# Famulor

> Famulor AI Phone, Voice, Whatsapp, Livechat and Voice Chat. It comes with everything you need to get started built-in.

## Docs

- [AI Prompt Editor](https://docs.famulor.io/en/ai-assistants/ai-prompt-editor.md): Edit and improve your assistant's prompts using AI-powered suggestions through a chat interface
- [Assistant Best Practices](https://docs.famulor.io/en/ai-assistants/assistant-best-practices.md): Quick guide to fine-tune mode, transcriber, model, and other settings for the best call experience
- [Assistant Modes](https://docs.famulor.io/en/ai-assistants/assistant-modes.md): Understand the two voice generation modes available for your AI assistants and when to use each one
- [Cal.com Appointment Scheduling](https://docs.famulor.io/en/ai-assistants/cal-com-scheduling.md): Learn how to enable your AI assistant to schedule appointments using Cal.com integration
- [Calendly Appointment Scheduling](https://docs.famulor.io/en/ai-assistants/calendly-scheduling.md): Learn how to enable your AI assistant to schedule appointments using Calendly integration
- [Testing Assistants with Cledon](https://docs.famulor.io/en/ai-assistants/cledon.md): Learn how to test and optimize your voice agents created with Famulor using Cledon’s testing environment
- [Creating and Editing an AI Assistant](https://docs.famulor.io/en/ai-assistants/creating-and-editing.md): Step-by-step guide on how to create, configure, and modify your AI assistants for both inbound and outbound calls
- [Custom GPT for System Prompts](https://docs.famulor.io/en/ai-assistants/custom-gpt.md): Use our Custom GPT to easily generate optimized system prompts for your AI assistants
- [Tools During the Call](https://docs.famulor.io/en/ai-assistants/custom-mid-call-tools.md): Learn how to create and configure custom API integrations that your AI assistant can use during calls
- [Appointment Booking](https://docs.famulor.io/en/ai-assistants/example-prompts/appointment-booking.md): Prompt template and explanation of the process for booking appointments
- [First Level Support](https://docs.famulor.io/en/ai-assistants/example-prompts/first-level-support.md): Explanation of the process and the complete prompt as code for First Level Support
- [General Prompt Engineering Guide](https://docs.famulor.io/en/ai-assistants/example-prompts/general-prompt-engineering-guide.md): A comprehensive guide to writing effective prompts for your Famulor AI assistants
- [Intelligent Voicemail](https://docs.famulor.io/en/ai-assistants/example-prompts/intelligent-answering-machine.md): Prompt template and process explanation for an intelligent voicemail system
- [Pause or slow reading](https://docs.famulor.io/en/ai-assistants/example-prompts/pause-or-read-slowly.md): Control the speaking pace by adding pauses in your assistant's responses
- [Prompt Guide for Specific Situations](https://docs.famulor.io/en/ai-assistants/example-prompts/prompt-guide-specific-situations.md): Specific prompt guides and examples for common scenarios when building a voice assistant
- [Receptionist](https://docs.famulor.io/en/ai-assistants/example-prompts/receptionist.md): Explanation of the process and complete prompt as code for a receptionist
- [Filler Audio](https://docs.famulor.io/en/ai-assistants/filler-audio.md): Learn how to use filler audio to create more natural conversations with your AI assistant
- [Flow Builder](https://docs.famulor.io/en/ai-assistants/flow-builder.md): Design conversational flows visually with an intuitive drag-and-drop interface
- [General Assistant Settings](https://docs.famulor.io/en/ai-assistants/general-settings.md): Basic configuration for Famulor AI assistants – call direction, numbers, voices, language, audio, and protection mechanisms.
- [GoHighLevel Appointment Scheduling](https://docs.famulor.io/en/ai-assistants/gohighlevel-scheduling.md): Learn how to enable your AI assistant to schedule appointments using GoHighLevel integration
- [Initial Message & Audio](https://docs.famulor.io/en/ai-assistants/initial-message.md): Learn how to create effective initial messages and use custom audio files for the best first impression
- [Prompt & Tools](https://docs.famulor.io/en/ai-assistants/prompt-and-tools.md): Configure the knowledge base, tools, variables, and system prompt of your assistant to define its capabilities and behavior.
