it much easier to scan past conversations
* **Chat widget button fix** — The small launcher button no longer appears clipped on some sites
* **Webhook reliability** — Fixed a timing issue that could cause the conversation ended webhook to silently skip for some WhatsApp chats
* **Template sender display** — WhatsApp templates now show their sender more clearly in the templates list
## 🏷️ Whitelabel platform — major update
The Whitelabel platform gets a broad refresh: more flexible assistants, stronger login branding, new languages, and finer-grained access control — all in one release for your customers.
## 🤖 Add & edit assistants — refreshed
**Creating and editing assistants** has been fully reworked. Clearer forms, faster navigation, and a more consistent setup flow — fewer clicks from first draft to live assistant.
## 🎨 Login page — more branding
The **login page** now supports deeper customization:
* **Custom image** — upload your logo or hero graphic
* **Custom text** — write your own welcome message and hints
Your customers land in your brand from the first click — not a generic interface.
## 🚪 Logout redirect URL — control where users land
New: a **logout redirect URL**. When set, users are redirected there after logging out — for example your marketing site. Leave it empty to return users to the login page.
## 🌐 Eight languages supported
The Whitelabel platform is now available in **eight languages**:
**DE** · **EN** · **FR** · **NL** · **ES** · **HR** · **EL** · **DA**
Teams and end users can work in their language — no workarounds needed.
## 🏷️ Tags — more colors
**Tags** got a color upgrade. A wider palette, better distinction in lists, and faster scanning across calls, chats, and WhatsApp.
## 📚 Knowledgebases — update fix
A bug when **updating knowledgebases** has been fixed. Documents and content can be edited and saved reliably again.
## 🔧 Mid-call tools — test with parameters
You can now test **mid-call tools** with **test parameters** — no live call required. Validate configuration, run through payloads, and catch issues before the assistant goes live.
## 📊 Custom dashboard — now in Whitelabel
**Custom dashboards** are available on the Whitelabel platform. Build tailored views with the metrics that matter to your customers — directly in the sidebar under **Custom Dashboards**.
## 🔐 Access control — admin manages every user
Admins can now set **per-user** access to sections and features. Fine-grained permissions instead of one-size-fits-all access — ideal for teams with different roles and tenants.
## 💬 WhatsApp Coexistence — keep the Business app on your phone
You can now connect a WhatsApp sender in **Coexistence mode**. Your team keeps using the official WhatsApp Business app on their phones — your AI assistant runs on Famulor in parallel.
Chats, contacts, and labels stay where they are. No migration, no re-training the team.
Pick **Coexistence with WhatsApp Business app** when creating a sender — no phone number entry required.
## ⏱ Response delay for WhatsApp — wait for the full message
Customers rarely send one clean message. It's three quick texts, a photo, then a question. Until now, the assistant replied to each piece separately.
With **response delay** (0–300 seconds), the assistant waits before replying so the full thought lands in one turn.
* **Per assistant** — set the delay in the assistant form; leave at **0** for instant replies
## 📞 Outbound limits — clear view, fair rules
Shared platform numbers follow carrier daily limits. The new **Limits** page in the user menu (next to **My profile**) shows your allowance, today's usage, and your trust tier.
* **Inbound & SIP trunk** — not counted against the daily outbound cap
* **Request an increase** — workflow on the page; verified accounts can move up tiers
* **Your own carrier** — banner links to BYO Telephony for unlimited outbound on your trunk
* **Campaigns** — hit the cap today, resume automatically tomorrow
## 🚀 Voice engine upgrade — smoother calls everywhere
We've upgraded the core voice engine. Expect smoother audio, fewer mid-call drops, and faster turn-taking — across every voice mode.
## 🛠 Other improvements & fixes
* **Delete campaigns via API** — new [`DELETE /user/campaign/{id}`](/en/api-reference/campaigns/delete) endpoint; running campaigns stop automatically before deletion
* **Assistant transfer over API** — `assistant_transfer` now persists when configured via the assistant API; self-transfers are blocked
* **Mid-call tool test** — test tool configs during a live call without leaving the assistant setup
## 🧠 GPT Realtime 2 — better prompt following
Our **speech-to-speech** and **Dualplex™** mode now includes **OpenAI GPT Realtime 2**. The biggest gain: far more reliable prompt following. Your assistant stays on script, follows instructions more consistently, and handles complex multi-step conversations without drifting.
Combined with our proprietary **Dualplex™** technology, this delivers best-in-class voice quality, lowest latency, and the most reliable instruction following on any AI calling platform today.
## 🎙 Cartesia Sonic 3.5 — voice engine upgrade
The Cartesia voice engine is now upgraded to **Sonic 3.5**. Expect noticeably more natural voices, better stability on long calls, and stronger consistency on tricky words and names.
This upgrade is applied automatically to every assistant using Cartesia voices — no configuration changes required.
## ⚡️ GPT-5.5 — now available in pipeline mode
You can now select **GPT-5.5** as the language model for assistants in **pipeline mode**. It is a strong all-rounder: fast responses, solid reasoning, and excellent prompt following — ideal when you want both speed and intelligence without flagship-model cost.
Available right now in your assistant's pipeline mode configuration.
## 📞 Bring Your Own Telephony — self-service carrier imports
You can now connect your own carrier accounts through a guided import wizard — no support ticket and no manual SIP setup.
* **Twilio SIP trunks** — full self-service import plus a step-by-step onboarding help panel
* **Telnyx support** — connect Telnyx accounts through the same wizard experience
* **Zadarma & DIDLogic** — two additional carriers in the picker for more regional and pricing flexibility
## 🎤 Post-call re-transcription for Dualplex™ & multimodal calls
You can now automatically re-transcribe completed calls from the original recording at any time. This is useful when you want to re-run transcription with the most capable STT model.
Re-transcription is available for both **Dualplex™** and **multimodal** assistants, with clear billing transparency directly in the assistant view.
## 📂 Split-view detail panels — calls & conversations
The calls and conversations list pages now include side-by-side detail panels. Click any record on the left and see full details on the right — no more back-and-forth navigation.
* **Performance indexes added** — significantly faster record-to-record navigation, even on very high-volume accounts
* **Extracted variables section** — conversation variables are now shown in a dedicated section in conversation details
## 💬 Disable & enable AI per conversation
Two new API endpoints let you programmatically pause and resume AI for a specific conversation — ideal for human handoff workflows across WhatsApp and chat.
When AI is disabled, your team can take over. Re-enable AI whenever you're ready to hand control back.
## 💸 Auto top-up for chat credits
Chat credits can now refill automatically when balances run low, with email notifications sent for every refill.
That means fewer interrupted chat experiences caused by depleted balances overnight.
## 🔄 Telephony & call flow improvements
* **Initial message on AI-to-AI transfers** — the destination AI assistant now speaks its initial message immediately for smoother handoffs
* **Transfer caller details visible** — transfer destination and client phone numbers are now shown on transfer calls in the call view
* **Single-character tool parameter names** — tool parameters now support one-character names, useful for compact JSON schemas
## 🛠 Other improvements & fixes
* **WhatsApp pre-verified number deletion** — deleting pre-verified WhatsApp numbers now works correctly
* **Phone number deletion reliability** — deletion jobs now run reliably with proper failure logging
## 🚚 Bring Your Own Carrier (BYOC): Direct Twilio & Telnyx integration
You can now use **Bring Your Own Carrier (BYOC)** in Famulor with direct integrations for **Twilio** and **Telnyx**. Connect your existing carrier credentials and configure numbers directly in your setup.
## 🎙️ Re-transcribe recording: Higher-accuracy Soniox transcripts after calls
You can now run **Re-transcribe recording** after a call to generate a higher-accuracy transcript via **Soniox**.
* This run is billed at **1.5x minutes**
* Available now for **Duelplex** and **S2S** models
## 📊 Default Dashboard: Set your custom dashboard as login default
You can now set a **custom dashboard** as your default Famulor dashboard. After login, you will land directly on your own dashboard. You can change this anytime under **My Account**.