- [System Prompts](https://docs.famulor.io/en/ai-assistants/system-prompt.md): Learn how to create effective system prompts - the core intelligence of your AI assistant
- [Testing Your Assistant](https://docs.famulor.io/en/ai-assistants/testing.md): Learn how to quickly test your AI assistant for both inbound and outbound calls
- [Tools & Functions](https://docs.famulor.io/en/ai-assistants/tools-and-functions.md): Explore the built-in tools and functions that enhance your AI assistant's capabilities during calls
- [Variables](https://docs.famulor.io/en/ai-assistants/variablen.md): Learn how to use variables in Famulor to retrieve information during a call
- [Voice Selection & Voice Cloning](https://docs.famulor.io/en/ai-assistants/voice-selection.md): Learn how to select built-in voices or clone your own voice for your AI assistants
- [Web Widget](https://docs.famulor.io/en/ai-assistants/web-widget.md): Learn how to embed the Famulor Chat Widget on your website
- [What is an AI Assistant?](https://docs.famulor.io/en/ai-assistants/what-is-ai-assistant.md): Understand what an AI Assistant is, its key components, and how it can help automate your phone interactions
- [Create conversation](https://docs.famulor.io/en/api-reference/ai-chatbot/create-conversation.md): Start a new chat session with an AI assistant
- [Get conversation](https://docs.famulor.io/en/api-reference/ai-chatbot/get-conversation.md): Retrieve full message history for an existing conversation
- [Send message](https://docs.famulor.io/en/api-reference/ai-chatbot/send-conversation.md): Send a user message to an existing conversation and receive the assistant's response
- [Generate AI Reply](https://docs.famulor.io/en/api-reference/ai-replies/generate-reply.md): Generates an AI reply using an assistant based on a customer identifier
- [Create Assistants](https://docs.famulor.io/en/api-reference/assistants/create.md): Create a new AI assistant with specified configuration
- [Delete Assistant](https://docs.famulor.io/en/api-reference/assistants/delete.md): Permanently delete a specific AI assistant
- [Disable conversation ended webhook](https://docs.famulor.io/en/api-reference/assistants/disable-conversation-ended-webhook.md): Disable conversation ended webhook notifications for an assistant
- [Disable assistant inbound webhook](https://docs.famulor.io/en/api-reference/assistants/disable-inbound-webhook.md): Turn off inbound webhook notifications for an assistant
- [Disable assistant webhook](https://docs.famulor.io/en/api-reference/assistants/disable-webhook.md): Turn off webhook notifications for an assistant
- [Enable Conversation Ended Webhook](https://docs.famulor.io/en/api-reference/assistants/enable-conversation-ended-webhook.md): Enable conversation-ended webhook notifications for chat conversations
- [Enable assistant inbound webhook](https://docs.famulor.io/en/api-reference/assistants/enable-inbound-webhook.md): Activate inbound webhook notifications for an assistant
- [Retrieve Available Languages](https://docs.famulor.io/en/api-reference/assistants/languages.md): Retrieve all available languages for assistant configuration
- [List Assistants](https://docs.famulor.io/en/api-reference/assistants/list.md): List all assistants for the authenticated user with pagination
- [Retrieve Available Models](https://docs.famulor.io/en/api-reference/assistants/models.md): Retrieve available AI models for assistant configuration
- [Get outbound assistants](https://docs.famulor.io/en/api-reference/assistants/outbound.md): Retrieve all outbound assistants for the authenticated user
- [Retrieve Available Phone Numbers](https://docs.famulor.io/en/api-reference/assistants/phone-numbers.md): Retrieve all available phone numbers for assistant assignment
- [List synthesizer providers](https://docs.famulor.io/en/api-reference/assistants/synthesizer-providers.md): Retrieve available TTS (text-to-speech) synthesizer providers
- [List transcriber providers](https://docs.famulor.io/en/api-reference/assistants/transcriber-providers.md): Retrieve available STT (speech-to-text) transcriber providers
- [Update Assistant](https://docs.famulor.io/en/api-reference/assistants/update.md): Update the configuration of an existing AI assistant
- [Retrieve Available Voices](https://docs.famulor.io/en/api-reference/assistants/voices.md): Retrieve all available voices for assistant configuration
- [Authentication](https://docs.famulor.io/en/api-reference/authentication.md): Learn how to authenticate your API requests
- [Delete Call](https://docs.famulor.io/en/api-reference/calls/delete.md): Delete a specific call record
- [List Calls](https://docs.famulor.io/en/api-reference/calls/list.md): List all calls for the authenticated user with filtering options
- [Make a Call](https://docs.famulor.io/en/api-reference/calls/make.md): Make a call with a specific assistant
- [Create campaign](https://docs.famulor.io/en/api-reference/campaigns/create.md): Create a new outbound calling campaign
- [List Campaigns](https://docs.famulor.io/en/api-reference/campaigns/list.md): List all campaigns
- [Update campaign status](https://docs.famulor.io/en/api-reference/campaigns/update-status.md): Start or stop a campaign in the Famulor system
- [List Conversations](https://docs.famulor.io/en/api-reference/conversations/list.md): List all conversations of the authenticated user with filtering and cursor pagination