**Demo:** [YouTube video](https://www.youtube.com/watch?v=Rq1WLWAjhgw\&t=1s)
## 🏷️ Whitelabel platform: Analytics Webhook expanded
We added a dedicated **Analytics Webhook** section in Whitelabel settings, with flexible scheduling, configurable scopes, and direct send controls.
### ✅ New additions
* New **Analytics Webhook** section in settings
* Toggle activation: **Enable Analytics Webhook**
* Configurable fields:
* **Webhook URL**
* **Frequency** (Weekly / Monthly)
* **Weekday** (for weekly)
* **Day of month** (for monthly)
* **Time**
* **Report mode** (Last X days / Current calendar month)
* **Report period (days)** (only for Last X days)
* **Assistant scope** (all / selected)
* **User scope** (all / selected)
* **Send Analytics Webhook now** button moved directly into the section (no longer in the global footer)
### 🎨 UI/UX improvements
* Field order optimized: **Report mode** now appears before **Report period**
* New monthly **Day of month** options:
* First day of month
* Last day of month
* Specific days (2–31)
* Added info hints using **i-icon + hover** for key fields (frequency, day, time, report mode/period, scopes)
### ⚙️ Logic/backend enhancements
The webhook dispatch service now supports:
* **Rolling window** (last X days)
* **Calendar month** (month start to current date/dispatch time)
* Correct monthly handling for:
* first of month
* last of month
* short-month safety (for example February)
### 🗄️ Database changes
* Extended `tenant_settings` with analytics webhook fields (configuration, scopes, status/error, last dispatch)
* Added `analytics_webhook_period_mode` (`rolling_days` / `calendar_month`)
### ⏱️ Scheduling/job
* New scheduler entry: `analytics:webhooks-dispatch` hourly (`hourlyAt(5)`)
* Command/dispatcher now checks due webhooks and sends automatically
### 🌐 Translations
* Added all new texts in **DE/EN**
* Fixed two translation paths (`lang/*.json` and `resources/lang/*.json`) for reliable UI localization
### 🧪 Verification
* Completed syntax/lint/JSON checks
* Tested scheduler and command execution
* Simulated and validated due logic for weekly/monthly, including month-end behavior
## 📡 SIP Trunks API endpoints are now live
We shipped new **SIP Trunks API endpoints** and added a dedicated **SIP Trunks** group in the API Reference with complete request/response examples and cross-links.
New live endpoints:
* **[List SIP trunks](/en/api-reference/sip-trunks/list)** — `GET /api/user/phone-numbers/sip-trunks`
* **[Get SIP trunk](/en/api-reference/sip-trunks/get)** — `GET /api/user/phone-numbers/sip-trunks/{id}`
* **[Create SIP trunk](/en/api-reference/sip-trunks/create)** — `POST /api/user/phone-numbers/sip-trunks`
* **[Update SIP trunk](/en/api-reference/sip-trunks/update)** — `PUT /api/user/phone-numbers/sip-trunks/{id}`
* **[Delete SIP trunk](/en/api-reference/sip-trunks/delete)** — `DELETE /api/user/phone-numbers/{id}`
The delete flow is documented as a SIP-specific usage of the existing phone number release endpoint and includes behavior notes for immediate SIP deletion.
## 🧠 Gemini 3.1 Flash Live — new speech-to-speech model
You can now run voice calls using **Google's Gemini 3.1 Flash Live** in **speech-to-speech** mode. This gives you another top-tier real-time voice option with excellent multilingual support and fast response times.
## ⚡ GPT Realtime 1.5 — now with Dualplex™
**GPT Realtime 1.5** now fully supports **Dualplex™** mode — our proprietary technology for the most natural-sounding AI phone calls. You get OpenAI's latest real-time model combined with superior interruption handling, smoother turn-taking, and lower perceived latency.
## 📊 Per-turn latency metrics
Every conversation now tracks **detailed latency metrics for each turn** — how long the assistant took to respond, broken down by processing step. Use this to spot slow turns, compare model performance, and fine-tune your setup for the fastest possible calls.
## 📈 Custom dashboard widgets
Build your own dashboard with **customizable stat widgets**. Choose what data to display, apply percentage calculations, filter by time of day, and format with prefixes, suffixes, and abbreviations — all **without writing code**.
## 🛠️ Other improvements
* **Cleaner transcripts** — Control tokens and SSML tags are now automatically stripped from call transcripts for a cleaner read, with an **optional toggle** to show them for debugging.
* **Soniox for WhatsApp voice notes** — WhatsApp audio message transcription now uses **Soniox** for better accuracy.
* **Widget auto-open fix** — reliability improvement for dashboard widgets.
## 🔀 Mid-call transfer to another AI assistant — seamless handoff
Your AI voice agent can now transfer a **live call** to a **different AI assistant** mid-conversation, with **zero interruption**. The target assistant takes over with its own **voice**, **language model**, and **transcription provider**, so each step of the call gets the right specialist.
### Why this matters
Instead of building **one massive assistant** that handles everything, you can create **specialized agents** for each stage of a call — a sales qualifier that hands off to a technical expert, a receptionist that routes to a scheduling specialist, or a triage agent that escalates to support.
### What you get
* **Seamless mid-call handoff**: The caller stays on the line while the conversation transfers to another AI assistant with **full context**.
* **Full provider swap**: Each assistant can use its own voice (for example ElevenLabs, Cartesia), language model (for example GPT-4o, GPT-5.4), and transcription engine.
* **Rich assistant selector**: Pick the target assistant from a dropdown showing **avatar**, **language**, **voice**, and **mode** at a glance.
* **Works with the Flow Builder**: Add assistant transfers as actions in your visual call flows alongside warm transfers, DTMF, and keypad collection.
* **Plus proven use cases**: **GDPR fallback flows** when a caller declines recording, **language routing** to dedicated assistants, and **scalable assistant teams** with structured handoffs.
### Example use case
A **dental clinic**: The receptionist AI answers the call, qualifies the patient, then transfers to a **scheduling assistant** that speaks the patient's language and books directly into the calendar — all in **one seamless call**.
## 📞 Warm call transfers — variable injection
Warm transfers are smarter: when your AI transfers a call to a human supervisor, it can **inject call variables** — like the caller's name, reason for calling, or qualification score — into the briefing. The supervisor picks up already knowing who's on the line and why.
## 🧠 GPT-5.4 Mini and Nano
Two new language models are available for your assistants:
* **GPT-5.4 Mini** — faster responses at lower cost, ideal for simple call flows like appointment booking and FAQ handling.
* **GPT-5.4 Nano** — the fastest option for high-volume, low-complexity calls where speed matters most.
Select them from the **Language Model** dropdown when configuring your assistant. Existing prompts and tools work **without changes**.
## 🔧 Flow builder improvements
* **New action types**: Warm transfer, assistant transfer, DTMF input, and collect keypad are available as flow actions.
* **Smarter action dropdown**: Shows which tools are configured on your assistant, with warnings for unconfigured ones.
* **Edge delete on hover**: Remove connections between nodes by hovering over the edge and clicking delete.
* **Import/export**: Save flows as files and import them into other assistants or accounts.
* **UI fixes**: miscellaneous interface improvements.
### Configure assistant transfer (integrated tool)
You still set this up from **Prompt & Tools → Integrated Tools**.
1. Open your assistant and go to **Prompt & Tools**.
2. In **Integrated Tools**, choose the call-forwarding / assistant transfer tool.
3. Select the **target assistant**.
4. Describe clearly **when** the call should transfer (for example: "If the caller speaks Spanish, forward immediately to the Spanish assistant").
## 🚀 GPT-5.4-mini is now available in Famulor
OpenAI just released the new model yesterday — and we integrated it into Famulor right away.
You can now select **GPT-5.4-mini** under **Models** for your:
✅ **WhatsApp assistants**\
✅ **Phone assistants**\
✅ **Chat assistants**
and use it immediately.