- [Introduction](https://docs.famulor.io/en/api-reference/introduction.md): Welcome to the Famulor API
- [Create Knowledge Base](https://docs.famulor.io/en/api-reference/knowledgebases/create.md): Creates a new knowledge base
- [Create Document](https://docs.famulor.io/en/api-reference/knowledgebases/create-document.md): Adds a new document to a knowledge base
- [Delete Knowledge Base](https://docs.famulor.io/en/api-reference/knowledgebases/delete.md): Deletes a knowledge base and all its documents
- [Delete Document](https://docs.famulor.io/en/api-reference/knowledgebases/delete-document.md): Deletes a document from a knowledge base
- [Get Knowledge Base](https://docs.famulor.io/en/api-reference/knowledgebases/get.md): Retrieves details of a specific knowledge base by ID
- [Get Document](https://docs.famulor.io/en/api-reference/knowledgebases/get-document.md): Retrieves details of a specific document by ID
- [List Knowledge Bases](https://docs.famulor.io/en/api-reference/knowledgebases/list.md): Retrieves all knowledge bases of the authenticated user
- [List Documents](https://docs.famulor.io/en/api-reference/knowledgebases/list-documents.md): Retrieves all documents in a knowledge base
- [Update Knowledge Base](https://docs.famulor.io/en/api-reference/knowledgebases/update.md): Updates an existing knowledge base
- [Update Document](https://docs.famulor.io/en/api-reference/knowledgebases/update-document.md): Updates the name or description of a document
- [Create lead](https://docs.famulor.io/en/api-reference/leads/create.md): Add a new lead to your campaign
- [Delete lead](https://docs.famulor.io/en/api-reference/leads/delete.md): Remove a lead from your account
- [List Leads](https://docs.famulor.io/en/api-reference/leads/list.md): List all leads for the authenticated user
- [Update Lead](https://docs.famulor.io/en/api-reference/leads/update.md): Update an existing lead in your campaigns
- [Create mid call tool](https://docs.famulor.io/en/api-reference/mid-call-tools/create-tool.md): Create a new mid-call tool for AI assistant integration
- [Delete mid call tool](https://docs.famulor.io/en/api-reference/mid-call-tools/delete-tool.md): Permanently remove a mid-call tool
- [Get mid call tool](https://docs.famulor.io/en/api-reference/mid-call-tools/get-tool.md): Retrieve detailed information about a specific mid-call tool
- [List mid call tools](https://docs.famulor.io/en/api-reference/mid-call-tools/get-tools.md): Retrieve all mid-call tools in your account
- [Update mid call tool](https://docs.famulor.io/en/api-reference/mid-call-tools/update-tool.md): Modify an existing mid-call tool
- [List Phone Numbers](https://docs.famulor.io/en/api-reference/phone-numbers/list.md): Retrieves all phone numbers of the authenticated user
- [Purchase Phone Number](https://docs.famulor.io/en/api-reference/phone-numbers/purchase.md): Purchases a dedicated phone number
- [Release Phone Number](https://docs.famulor.io/en/api-reference/phone-numbers/release.md): Releases a phone number and cancels its subscription
- [Search Available Phone Numbers](https://docs.famulor.io/en/api-reference/phone-numbers/search.md): Searches for available phone numbers that can be purchased
- [Create SIP Trunk](https://docs.famulor.io/en/api-reference/sip-trunks/create.md): Create a new SIP trunk with credentials, address, and proxy settings
- [Delete SIP Trunk](https://docs.famulor.io/en/api-reference/sip-trunks/delete.md): Delete a SIP trunk and clean up voice infrastructure
- [Get SIP Trunk](https://docs.famulor.io/en/api-reference/sip-trunks/get.md): Get a single SIP trunk by ID
- [List SIP Trunks](https://docs.famulor.io/en/api-reference/sip-trunks/list.md): Get all SIP trunks owned by the authenticated user
- [Update SIP Trunk](https://docs.famulor.io/en/api-reference/sip-trunks/update.md): Update an existing SIP trunk configuration
- [Send SMS](https://docs.famulor.io/en/api-reference/sms/send.md): Send an SMS message using your phone number
- [Get Call](https://docs.famulor.io/en/api-reference/user/calls/get.md): Retrieves details of a specific call by ID
- [Get User Information](https://docs.famulor.io/en/api-reference/user/me.md): Retrieves information of the authenticated user
- [Conversation Ended Webhook](https://docs.famulor.io/en/api-reference/webhooks/conversation-ended.md): Webhook sent after a chat conversation ends containing transcript, extracted variables, and customer data
- [Post-Call Webhook](https://docs.famulor.io/en/api-reference/webhooks/post-call.md): Webhook sent after a call ends containing extracted variables and call data
- [Get WhatsApp Senders](https://docs.famulor.io/en/api-reference/whatsapp/get-senders.md): List WhatsApp Business senders configured in your Famulor account
- [Get WhatsApp Templates](https://docs.famulor.io/en/api-reference/whatsapp/get-templates.md): List WhatsApp message templates for a specific Famulor sender
- [Send WhatsApp Freeform Message](https://docs.famulor.io/en/api-reference/whatsapp/send-freeform.md): Send a free-text WhatsApp message within an active 24-hour session via Famulor
- [Send WhatsApp Template Message](https://docs.famulor.io/en/api-reference/whatsapp/send-template.md): Send a WhatsApp message using an approved template via Famulor
- [Get WhatsApp Session Status](https://docs.famulor.io/en/api-reference/whatsapp/session-status.md): Check the 24-hour WhatsApp messaging window status for a Famulor conversation
- [Building Flows](https://docs.famulor.io/en/automation-platform/building-flows.md): Learn how to build automation flows with triggers and actions to automate your AI call workflows
- [Famulor Tool](https://docs.famulor.io/en/automation-platform/calls-related/Famulor-tool.md): Learn how to use Famulor triggers and actions in your AI calling flows
- [Common Integrations](https://docs.famulor.io/en/automation-platform/calls-related/common-integrations.md): Explore popular integrations with Google Sheets, calendars, CRMs, and notification tools
- [Sending SMS](https://docs.famulor.io/en/automation-platform/calls-related/sms-capabilities.md): Learn how to send SMS messages using the automation platform and SMS-capable numbers
- [Debugging Runs](https://docs.famulor.io/en/automation-platform/debugging-runs.md): Ensuring your business automations are running properly
- [AI & Machine Learning Integrations](https://docs.famulor.io/en/automation-platform/integrations/ai-machine-learning.md): Enhance your AI phone assistants with advanced AI features through Famulor Automation
- [Analytics](https://docs.famulor.io/en/automation-platform/integrations/analytics.md): Documentation for Analytics in the Famulor platform
- [Calendar & Appointment Scheduling](https://docs.famulor.io/en/automation-platform/integrations/calendar.md): Automate appointment scheduling and calendar management with AI phone assistants via Famulor Automation
- [Communication Platforms](https://docs.famulor.io/en/automation-platform/integrations/communication.md): Connect your AI phone assistants with leading communication tools via Famulor Automation
- [Communication & Collaboration Integration Hub](https://docs.famulor.io/en/automation-platform/integrations/communication-collaboration-hub.md): Discover all available communication and collaboration integrations for your AI phone assistants. From Slack and Microsoft Teams to Zoom and Discord - optimize your entire team communication.
- [Communication Templates](https://docs.famulor.io/en/automation-platform/integrations/communication-templates.md): Documentation for Communication Templates in the Famulor platform
- [CRM Integrations](https://docs.famulor.io/en/automation-platform/integrations/crm.md): Seamlessly connect your AI phone assistants with leading CRM systems via Famulor Automation
- [CRM & Sales Integration Hub](https://docs.famulor.io/en/automation-platform/integrations/crm-sales-hub.md): Discover all available CRM and sales integrations for your AI phone assistants. From HubSpot and Salesforce to Pipedrive and ActiveCampaign – optimize your entire sales funnel.
- [E-Commerce & Payment Processing](https://docs.famulor.io/en/automation-platform/integrations/ecommerce.md): Integrate AI phone assistants with e-commerce platforms and payment processing systems
- [ActiveCampaign](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/activecampaign.md): Connect your AI phone assistants with ActiveCampaign for smart marketing automation. Automatically create contacts, trigger email sequences, and personalize customer journeys using call data.
- [Best Practices](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/activecampaign/best-practices.md): Documentation for Best Practices in the Famulor platform
- [Airtable](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/airtable.md): Connect your AI phone assistants with Airtable for smart database automation. Automatically create records, update project information, and seamlessly manage teams through calls.
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/airtable/templates.md): Documentation for Templates in the Famulor platform
- [Anthropic Claude](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/anthropic-claude.md): Enhance your AI phone assistants with Anthropic Claude for superior conversational intelligence. Leverage Claude's advanced reasoning capabilities for complex customer interactions, ethical AI engagement, and precise responses.
- [Asana](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/asana.md): Connect your AI phone assistants with Asana for intelligent project management. Automatically create tasks, update project statuses, and coordinate teams through call-based workflows.
- [Best Practices](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/asana/best-practices.md): Documentation for Best Practices in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/asana/templates.md): Documentation for Templates in the Famulor platform
- [Calendar booking with Cal.com](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/cal-com.md): Cal.com is a tool that allows your AI assistant to book meetings.
- [Calendly](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/calendly.md): Automate appointment bookings with AI phone assistants and Calendly. Instant booking links, intelligent scheduling, and follow-up automation. Try it free now.
- [Advanced Reasoning](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/claude/advanced-reasoning.md): Documentation for Advanced Reasoning in the Famulor platform
- [Constitutional AI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/claude/constitutional-ai.md): Documentation for Constitutional AI in the Famulor platform
- [ClickUp](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/clickup.md): Connect your AI phone assistants with ClickUp for intelligent all-in-one project management. Automatic task creation, project updates, and team coordination directly from calls.