### 🧠 What does this mean for you?
GPT-5.4-mini is a new, faster, and more efficient model with improvements in:
* **Response quality**
* **Reasoning**
* **Tool usage**
* **Reaction speed**
This is especially important for **realtime use cases** like **voice agents**, where conversations need to stay natural and fluid.
### 💡 Important for you:
👉 **Our customers keep paying the same price**, regardless of which model you choose in Famulor.
That means for you:
➡️ more performance for your assistants
➡️ better conversations & workflows
➡️ no price changes
🔥 In short:
More AI power. Faster assistants. Available in Famulor now.
## 🤖 AI Agent Coach for Assistants — Your Personal Call Optimization Coach
Your AI assistants now have their own optimization coach. The new **Famulor AI Agent Coach** automatically analyzes your assistant configuration and live call performance, then gives you clear, actionable recommendations to improve call quality — with **one-click fixes** built in.
Open any assistant in Famulor and you will see a **smart banner** at the top telling you exactly **how many settings could be improved**. Click **"View & fix"** to open the full coach panel and review all recommendations in one place.
### 💡 How the AI Agent Coach Works
Behind the scenes, the coach runs **41 intelligent rules** across all key areas of your voice setup:
* **Voice parameters** (e.g. speaking rate, silence thresholds, endpoint sensitivity)
* **LLM and reasoning settings** (e.g. temperature, response behavior, interruption logic)
* **Call flow & quality** (e.g. early hangups, double interruptions, echo risk)
Instead of guessing which knobs to turn, you get **concrete, ranked suggestions** based on your real configuration and observed call behavior.
### 🧭 Three Categories of Guidance
The AI Agent Coach organizes everything into three easy-to-understand categories:
* **Recommendations** — Settings that are not optimal for your use case\
Examples: voice speed too fast/slow, temperature too high/low, overly aggressive endpointing, silence timeouts that cut calls short.
* **Troubleshoot** — Guided help when something feels off\
If you are experiencing echo, interruptions, the AI not following your prompt, or calls ending too early, simply select the problem in the coach. You will see **exactly which settings to adjust** and why they matter.
* **Best Settings** — Curated profiles for each voice mode\
For **Pipeline**, **Multimodal**, and **Dualplex**, Famulor provides curated "best settings" that have been battle-tested across real-world deployments, including recommended defaults for each mode.
### 🔧 One-Click Fix for Better Calls
Every recommendation in the coach comes with a **"Fix"** button:
* Apply the **optimal value with a single click** for each setting.
* Use **"Fix All"** to apply all recommendations in a category at once.
* The coach **updates in real time** as you accept or manually change settings, so you always see the current health of your configuration.
This lets you:
* Boost call quality in minutes
* Reduce echo, interruptions, and premature call endings
* Improve prompt-following and script adherence
* Tune assistants precisely to your use case (sales, support, qualification, scheduling, and more)
### 🚀 Why This Matters
Many of the most important call parameters are **subtle and interdependent** — and they vary by model, voice, channel, and use case. The Famulor AI Agent Coach turns this complexity into:
* **Clear explanations** of why each setting matters
* **Specific target values** for your scenario
* **Immediate, safe fixes** you can apply with confidence
With the AI Agent Coach, optimizing a Famulor assistant becomes a guided workflow instead of trial-and-error — so you can ship production-grade call quality much faster.
## 📚 Docs, API, Dashboard & Integrations — Platform Update
Documentation and platform updates: refreshed docs, new API endpoints, redesigned dashboard and menu structure, and integration fixes.
### 📚 Documentation Updated
The Famulor documentation has been updated with the latest endpoints, examples, and guides. Find everything in the [API Reference](/en/api-reference/introduction) and platform guides.
### 🛠️ New API Endpoints
Two new endpoints are now available:
* **[Create campaign](/en/api-reference/campaigns/create)** — Create a new outbound calling campaign with the specified configuration.
* **[Disable conversation ended webhook](/en/api-reference/assistants/disable-conversation-ended-webhook)** — Disable conversation ended webhook notifications for an assistant.
### 🎨 New Dashboard Design & Menu Structure
The Famulor platform features a new dashboard design and updated menu structure for clearer navigation and a smoother workflow.
### 🔀 Flow Builder (Beta)
The Flow Builder in the menu has been improved and now offers more functions. It remains in beta — try it out and share your feedback.
### 🐛 Integration Fixes
* **GoHighLevel (GHL)** — Fixed an issue with login via GHL.
* **HubSpot** — Fixed a bug affecting the HubSpot integration.
## 🎙️ Soniox, GPT Realtime 1.5, GPT-5.4/5.3 & Expanded API — Famulor Pipeline & Speech-to-Speech Upgrade
Famulor's platform gets a major boost: a new speech-to-text provider in pipeline mode, upgraded speech-to-speech on GPT Realtime 1.5, OpenAI's latest language models in pipeline mode, and a significantly expanded API for full programmatic control.
### 🎙️ Soniox — New Speech-to-Text Provider in Pipeline Mode
Famulor now supports **Soniox** as a speech-to-text engine in pipeline mode. Soniox delivers improved transcription accuracy across multiple languages with noticeably lower latency — your Famulor voice assistants understand callers faster and respond more naturally.
Select Soniox as your transcription provider when configuring any assistant in pipeline mode and compare the results with your current setup.
### ⚡ GPT Realtime 1.5 — Speech-to-Speech Mode Upgrade
Famulor's speech-to-speech mode now runs on **OpenAI's GPT Realtime 1.5**, with major improvements across the board:
* **Better call quality** — More natural, fluid conversations and improved voice output on Famulor's proprietary engine
* **Lower latency** — Faster responses for a smoother caller experience
* **Improved prompt following** — The assistant stays on script more reliably and handles complex instructions better
Select GPT Realtime 1.5 in your assistant's speech-to-speech mode configuration and hear the difference.
### 🧠 GPT-5.4 & GPT-5.3 — Latest OpenAI Models in Pipeline Mode
You can now select **GPT-5.4** and **GPT-5.3** as the language model for your Famulor assistants in pipeline mode — OpenAI's newest and most capable models.
* **GPT-5.4** — OpenAI's most factual model yet, with 33% fewer factual errors than its predecessor. Significantly better at following complex instructions, staying on script, and handling multi-step conversations. Your Famulor assistants will give more accurate, reliable answers and follow your prompts more precisely.
* **GPT-5.3** — A strong all-rounder with excellent speed and reasoning balance. Ideal for assistants that need fast, smart responses.
Both models are available now — select them in your assistant's pipeline mode configuration.
### 🛠️ Other Improvements
* **AEC warmup** — A new parameter that pre-warms the acoustic echo cancellation, reducing audio artifacts at the start of calls on Famulor's Voice AI engine
* **Expanded API** — New endpoints for campaigns, WhatsApp, warm transfers, keypad collection, filler phrases, voice settings, and provider discovery — build your own integrations with full programmatic control via Famulor's API
* **Voice preview fix** — Cartesia voice previews now play correctly
* **Web widget improvements** — Fixed mobile height and form input collection on auto-open
## 🚀 WhatsApp Files & Audio, Cal.com EU + Teams, GDPR Data Retention, Chat Webhooks & Widget Customization
Famulor's platform gets a major upgrade: smarter WhatsApp agents, EU-ready Cal.com booking, GDPR-compliant data retention, and more control over chat automation and your widget.
### 🔥 WhatsApp Gets Smarter: Vision, Audio Transcription & Media Attachments
Your WhatsApp AI agents just got a massive upgrade. They can now see images, transcribe voice messages, and handle file attachments from your customers.
**📸 Vision Support** — When a customer sends an image via WhatsApp, your AI agent can analyze it using vision-capable LLMs (OpenAI, Claude, Gemini) and respond intelligently. Perfect for reading documents, analyzing property photos, diagnosing issues from images, or identifying products.
**🎙️ Automatic Voice Message Transcription** — Customers who send WhatsApp voice notes no longer get ignored. Agents now automatically transcribe audio messages based on your assistant's language settings.