- [ROI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/clickup/roi.md): Documentation for ROI in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/clickup/templates.md): Documentation for Templates in the Famulor platform
- [Discord](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/discord.md): Documentation for Discord in the Famulor platform
- [Dynamics](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/dynamics.md): Documentation for Dynamics in the Famulor platform
- [Excel](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/excel.md): Documentation for Excel in the Famulor platform
- [Gmail](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/gmail.md): Automate Gmail email workflows with AI phone assistants. Follow-up emails, appointment confirmations, and lead nurturing immediately after calls. Set up for free now.
- [Google AI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/google-ai.md): Documentation for Google AI in the Famulor platform
- [Google Calendar](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/google-calendar.md): Connect your AI phone assistants with Google Calendar for intelligent appointment scheduling. Automatic meeting creation, appointment finding, and calendar synchronization directly from calls.
- [Advanced Setup](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/google-calendar/advanced-setup.md): Documentation for Advanced Setup in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/google-calendar/templates.md): Documentation for Templates in the Famulor platform
- [Google Sheets](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/google-sheets.md): Automate Google Sheets with AI phone assistants. Call logging, lead tracking, and performance analytics directly from calls. Easy setup with no coding required.
- [HubSpot](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/hubspot.md): Automate your HubSpot CRM with AI phone assistants. Create contacts, track deals, and automate workflows directly from calls. Free integration available.
- [Mailchimp](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/mailchimp.md): Documentation for Mailchimp in the Famulor platform
- [Microsoft Teams](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/microsoft-teams.md): Connect your AI phone assistants with Microsoft Teams for seamless enterprise communication. Automatic channel updates, meeting integration, and team coordination directly from calls.
- [Enterprise Setup](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/microsoft-teams/enterprise-setup.md): Documentation for Enterprise Setup in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/microsoft-teams/templates.md): Documentation for Templates in the Famulor platform
- [Monday.com](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/monday.md): Connect your AI phone assistants with Monday.com for visual project and team management. Automatic item creation, board updates, and team coordination with color-coded workflows.
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/monday/templates.md): Documentation for Templates in the Famulor platform
- [Visual ROI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/monday/visual-roi.md): Documentation for Visual ROI in the Famulor platform
- [Notion](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/notion.md): Connect your AI phone assistants with Notion for intelligent all-in-one workspace management. Automatic page creation, database updates, and team collaboration directly from calls.
- [Knowledge ROI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/notion/knowledge-roi.md): Documentation for Knowledge ROI in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/notion/templates.md): Documentation for Templates in the Famulor platform
- [OpenAI](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/openai.md): Enhance your AI phone assistants with OpenAI GPT-4 & ChatGPT. Automatic conversation analysis, sentiment detection, and intelligent responses. Try it now for free.
- [Outlook](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/outlook.md): Documentation for Outlook in the Famulor platform
- [Outlook Calendar](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/outlook-calendar.md): Documentation for Outlook Calendar in the Famulor platform
- [Pipedrive](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/pipedrive.md): Connect your AI phone assistants with Pipedrive for intelligent sales pipeline management. Automatic deal creation, contact updates, and sales process optimization directly from calls.
- [Performance](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/pipedrive/performance.md): Documentation for Performance in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/pipedrive/templates.md): Documentation for Templates in the Famulor platform
- [Salesforce](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/salesforce.md): Seamlessly integrate Salesforce CRM with AI phone assistants. Enterprise-level automation for lead management, opportunity tracking, and sales excellence. Try it free now.
- [Sap](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/sap.md): Documentation for Sap in the Famulor platform
- [Shopify](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/shopify.md): Connect your Shopify store with AI phone assistants. Automatic order processing, customer service, and upselling via phone. Boost your e-commerce revenue.
- [Signal](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/signal.md): Documentation for Signal in the Famulor platform
- [Slack](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/slack.md): Connect your AI phone assistants with Slack for instant team communication. Automatic notifications, channel updates, and team coordination directly from calls in your Slack workspace.
- [Best Practices](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/slack/best-practices.md): Documentation for Best Practices in the Famulor platform
- [Workflows](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/slack/workflows.md): Documentation for Workflows in the Famulor platform
- [Telegram](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/telegram.md): Documentation for Telegram in the Famulor platform
- [Whatsapp Business](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/whatsapp-business.md): Documentation for Whatsapp Business in the Famulor platform
- [Woocommerce](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/woocommerce.md): Documentation for Woocommerce in the Famulor platform
- [Zoom](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/zoom.md): Connect your AI phone assistants with Zoom for intelligent video meeting integration. Automatic meeting creation, participant management, and seamless hybrid communication between phone and video.
- [Enterprise](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/zoom/enterprise.md): Documentation for Enterprise in the Famulor platform
- [Templates](https://docs.famulor.io/en/automation-platform/integrations/einzelintegrations/zoom/templates.md): Documentation for Templates in the Famulor platform
- [Email Marketing & Communication](https://docs.famulor.io/en/automation-platform/integrations/email-marketing.md): Automate email workflows based on AI phone assistant interactions with Famulor Automation
- [Famulor Automation - Integrations C-Z](https://docs.famulor.io/en/automation-platform/integrations/famulor-integrations-c-z.md): Continuation of the comprehensive integrations database - Sections C to Z with all available actions and triggers
- [Famulor Automation - Comprehensive Integrations Database](https://docs.famulor.io/en/automation-platform/integrations/famulor-integrations-database.md): Complete database of all 379+ available integrations with detailed actions and triggers for the Famulor Automation Platform
- [Make.com Integration](https://docs.famulor.io/en/automation-platform/integrations/make-com.md): Connect Famulor with Make.com – the user-friendly alternative to Famulor Automation for visual, cloud-hosted workflows with our official Make.com app
- [N8N Integration](https://docs.famulor.io/en/automation-platform/integrations/n8n.md): Connect Famulor with N8N – The open-source alternative to Famulor Automation for flexible, self-hosted workflows using our official N8N node
- [Integrations Overview](https://docs.famulor.io/en/automation-platform/integrations/overview.md): Discover over 379 integrations with Famulor Automation that connect your AI phone assistants to external applications
- [Productivity & Project Management](https://docs.famulor.io/en/automation-platform/integrations/productivity.md): Boost your productivity by integrating AI phone assistants with project management tools
- [ROI Calculator](https://docs.famulor.io/en/automation-platform/integrations/roi-calculator.md): Documentation for ROI Calculator in the Famulor platform
- [Zapier Integration](https://docs.famulor.io/en/automation-platform/integrations/zapier.md): Connect Famulor with over 5,000 apps via Zapier – the perfect alternative to Famulor Automation for simple, no-code workflows
- [Introduction](https://docs.famulor.io/en/automation-platform/introduction.md): Learn How to Automate Your AI Call Workflows with Famulor
- [Technical limits](https://docs.famulor.io/en/automation-platform/known-limits.md): Technical limits for flows execution
- [Custom API Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/custom-api-integration.md): Documentation for Custom API Integration in the Famulor platform
- [API Base Templates](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/api-vorlagen.md): Template collection for common API patterns and integration examples as a starting point for custom integrations
- [Asana Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/asana-integration.md): Automatic task creation in Asana directly during customer calls for seamless project management and follow-up tracking
- [Upload DATEV Document](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/datev-beleg-integration.md): Automatic document capture in DATEV Unternehmen online directly during business calls for seamless accounting
- [DATEV Account Movements](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/datev-kontenumsaetze-integration.md): Real-time access to DATEV account transactions and balances for liquidity management during business discussions
- [Create DATEV Dunning Notice](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/datev-mahnung-integration.md): Automatic creation of dunning notices in DATEV for outstanding receivables directly during customer meetings
- [DHL Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/dhl-integration.md): Automatic shipping label creation via DHL API directly during customer calls for seamless logistics processing
- [Doctolib Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/doctolib-integration.md): Complete doctor appointment automation with Doctolib – doctor search, appointment inquiry, and booking directly during the phone call
- [DocuSign Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/docusign-integration.md): Automatic sending of documents for electronic signature via DocuSign directly during customer conversations
- [Microsoft Dynamics 365 Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/dynamics365-integration.md): Comprehensive Dynamics 365 ERP integration for product search and order management during customer conversations
- [Holiday Service Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/feiertage-integration.md): Free holiday lookup for appointment scheduling and business planning during customer meetings
- [Google Sheets Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/google-sheets-integration.md): Mid-call Action for real-time access and updates of Google Sheets data during customer conversations
- [HubSpot Deal Management](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/hubspot-deal-management.md): Mid-call action for real-time access to HubSpot deals and sales pipeline management during customer conversations
- [HubSpot Contact Fetch](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/hubspot-kontakt-abruf.md): Complete guide to implementing a HubSpot contact fetch tool for mid-call data queries
- [HubSpot Lead Creation](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/hubspot-lead-erstellung.md): Automatic lead generation and qualification in HubSpot directly during phone calls
- [Jira Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/jira-integration.md): Complete Jira integration for issue tracking, bug management, and agile project development directly during customer calls
- [JTL-Wawi Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/jtl-wawi-integration.md): Complete JTL-Wawi ERP integration for product management, order processing, and shipping management
- [lexoffice Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/lexoffice-integration.md): Automatic invoice creation in lexoffice directly during customer conversations for seamless accounting automation