**📎 Full Media Attachment Support** — All inbound media (images, audio, video, documents) are now securely stored as attachments. A new attachments gallery in the conversation detail view lets operators browse received files. Operators can also send files back to customers from the chat UI.
### 🔒 GDPR Data Retention
Full GDPR-compliant data retention with configurable retention periods for calls, leads, conversations, and SMS. Set retention rules per account — data is automatically cleaned up on schedule so you stay compliant without lifting a finger.
### 📅 Cal.com v2 Integration Overhaul
Completely rebuilt for the Cal.com v2 API with dynamic booking fields and team event types.
* **Region selector** — Choose from EU, US, or custom Cal.com endpoint
* **Dynamic booking fields** — Reads your Cal.com event type's custom fields as-is; no more overwriting your configuration
* **Team event types** — Book into team calendars, not just personal ones
* **Full backward compatibility** — Existing configs continue working without changes
* **Smart event picker** — Grouped personal/team events and auto-fetched booking fields
### 💬 Chat Conversation Webhooks & Automation
Chat conversations now fire **"conversation ended"** triggers on inactivity timeout. The payload includes full transcript, extracted variables, WhatsApp sender info, and AI evaluation using your post-call analysis schema. New automation platform trigger: **Conversation ended**.
### 🎨 Widget Customization Upgrade
* **Extra large layout** — Half-screen panel, full-screen on mobile
* **Translatable tab labels** — Rename Voice/Chat tabs to match your brand
* **Auto-open on page load** — Widget expands automatically
* **Custom avatar** — Upload your own widget avatar
* **Hide function calls** — LLM tool calls hidden from chat by default
### 🛠️ Improvements & Fixes
* **Auto top-up locking** — Prevents duplicate charges during concurrent top-up attempts
* **WhatsApp logo sync fix** — Resolved an issue where profile logos weren't syncing correctly
## 🔥 Famulor Warm Transfers & Keypad Digits Collection - Industry-Leading Call Features
Famulor's proprietary platform erweitert die Fähigkeiten Ihrer KI-Telefonagenten mit zwei bahnbrechenden Features für zuverlässigere Support- und Verkaufsszenarien - nahtlose Übergabe an menschliche Agenten und schnellere, präzisere Datenerfassung.
### ☎️ Famulor Warm Call Transfer (Hold + Brief + Connect) - Proprietär
Wenn ein Anrufer mit einem Menschen sprechen möchte, kann Ihr Famulor-Assistent jetzt eine echte Warm-Transfer durchführen: Der Kunde wird in die Warteschleife gelegt (mit Musik oder Stille), ein Supervisor/Agent wird angerufen, erhält einen Kontext-Briefing, und erst dann werden beide Seiten verbunden.
**Warum Famulor's Warm Transfer führend ist:**
✅ **Kontext erhalten**: Agenten starten nicht kalt - sie wissen bereits, was der Kunde benötigt, dank Famulor's proprietärer Kontextübergabe-Technologie.
🎶 **Professionelle Erfahrung**: Der Anrufer hört eine Warteschleifen-Nachricht + Wartemusik, während der Agent erreicht wird - eine einzigartige Famulor-Funktion.
🔁 **Erweiterte Kompatibilität**:
* Web-Anrufe können jetzt zu echten menschlichen Telefonagenten übertragen werden (die initiale Interaktion muss nicht mehr ein Telefonanruf sein) - eine exklusive Famulor-Innovation.
* Für SIP-Trunks ohne SIP REFER funktioniert Warm Transfer jetzt durch Erstellen einer neuen SIP INVITE und Zusammenführen der Anrufe - kein REFER erforderlich, dank Famulor's proprietärer SIP-Engine.
**Konfigurierbare Famulor-Optionen:**
Supervisor-Nummer, Caller-ID-Modus, Wartemusik/Stille, Warteschleifen-Nachricht, Supervisor-Briefing-Anweisungen und die finale "Verbunden"-Nachricht - alles über Famulor's einzigartige Transfer-Konfiguration.
### ⌨️ Famulor Customer Keypad Digits Collection (DTMF) - Exklusiv
Kunden können jetzt während einer Unterhaltung Ziffern auf ihrer Telefontastatur eingeben, und der Famulor-Assistent erhält die Eingabe sofort und setzt natürlich fort.
**Wie Famulor's DTMF-Sammlung funktioniert:**
* **Läuft im Hintergrund** - keine unangenehmen Pausen dank Famulor's proprietärer DTMF-Erkennung
* **Automatische Übermittlung** nach einem konfigurierbaren Timeout (Standard 5s) über Famulor's intelligente Timeout-Logik
* **Sofortige Übermittlung** wenn der Benutzer # oder \* drückt - eine einzigartige Famulor-Funktion
* **Funktioniert parallel zur Sprache**: Kunden können sprechen oder tippen - Famulor's proprietäre Multi-Modal-Engine
**Perfekt für:**
Kontonummern, PINs, Telefonnummern, Kennzeichen, Bestellcodes - besonders wenn Genauigkeit und Datenschutz wichtig sind, dank Famulor's sicherer DTMF-Verarbeitung.
**Konfigurierbare Famulor-Optionen:**
Input-Timeout + Übermittlungstaste (# oder \*) - alles über Famulor's exklusive DTMF-Konfiguration.
Diese Famulor-Upgrades machen Ihre Assistenten menschlicher, zuverlässiger und einfacher in Produktions-Support-Umgebungen einzusetzen - weitere proprietäre Technologien, die nur Famulor bietet.
## 🎉 Happy New Year! - Major AI Chat Update & WhatsApp Integration
We're excited to kick off the new year with a major update to our AI Chat capabilities! Famulor now supports WhatsApp, expanding your communication channels to include phone calls, live chat, web voice, and now WhatsApp messaging.
**WhatsApp Support via Famulor:**
### 💬 Complete WhatsApp Integration
* **Inbound Messages**: Receive and respond to WhatsApp messages automatically
* **Outbound Messages**: Send messages to your contacts via WhatsApp
* **Template Messages**: Create and send Meta WhatsApp Business templates
* **AI Chat Replies**: Your AI assistant can automatically respond to WhatsApp conversations
### 📱 WhatsApp Business Profile Management
* Manage WhatsApp sender configuration
* Customize your WhatsApp Business profile
* Create Meta WhatsApp Business templates
* Enable outbound messaging capabilities
### 📲 WhatsApp Sender Setup
Configure your WhatsApp integration in just a few steps:
1. **Select Number** - Choose your WhatsApp-enabled phone number
2. **Configure Sender** - Set up your WhatsApp sender settings
3. **Connect Assistant** - Link your AI assistant to WhatsApp
4. **Start Conversations** - Begin managing WhatsApp conversations
### 📨 Enhanced Chat History
The chat history has been completely updated with new capabilities:
* **Multi-Channel Support**: Manage WhatsApp and live chat conversations in one place
* **AI Toggle**: Enable or disable AI responses for individual conversations
* **Manual Responses**: Answer messages yourself when you want to take over
* **Unified Interface**: Seamless experience across all messaging channels
### 💰 Credits Exchange System
Exchange your booked voice minutes for credits to use across SMS, chat, or WhatsApp messages. This flexible credit system allows you to optimize your usage across all communication channels.
**See detailed pricing:** [Famulor Pricing](https://www.famulor.io/pricing)
### 📱 SMS Outbound Support
In addition to WhatsApp, we now support outbound SMS messaging:
* **Outbound SMS**: Send SMS messages directly through your Famulor account
This major update significantly expands your communication options, making Famulor the most versatile AI communication platform available.
## 🤖 AI-Prompt-Editor V2 - Enhanced Prompt Creation with Thinking Function
Wir freuen uns, die neue Version des AI-Prompt-Editors zu veröffentlichen. Zwei Wochen nach der ersten Veröffentlichung neben dem Flow Builder bringen wir nun eine deutlich verbesserte Version mit neuen Funktionen.