- [Lieferando Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/lieferando-integration.md): Complete Lieferando integration for restaurant search, menu query, and order placement directly during phone calls
- [Mailchimp Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/mailchimp-integration.md): Automatically add subscribers to Mailchimp lists directly during client calls for optimal marketing automation
- [Monday.com Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/monday-integration.md): Complete Monday.com Work OS integration for item management, status updates, and board automation directly during customer calls
- [Notion Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/notion-integration.md): Automatic page creation in Notion databases directly during customer conversations for structured knowledge management and documentation
- [OpenTable Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/opentable-integration.md): Automatic restaurant reservations via OpenTable directly during customer calls for seamless table booking services
- [Personio Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/personio-integration.md): Automatic access to employee data via Personio for HR inquiries and internal communication during phone calls
- [Pipedrive Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/pipedrive-integration.md): Automatic deal updates and pipeline management in Pipedrive directly during customer calls to optimize sales workflows
- [Salesforce Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/salesforce-integration.md): Enterprise-grade mid-call actions for Salesforce CRM with extensive lead, contact, and opportunity management capabilities
- [SAP Business One Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/sap-business-one-integration.md): Complete SAP B1 integration for item availability, order status, and quote creation directly during customer conversations
- [SendGrid Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/sendgrid-integration.md): Automated email sending via SendGrid directly during customer calls for professional email communication
- [Shopify Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/shopify-integration.md): Real-time access to Shopify orders and e-commerce data directly during customer calls for optimal customer service
- [Shopware Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/shopware-integration.md): Shopware 6 e-commerce integration for product search and order management during customer conversations
- [Slack Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/slack-integration.md): Automatically sending messages to Slack channels directly during customer calls for seamless team communication
- [Stripe Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/stripe-integration.md): Automatic Payment Intent creation and payment processing via Stripe directly during customer calls for seamless e-commerce integration
- [Microsoft Teams Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/teams-integration.md): Automated team notifications via Microsoft Teams directly during customer calls for optimal enterprise communication
- [Webhook Integration with Famulor Automation](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/webhook-automation.md): Connect mid-call actions via webhooks to the Famulor Automation Platform for advanced workflow automation
- [World Time Service Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/weltzeit-integration.md): Free timezone lookup for international communication and meeting scheduling
- [Weather Service Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/wetter-integration.md): Free weather query using the wttr.in service for small talk and local information during customer conversations
- [WooCommerce Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/woocommerce-integration.md): Complete WooCommerce WordPress integration for inventory, customer search, and order management
- [Zendesk Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/zendesk-integration.md): Automatic support ticket creation in Zendesk directly during customer conversations for professional customer service management
- [Zoho Books Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/zoho-books-integration.md): Automatic invoice creation in Zoho Books for international accounting and multi-currency management
- [Zoho CRM Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/zoho-crm-integration.md): Automatic lead creation and management in Zoho CRM directly during customer calls for structured sales processes
- [Zoho Desk Integration](https://docs.famulor.io/en/automation-platform/mid-call-tools/integration-templates/zoho-desk-integration.md): Automatic support ticket creation in Zoho Desk for structured customer service management
- [When to Use Mid-call Actions?](https://docs.famulor.io/en/automation-platform/mid-call-tools/wann-verwenden.md): Learn in which scenarios Mid-call Actions provide the greatest added value and when you should use them
- [What Are Mid-call Actions?](https://docs.famulor.io/en/automation-platform/mid-call-tools/was-sind-mid-call-tools.md): Understand what Mid-call Actions are and how they extend your AI assistants during active phone calls
- [Passing Data](https://docs.famulor.io/en/automation-platform/passing-data.md): Using data from previous steps in the current one
- [Publishing Flows](https://docs.famulor.io/en/automation-platform/publishing-flows.md): Make your flow work by publishing your updates
- [Inbound Call Context Injection](https://docs.famulor.io/en/automation-platform/tutorials/inbound-context-injection.md): Learn how to enrich your AI assistant with real-time customer data
- [Outbound Call on Form Submission](https://docs.famulor.io/en/automation-platform/tutorials/outbound-form-call.md): Learn how to trigger AI calls when customers submit a form
- [Version History](https://docs.famulor.io/en/automation-platform/versioning.md): Learn how flow versioning works in Famulor.io