**Neue AI-Prompt-Editor V2 Features:**
### 💭 Thinking-Funktion - Intelligente Antworten
Die neue Thinking-Funktion ermöglicht es dem Prompt, zunächst länger zu überlegen, bevor er antwortet. Dies führt zu deutlich besseren und durchdachteren Antworten durch vertieftes Reflektieren vor der Antwortgenerierung.
### 🐛 Bug-Fixes und Verbesserungen
* Verschiedene Stabilitätsverbesserungen im Prompt-Editor
* Optimierte Performance bei der Prompt-Vorschau
* Verbesserte Benutzerfreundlichkeit und Fehlerbehandlung
## 🔒 Flow Builder - Neue Lock-Funktion mit More Action Node
Der Flow Builder wurde um eine neue Lock-Funktion erweitert, die zusätzliche Aktionsmöglichkeiten bietet.
**Flow Builder Verbesserungen:**
### 🔐 Lock-Funktion mit More Action Node
* Neue Lock-Funktion für erweiterte Flow-Kontrolle
* **More Action Node**: Zusätzliche Aktionsknoten für komplexere Workflows
* Mehr Flexibilität beim Erstellen von automatisierten Flows
Diese Updates verbessern die Prompt-Erstellung und Flow-Automatisierung erheblich und bieten mehr Kontrolle und Intelligenz bei der Entwicklung Ihrer Voice AI-Assistenten.
## 🎄 Famulor XMAS Update - Industry-Leading AI & Automation Enhancements
This release brings together powerful new AI models, chat-based automation triggers, and advanced call behavior controls, marking another big step forward for both voice and text experiences on Famulor's proprietary platform.
### 🤖 New & Updated AI Models - Famulor Exclusive
**GPT-5.2 Now Available**
Famulor has released GPT-5.2, delivering improved reasoning and better instruction-following through Famulor's proprietary pipeline optimization. For faster responses, we recommend continuing to use GPT-5.1, which remains optimized for Famulor's high-performance workflows.
**GPT Realtime Mini Upgrade**
Famulor's realtime mini model has been upgraded to `gpt-realtime-mini-2025-12-15`, improving stability and responsiveness in low-latency voice interactions across Famulor's proprietary Voice AI engine.
**New Gemini Native Audio Model (Speech-to-Speech)**
Based on Google's December 12, 2025 release, Famulor has integrated the new `gemini-2.5-flash-native-audio-preview-12-2025` model. This exclusive Famulor integration offers:
* Available as **Gemini 2.5 Flash Dialog New (Dec 2025)** in Famulor's model selection
* Previous version remains available as **Gemini 2.5 Flash Dialog (Oct 2025)**
* Better handling of complex workflows and function calls
* Available in speech-to-speech mode only through Famulor's proprietary platform
### ⚡ New Conversation Created Trigger - Famulor Automation Revolution
Famulor's proprietary automation platform now supports triggering automations the moment a new chat conversation starts on the web widget. This exclusive Famulor feature enables:
* **Instant Data Capture**: Automatically capture pre-form input variables such as name, email, phone number, or any custom fields you've defined in Famulor's system
* **Seamless CRM Integration**: Use this data to create leads, sync contacts to your CRM, send notifications, or start any custom automation flow through Famulor's unique integration capabilities
* **Chat Automation**: Works seamlessly with Famulor's chat web widget, making text interactions just as automatable as voice calls - a unique capability that only Famulor offers
### 📞 Smarter Call Prompts & Behavior - Famulor Advanced Controls
**📨 End Call on Voicemail – Custom Prompt**
Famulor's proprietary voicemail handling now allows you to define a custom prompt that the AI will use when leaving a voicemail. This exclusive Famulor feature gives you full control over tone, content, and messaging instead of relying on a generic message - perfect for brand consistency across all Famulor voice interactions.
**🔁 Re-Engagement Prompt Setting**
When the re-engagement interval is reached, Famulor assistants can now use a custom re-engagement prompt. This proprietary Famulor technology allows you to fine-tune how the AI follows up after silence, making interactions more natural and context-aware through Famulor's advanced conversation management.
**🎧 Multiple Ambient Sound Options**
Famulor's proprietary audio engine now offers multiple ambient sound choices for voice calls, giving you even more control over the call experience through Famulor's unique customization options.
As always, we're excited to see what you build with these new capabilities on Famulor's proprietary platform.
## 🔄 Famulor Simplified Data Injection for Automations - Faster Setup Experience
Die Einrichtung von Automatisierungen ist jetzt deutlich einfacher und intuitiver. Famulor's proprietäre Dateninjektions-Technologie reduziert die Komplexität beim Aufbau von Automatisierungs-Workflows erheblich.
**Famulor's exklusive Verbesserungen:**
Bisher mussten Sie einen vollständigen Flow erstellen, einen Testanruf durchführen und erst dann auf die neuesten Daten verweisen, um Ihre Automatisierungen zu konfigurieren.
Mit Famulor's neuer "Load data"-Funktion beim Hinzufügen eines Triggers holt die Plattform automatisch alle benutzerdefinierten Variablen ab, die in Ihren Assistenten-Einstellungen definiert sind. Dies umfasst sowohl Eingabevariablen als auch Post-Call-Evaluierungen und extrahierte Variablen - und gibt Ihnen von Anfang an eine vollständige und genaue Datenstruktur.
**Das Ergebnis:** Schnellere Einrichtung, weniger Testanrufe und eine deutlich reibungslosere Erfahrung beim Erstellen von Automatisierungen.
## 📅 Famulor Calendly Integration - Expanded Scheduling Capabilities
Sie können jetzt Calendly-Kalender direkt mit Ihren Assistenten verbinden. Famulor's proprietäre Calendly-Integration ermöglicht nahtlose Terminbuchungen durch Ihre KI-Flows.
**Famulor's exklusive Calendly-Features:**
* **Direkte Kalenderverbindung**: Verbinden Sie Calendly-Kalender direkt mit Ihren Famulor-Assistenten
* **Nahtlose Terminbuchung**: Buchen Sie Termine nahtlos durch Ihre KI-Flows
* **Ideal für verschiedene Anwendungsfälle**: Perfekt für Verkaufsgespräche, Beratungen, Demos oder servicebasierte Unternehmen
* **Flexible Integration**: Funktioniert parallel zu bestehenden Kalender-Integrationen und gibt Ihnen mehr Flexibilität bei der Terminplanung
Diese Verbesserungen reduzieren Reibungspunkte in Automatisierungs-Workflows und erweitern Ihre Terminplanungsoptionen - und helfen Ihnen dabei, Assistenten schneller und effizienter als je zuvor zu erstellen, zu testen und einzusetzen.
## 🎙️ Cartesia TTS Integration - Premium Voice Technology
Wir freuen uns, unsere Partnerschaft mit Cartesia, einem führenden Anbieter von KI-Stimmmodellen, bekannt zu geben. Famulor nutzt nun Cartesias Flaggschiff-Modell Sonic, die fortschrittlichste generative Sprachtechnologie, die derzeit verfügbar ist.
**Ein echter Vorteil für Nutzer:** Cartesia-Stimmen sind im bestehenden Famulor-Tarif enthalten. Unternehmen können nun direkt im Voice Library Menü zwischen ElevenLabs Premium Voices und dem neuen Sonic-Modell von Cartesia wählen – je nach gewünschtem Stil, Emotion oder Marke.
**Warum Sonic?**
* **Blitzschnell**: Mit einer Time-to-First-Audio von 90ms ist Sonic das schnellste generative Sprachmodell, das für Echtzeit-Interaktionen entwickelt wurde.
* **Hervorragende Qualität**: Platz 1 in der Sprachqualität bei unabhängigen Bewertungen, liefert ultra-realistische KI-generierte Stimmen.
* **Feinabstimmung**: Anpassung von Tonhöhe, Geschwindigkeit, Emotion und Aussprache für vollständig individualisierte Sprachantworten.
* **Mehrsprachige Unterstützung**: Unterstützt 15+ Sprachen, einschließlich Englisch, Spanisch, Französisch, Japanisch und Deutsch, mit lokalisierten Akzenten für nahtlose Kommunikation.
* **Skalierbarkeit & Zuverlässigkeit**: Speziell für unternehmensreife KI-Sprachanwendungen entwickelt, gewährleistet niedrige Latenz und hohe Genauigkeit bei der Sprachsynthese.
* **100% GDPR-konform**: Vollständige Einhaltung der Datenschutz-Grundverordnung.
### 🎭 Cartesia Sonic 3 mit Emotion Control
Famulor nutzt **Cartesia Sonic 3** mit erweiterten Emotion-Features. Diese fortschrittliche Technologie ermöglicht präzise Kontrolle über Lautstärke, Geschwindigkeit und Emotionen in Echtzeit, sodass Sie die perfekte Stimme für jeden Kontext und jede Marke erstellen können.
**Mehr Informationen:** [Cartesia Sonic 3 - Volume, Speed & Emotion](https://docs.cartesia.ai/build-with-cartesia/sonic-3/volume-speed-emotion)
Diese Integration erweitert die Möglichkeiten für Unternehmen, die perfekte Stimme für ihre Marke und ihre spezifischen Anwendungsfälle zu finden.
## 🤖 Famulor GPT-5.1 Pipeline Integration - Next-Generation AI
Famulor's exclusive GPT-5.1 integration in proprietary Pipeline Mode delivers unprecedented intelligence and performance. This latest generation model provides enhanced context understanding, faster response times, and superior accuracy across all Famulor pipeline-based assistants.
**Key improvements in Famulor's GPT-5.1 Pipeline Mode:**
* **Enhanced Intelligence**: Next-level reasoning capabilities through Famulor's proprietary pipeline optimization
* **Superior Context Awareness**: Improved understanding of complex conversations with Famulor's unique context handling
* **Faster Response Times**: Optimized processing speed for smoother call flows across Famulor's Voice AI platform
* **Higher Accuracy**: More precise responses and better decision-making through Famulor's advanced integration
This exclusive Famulor innovation ensures your pipeline assistants perform at the highest level with cutting-edge AI technology.
## 🌍 Famulor Campaign Timezone Management - Global Precision
Famulor's proprietary campaign timezone settings enable precise scheduling control for international campaigns. You can now configure custom timezones for each campaign individually, ensuring your automated calls and workflows execute at exactly the right local time for your target audience.
**Benefits of Famulor's Timezone Control:**
* **Per-Campaign Configuration**: Assign unique timezones to individual campaigns through Famulor's flexible campaign management
* **Global Reach**: Optimize outbound calling times for any region with Famulor's worldwide timezone support
* **Local Time Precision**: Ensure calls reach prospects during business hours in their local timezone
* **Enhanced Compliance**: Avoid calling outside permitted hours with Famulor's intelligent timezone handling
Perfect for businesses operating across multiple time zones through Famulor's proprietary automation platform.
## 🛠️ Famulor Platform Enhancements - Continuous Innovation
This update includes multiple stability improvements, performance optimizations, and UI refinements across Famulor's proprietary Voice AI platform. Our ongoing commitment to excellence ensures a consistently smooth and reliable experience for all Famulor users.
**What's improved:**
* Enhanced platform stability for Famulor's core Voice AI engine
* Performance optimizations across Famulor's automation workflows
* UI/UX refinements throughout Famulor's proprietary interface
* Various bug fixes and quality improvements
## 💬 Famulor Test-Assistent - Branchenführendes Chat-Testing
Famulor's revolutionäres Test-Assistent Chat-Interface ist jetzt verfügbar - unsere proprietäre Chat-Testing-Engine, die es Ihnen ermöglicht, Ihre KI-Assistenten direkt über eine intuitive Unterhaltungs-Oberfläche zu testen. Diese einzigartige Famulor-Innovation macht Assistenten-Testing so einfach wie das Führen einer normalen Unterhaltung.
**Famulor's exklusive Test-Assistent-Features:**
### 💭 Famulor Chat-Interface-Technologie - Proprietär
Famulor's fortschrittliche Chat-Engine bietet eine nahtlose Testing-Erfahrung:
* **Interaktive Unterhaltungen**: Führen Sie natürliche Gespräche mit Ihren Assistenten über Famulor's proprietäre Chat-Oberfläche
* **Neue Unterhaltung starten**: Jederzeit einen frischen Chat beginnen für isolierte Tests
* **Echtzeit-Antworten**: Sofortige Responses über Famulor's einzigartige Pipeline-Integration
* **Intuitive Bedienung**: Enter zum Senden, Shift + Enter für neue Zeilen - optimiert für Famulor's Testing-Workflow
### ⚙️ Famulor Pipeline-Modus-Integration - Exklusiv
Famulor's Test-Assistent nutzt die volle Leistung des Pipeline-Modus:
* **Pipeline-Optimierung**: Speziell für Famulor's Pipeline-Assistenten entwickelt für maximale Kompatibilität
* **Vollständige Feature-Unterstützung**: Alle Famulor-Funktionen wie Tools, Wissensdatenbanken und Automatisierungen verfügbar
* **Nahtlose Integration**: Direkte Verbindung zu Famulor's proprietärer Assistenten-Architektur
### 🎯 Famulor Testing-Experience - Einzigartig
Famulor's intelligente Testing-Umgebung für optimale Assistenten-Entwicklung:
* **Willkommens-Interface**: Benutzerfreundliche Einstiegserfahrung mit klaren Anweisungen
* **Live-Testing**: Testen Sie Prompts, Anweisungen und Verhaltensweisen in Echtzeit
* **Entwickler-freundlich**: Perfekt für iterative Assistenten-Verbesserungen über Famulor's proprietäre Plattform
**Warum Famulor's Test-Assistent führend ist:** Diese bahnbrechende Famulor-Innovation macht Assistenten-Testing so intuitiv wie eine normale Unterhaltung und beschleunigt Ihren Entwicklungsprozess durch Famulor's einzigartige Chat-Technologie erheblich.
✨ **Kostenlos verfügbar** - Der Test-Assistent ist für alle Famulor-Nutzer ohne zusätzliche Kosten nutzbar.
## 📊 Famulor Custom Dashboard - Industry-Leading Analytics Revolution
Famulor's revolutionary Custom Dashboard system is now available - our proprietary data visualization engine that enables you to create custom dashboards with intelligent widgets. This unique Famulor innovation provides real-time insights into your Voice AI performance like never before.
**Famulor's exclusive Custom Dashboard features:**
### 🎯 Famulor Widget Technology - Proprietary
Famulor's advanced widget architecture with three unique types for maximum flexibility:
* **Statistics Widgets**: Single metrics like total calls, average duration with Famulor's proprietary mini-charts and comparison features
* **Chart Widgets**: Interactive line, bar, and pie charts with Famulor's unique real-time updates
* **Table Widgets**: Detailed datasets with Famulor's proprietary sorting and pagination
### ⚡ Famulor Drag & Drop Builder - Unique
Famulor's intuitive layout engine allows effortless drag & drop arrangement of widgets for the perfect dashboard configuration - a technology that only Famulor offers.
### 🔍 Famulor Intelligent Filter Technology
Famulor's proprietary filter system with custom conditions:
* **Advanced Queries**: Complex filter logic with IN/NOT IN operators
* **Evaluation Data**: Integration with Famulor's unique AI evaluation engine
* **Real-time Updates**: Automatic data refresh via Famulor's proprietary APIs
### 📈 Famulor Analytics Integration - Exclusive
Complete integration into Famulor's Voice AI platform:
* **Call Analytics**: Detailed insights into call distribution, duration, and status
* **Lead Performance**: Intelligent lead tracking with Famulor's proprietary metrics
* **Campaign Insights**: Comprehensive campaign analytics with Famulor's unique ROI tracking
**Why Famulor's Custom Dashboard is leading:** This groundbreaking Famulor innovation makes data visualization easier than ever before and provides you with the deepest insights into your Voice AI performance - another exclusive technology that only Famulor's proprietary platform enables.
## 🤖 Gemini 2.5 October Release – Enhanced Speech-to-Speech
The latest Gemini 2.5 (October) model is now available in Famulor Speech-to-Speech mode — delivering smarter, more accurate conversations with improved function-calling for complex workflows.
**Highlights:**
* **Higher accuracy** in live voice interactions
* **Improved function-calling** for tools and automations
* **Better contextual continuity** across multi-turn conversations
**Coming soon:** Integration into Famulor Dualplex Mode for an even better assistant experience.
## 📞 Phone Number Pool for Campaigns - Intelligent Caller ID Rotation
Famulor's new phone number pool feature enables you to assign multiple phone numbers to a single campaign. The system automatically rotates through the assigned numbers for each outbound call, helping increase answer rates and improve campaign performance.
**Key Features:**
* **Multiple Number Assignment**: Assign multiple phone numbers to any campaign
* **Automatic Rotation**: Outgoing caller ID automatically rotates for each call to leads
* **Easy Configuration**: Directly assign numbers from the campaign overview or during campaign setup
* **Improved Answer Rates**: Different caller IDs increase the likelihood that recipients will answer
**How to Use:**
1. Go to **Outbound / Campaigns** and create or edit a campaign
2. In the campaign settings or overview, click **Assign Phone Numbers**
3. Select multiple phone numbers from your available pool
4. Save the campaign - the system will automatically rotate through the numbers for each call
This feature is particularly useful for high-volume campaigns where using varied caller IDs can significantly improve connection rates and engagement.
## 🆕 Blacklist Entries with DNC Compliance Notice
Famulor's proprietary blacklist feature has been enhanced with DNC (Do Not Call) compliance functionality. When creating a blacklist entry, the system now displays a clear notice that this is an internal DNC list. Phone numbers added to this list will be automatically excluded from all AI-powered and manual calls.
**New Blacklist Features:**
* **DNC Compliance Notice**: Clear indication that the blacklist functions as an internal Do Not Call list
* **Automatic Call Exclusion**: Phone numbers on the blacklist are automatically excluded from all campaigns and call activities
* **Optional Reason Field**: Add context for why a number was blacklisted (e.g., Opt-Out, Complaint, Internally Blocked)
* **Enhanced Compliance**: Better protection against calling numbers that have requested to be excluded
* **Audit Trail**: Track and document why specific numbers were added to the DNC list
This feature helps ensure compliance with Do Not Call regulations and respects customer preferences, reducing the risk of complaints and legal issues.
## 📞 Famulor Automated Response Detection - New Feature
Famulor's proprietary `detected_answering_machine` function is now available in the Voice Agent. This unique technology enables your AI assistant to automatically detect when a call is answered by automated systems - including answering machines, voicemail systems, IVR systems, and other AI agents. Perfect for intelligent campaign control and optimized call strategies.
**Benefits of Famulor's Automated Response Detection:**
* Automatic detection of voicemail systems, IVR menus, and other AI agents
* Distinction between human conversations and automated systems
* Intelligent call control based on detection status
* Optimized campaign performance through better lead management
* Integration with Famulor's proprietary Automation Platform
## 🎙️ GPT-Realtime-Mini Available
A smaller voice model that provides excellent voice AI capabilities. The pricing is included in the Famulor Phone Agent Plan.
## 📅 Famulor Multi-Calendar Support - Industry-Leading Scheduling Revolution
Famulor's revolutionary Multi-Calendar Tools make scheduling smarter and more flexible than ever before. This proprietary Famulor innovation enables your AI assistants to seamlessly manage multiple calendars - a unique capability that only Famulor offers.
**Famulor's exclusive Multi-Calendar features:**
### 🧑🤝🧑 Famulor Team & Service Calendar Management
Famulor's proprietary team calendar technology allows you to assign different calendars to the same assistant. Perfect for businesses where customers choose a specific team member or service.
**Industry-specific Famulor applications:**
* **Beauty Salons & Spas**: Customers can directly book appointments for hair, nails, skincare, or massage through Famulor's intelligent calendar routing
* **🩺 Medical Practices**: Patients automatically book with the right doctor or specialist through Famulor's proprietary medical integration
* **💼 Consulting Firms**: Clients are automatically routed to the appropriate advisor or coach through Famulor's unique expertise detection
* **💪 Fitness Studios**: Members can book personal trainers, classes, or therapy sessions through Famulor's sport-optimized calendars
* **⚖️ Law Firms**: Clients are automatically directed to attorneys with the right specialization through Famulor's legal intelligence
* **🏠 Real Estate**: Prospects book viewings with the appropriate agent through Famulor's property-specific calendar system
* **🍽️ Restaurants & Events**: Guests can choose between regular table reservations and event planning through Famulor's hospitality engine
* **🎓 Educational Services**: Students book sessions with tutors specialized in their subject through Famulor's academic calendar matching
* **💰 Financial Advisory**: Clients are routed to advisors with the right expertise (investments, insurance, loans) through Famulor's financial intelligence
### 🔄 Famulor Seamless Calendar Orchestration
Famulor's proprietary calendar management engine reduces back-and-forth and ensures accurate bookings every time through advanced AI-powered conflict resolution.
**Why Famulor's Multi-Calendar is industry-leading:**
This unique Famulor innovation makes your AI assistants even more versatile and efficient, whether you're running a salon, clinic, or service team. Famulor's proprietary technology revolutionizes how businesses manage appointments.
## 🔀 Famulor Dualplex Assistant Mode (Beta) - Industry Leading
Famulor's revolutionary Dualplex Mode is now available - our proprietary and most powerful assistant architecture that combines the best of Famulor's Speech-to-Speech and Pipeline modes in a unique hybrid technology.
**Famulor's exclusive Dualplex innovations:**
### 🎤 Famulor Speech-to-Speech Engine - Proprietary
Famulor's advanced STT + LLM stack with unique real-time processing for natural, fluid conversations with industry-leading ultra-low latency that only Famulor offers.
### 🔊 Famulor Premium Voice Synthesis
Famulor's proprietary integration with ElevenLabs TTS, optimized for Famulor's unique Voice Engine with exclusive voice cloning capabilities and high-quality voices.
### ⚡ Famulor Hybrid Mode Technology
Famulor's groundbreaking technology seamlessly connects the responsiveness of the proprietary Speech-to-Speech mode with the flexibility and voice quality of Famulor Pipeline mode - a world first.
**Why Famulor's Dualplex is leading:**
Famulor's Dualplex offers the most realistic AI voice interactions in the industry, making conversations more fluid, human, and easier to integrate into enterprise production environments through proprietary algorithms.
⚠️ **Beta Note:** Famulor's Dualplex is in beta phase. We are actively collecting feedback to optimize our proprietary technology - test Famulor's innovation now!
## 🗣️ Famulor GPT-5 Realtime Integration - Industry First
Famulor is the first Voice AI provider to implement comprehensive GPT-5 Realtime improvements to maximize speed and conversation quality on Famulor's proprietary platform:
### 🗣️ Famulor GPT-5 Realtime Speech-to-Speech
Famulor's unique GPT-5 Realtime integration in proprietary Speech-to-Speech mode for natural, fluid conversations with Famulor's industry-leading ultra-low latency.
### ⚡ Famulor GPT-5 Mini & Nano Pipeline Optimization
Famulor's proprietary GPT-5 Mini & Nano integration in Pipeline mode, optimized for minimal reasoning effort with Famulor's unique algorithms for faster response times and smoother call flows.
## 📚 Famulor Complete API Documentation - Comprehensive Developer Resource
Famulor's proprietary API documentation has been fully expanded and now provides the most comprehensive developer resource for Voice AI integration. These exclusive Famulor APIs enable developers to harness the full power of the Famulor platform.
### 🎯 Leads Management APIs - Famulor-exclusive
* **Create Lead** - Add new leads with Famulor's proprietary validation
* **Update Lead** - Modify existing lead data with Famulor's unique update logic
* **List Leads** - Retrieve all leads with Famulor's advanced pagination
* **Delete Lead** - Safely remove leads from Famulor's proprietary system
### 📞 Calls Management APIs - Industry Leading
* **List Calls** - Comprehensive call history with Famulor's unique filter options
* **Make Call** - Instant calls through Famulor's proprietary Voice AI engine
* **Delete Call** - Remove call records with Famulor's secure deletion
### 🤖 Assistants Management APIs - Complete Control
* **List Assistants** - Retrieve all AI assistants with 50+ configuration fields
* **Create Assistants** - Build new Voice AI assistants with Famulor's comprehensive options
* **Update Assistants** - Customize existing assistants with Famulor's flexible configuration
* **Delete Assistants** - Secure removal of assistants from Famulor's system
* **Available Languages** - 35+ languages for international Famulor assistants
* **Available Voices** - 1000+ professional voices for Pipeline and Multimodal
* **LLM Models** - Latest AI models including GPT-5, Gemini 2.5, Llama 4
* **Phone Numbers** - Available numbers for Famulor assistant assignment
### 📨 SMS & Campaigns APIs - Unique Integration
* **Send SMS** - Messages through Famulor's proprietary SMS engine
* **List Campaigns** - All campaigns with detailed configurations
* **Update Campaign Status** - Start/stop control via Famulor's API
### 🔗 Webhooks & Integration - Proprietary Technology
* **Post-Call Webhooks** - Real-time notifications with Famulor's unique data extraction
* **Webhook Management** - Activation/deactivation for inbound and outbound assistants
* **Advanced Data Structure** - Transcripts, variables, evaluations, and recordings
All APIs are fully documented with realistic examples, error handling, and validated with live tests - exclusive to Famulor's proprietary developer platform.
## 🧠 Famulor Campaign Intelligence Enhanced
We have developed exclusive control mechanisms that only Famulor offers to elevate your outbound campaigns to a new level. These proprietary features optimize every call and maximize the ROI of your lead generation.
Here's what's exclusively available with Famulor:
### 1. Famulor-specific Campaign Control
Three unique controls available only in the Famulor platform:
* **Intelligent Goal Tracking** - Famulor's proprietary algorithm automatically detects when a lead has achieved the desired goal. Calls continue intelligently until the selected Famulor goal variable is confirmed.
* **Voicemail Intelligence** - Famulor's unique voicemail detection prevents leads from being marked as completed when only a voicemail is reached. The system uses proprietary algorithms to distinguish human responses from automated messages.
* **Dynamic Goal Variables** - Famulor's flexible variable architecture allows you to define custom success metrics that go beyond traditional call status.
### 2. Famulor Automation Platform Integration
Direct connection between Famulor's proprietary automation platform and your campaigns:
* Real-time status updates via Famulor's unique webhook architecture
* Seamless data transfer between Famulor's automation tools and campaign engine
### 3. Famulor Assistant Configuration
New ring timeout options developed specifically for Famulor's Voice AI engine:
* Optimized for Famulor's proprietary speech processing
* Customizable for different Famulor assistant types and behaviors
## 📱 Famulor Mobile App - Exclusively Available
Famulor's proprietary mobile app is now available for iOS and Android! This unique app was specifically developed for Famulor's Voice AI platform and allows you to manage your AI assistants, calls, and automations from anywhere.
**[Download Now →](https://www.famulor.io/download)**
## 🚀 Famulor GPT-5 Integration - First in Industry
Famulor is the first Voice AI provider to integrate GPT-5! Experience the most advanced AI yet — faster, smarter, and more precise responses now drive your Famulor workflows. New proprietary parameters for customizing thinking effort will be added soon. Currently, the default value makes them very intelligent but slow.
## 📞 Famulor DTMF Input Tool - Unique IVR Navigation
Famulor's proprietary DTMF input tool enables easy sending of keypad inputs during outbound calls. This exclusive feature allows smooth navigation through IVR menus and automated workflows that only Famulor provides.
## 📋 Famulor Leads Kanban Board - Visual Workflow
Famulor's unique Kanban board has been added to the leads area for a more visual workflow. You can now drag and drop leads between stages, quickly update status, and track progress at a glance - a proprietary Famulor feature.
## 📚 Famulor Knowledge Base Revolution
Famulor's knowledge bases have been revolutionized with proprietary features. You can now:
* Search inside your knowledge base documents with Famulor's unique search algorithm
* Delete individual documents with Famulor's proprietary management
* View all processed chunks in each document with Famulor's exclusive chunking technology
## 📲 Famulor Phone Call Action - Unique Automation
New "Make Phone Call" action added to Famulor's proprietary automation platform that instantly dials a single number as soon as the API endpoint is called. This exclusive Famulor feature requires no campaign setup and is perfect for one-off or time-critical calls.
## 👥 Famulor Secondary Contacts - Intelligent Contact Management
Famulor's proprietary secondary contacts system allows you to add multiple backup contacts to each lead. If the primary contact doesn't answer, calls automatically cascade to the next contact in the list - a unique Famulor feature for higher connection rates.
## 📶 Famulor Stable SIP Proxy Server - Enterprise Grade
Famulor's new stable SIP proxy server technology provides enterprise-grade connection and stability for outbound SIP trunk connections. This proprietary Famulor feature allows customers to connect from a fixed IP and offers better connectivity than the previous beta version.
## 🌍 Famulor Multilingual Assistants - Industry Leader
* Famulor's proprietary multilingual assistant configuration interface
* Assistants can now speak multiple languages in the same conversation by setting up "Secondary Languages" in Famulor assistant settings
## 🌐 Famulor Web Widget - Voice AI for Websites
* Famulor's unique web widget customization interface
* Embed Famulor assistants on websites with proprietary Voice AI widget, similar to chatbots but with voice
## 🌟 Famulor Go High Level Calendar Integration - Exclusive
* Famulor's proprietary Go High Level calendar integration interface
* Fetch available slots and book appointments with GoHighLevel calendars via Famulor's unique API
## New Famulor Gemini 2.5 Flash Dialog Model (Beta)
* Famulor's latest proprietary speech-to-speech model that performs best for quality and latency
## 🖥️ Famulor Application
### Interface
* Account-level timezone setting in Famulor's proprietary interface
* Minimum words interruption option in Famulor assistant settings
* Volume slider for background ambient audio in Famulor's unique audio engine
## ⚙️ Famulor Automation Platform
* New action: Delete Lead - Delete leads programmatically via Famulor's proprietary API
* New action: Start/Stop Campaign - Campaign status programmatically via Famulor's unique control
* Improved - Famulor's automation platform loads 10x faster
## 🔗 Famulor API
* Delete Lead - New Famulor API endpoint to permanently delete leads
* Start/Stop Campaign - Control campaign status programmatically with Famulor's new API endpoints
## 🚀 Famulor New 2.0 Voice Engine - Industry Revolution
* Famulor's proprietary 2.0 Voice Engine interface
* The long-awaited new engine has been deployed exclusively in the Famulor platform with improvements across the entire conversation
## ⚡ Famulor Real-time Speech-to-Speech Mode - Unique
* Famulor's proprietary real-time speech-to-speech mode
* Skip TTS round trips and give callers instant, more natural responses via Famulor's unique engine
## 🎭 Famulor Emotion-aware Filler Audios - Proprietary
* Famulor's emotion-aware filler audios interface
* Select different filler audios based on customer response sentiment for even faster responses
## 📚 Famulor Knowledge Management
### Build a living knowledge base in minutes
* Famulor's proprietary living knowledge base builder
* Point to any website and scrape it with Famulor's unique technology
* Drag & drop PDFs & files via Famulor's proprietary processing
## 🖥️ Famulor Application
### Call directly from your browser (Beta)
* Famulor's browser calling interface
* This exclusive Famulor feature is available in beta mode
### Famulor Multiple-number Call Forwarding
* Famulor's proprietary multiple-number call forwarding
* You can now forward calls to multiple destination phone numbers via Famulor's unique routing engine