- [Overview of No-Code Automation](https://docs.famulor.io/en/automation/overview.md): Learn about Famulor.io's built-in automation engine for creating workflows without coding
- [Webhook & API](https://docs.famulor.io/en/automation/webhook-api.md): Learn how to use webhooks and the REST API for custom integrations and automation
- [Handling Interruptions & Speech Sensitivity](https://docs.famulor.io/en/conversation-design/interruptions.md): Configure how your AI assistant handles interruptions, voice activity detection, and speech patterns
- [Inserting Knowledge Bases](https://docs.famulor.io/en/conversation-design/knowledge-bases.md): Learn how to provide your AI assistant with access to FAQs, documents, and other knowledge sources
- [Language & Accent Support](https://docs.famulor.io/en/conversation-design/language-support.md): Explore available languages and accents for your AI assistant, and learn how to request new ones
- [Prompt Writing Basics](https://docs.famulor.io/en/conversation-design/prompt-basics.md): Learn how to write effective system prompts and initial messages for your AI assistants
- [Custom Dashboards](https://docs.famulor.io/en/custom-dashboards/overview.md): Create personalized dashboards with widgets to track your call metrics and performance
- [Widget Configuration](https://docs.famulor.io/en/custom-dashboards/widget-types.md): Complete guide to configuring statistic, chart, and table widgets with all available options
- [API Integration Examples](https://docs.famulor.io/en/developers/api-integration-examples.md): Practical examples for integrating the Famulor API into various applications
- [Authentication Guide](https://docs.famulor.io/en/developers/authentication-guide.md): Complete guide to API authentication for developers
- [For Developers](https://docs.famulor.io/en/developers/overview.md): Deploy your Voice Agent using our powerful API
- [Enterprise](https://docs.famulor.io/en/enterprise.md): Build and scale production voice AI workloads with Famulor enterprise plans
- [Frequently Asked Questions](https://docs.famulor.io/en/faq.md): Frequently asked questions about Famulor
- [Core Concepts](https://docs.famulor.io/en/getting-started/core-concepts.md): Learn the fundamental building blocks of Famulor.io, including system prompts, voices, and AI assistants
- [Understanding Call Minutes & Billing](https://docs.famulor.io/en/getting-started/understanding-billing.md): Learn how Famulor.io billing works, including call minutes calculation, phone number rentals, and usage monitoring
- [Definitions](https://docs.famulor.io/en/glossary.md): Useful terms and definitions for Famulor and voice AI applications
- [Configuring the Inbound Assistant](https://docs.famulor.io/en/inbound-calls/configuring.md): Set up your inbound AI assistant with prompts, voices, and tools for handling incoming calls
- [Inbound Call Insights](https://docs.famulor.io/en/inbound-calls/insights.md): Access and analyze inbound call data, including transcripts, recordings, and automation triggers
- [Inbound Calls Overview](https://docs.famulor.io/en/inbound-calls/overview.md): Learn how AI assistants handle incoming calls, from answering to call completion and analytics
- [Provisioning & Managing Phone Numbers](https://docs.famulor.io/en/inbound-calls/provisioning.md): Learn how to provision, assign, and manage phone numbers for inbound AI calls
- [Platform guide](https://docs.famulor.io/en/index.md): Learn how to use Famulor.io to automate your phone calls with AI
- [How It Works (Quick Overview)](https://docs.famulor.io/en/introduction/how-it-works.md): Understand the technical flow of how Famulor.io processes and handles phone conversations using AI
- [Key Terminology](https://docs.famulor.io/en/introduction/key-terminology.md): Essential terms and concepts you need to know to use Famulor.io effectively
- [What is Famulor](https://docs.famulor.io/en/introduction/what-is-Famulor.md): Learn about Famulor.io, a voice automation platform that uses AI to handle real-time phone conversations
- [Whitepaper](https://docs.famulor.io/en/introduction/whitepaper-ki-telefonie.md): How Famulor’s conversational AI is revolutionizing customer calls. Learn how Famulor sets itself apart from traditional voice systems.
- [Automatic Deletion of Call Data](https://docs.famulor.io/en/legal/automatisches-loeschen-anrufdaten.md): GDPR-compliant automatic deletion of call data after configurable retention periods
- [Data Retention](https://docs.famulor.io/en/legal/data-retention.md): Configure GDPR-compliant data retention periods for your account
- [Compliance Guide for Voice Cloning](https://docs.famulor.io/en/legal/voice-cloning-compliance.md): Practical compliance guide for the legally compliant use of voice cloning technologies
- [Voice Cloning Contract Templates](https://docs.famulor.io/en/legal/voice-cloning-contracts.md): Sample contracts and consent declarations for voice cloning in Germany, Austria, and Switzerland
- [Legal Information on Voice Cloning](https://docs.famulor.io/en/legal/voice-cloning-legal-information.md): Comprehensive legal information and compliance guide for voice cloning technologies within the German, Austrian, and Swiss legal framework
- [MCP Client](https://docs.famulor.io/en/mcp/client.md): Installation and configuration of the Famulor MCP Server for various clients
- [Famulor Skill](https://docs.famulor.io/en/mcp/famulor-skill.md): Install and use the Famulor.io Skill to let AI agents build and manage assistants, campaigns, knowledge bases, and messaging workflows via the Famulor API.
- [MCP Server](https://docs.famulor.io/en/mcp/server.md): Model Context Protocol Server for the Famulor Voice Agent Platform
- [Caller ID & Handling](https://docs.famulor.io/en/outbound-calls/caller-id.md): Learn how to configure and manage caller ID for outbound campaigns
- [Creating & Managing Campaigns](https://docs.famulor.io/en/outbound-calls/campaigns.md): Step-by-step guide to creating and managing outbound call campaigns, including lead imports and monitoring
- [Mass/Parallel Dialing](https://docs.famulor.io/en/outbound-calls/mass-dialing.md): Learn how to manage high-volume outbound campaigns with parallel dialing while maintaining compliance
- [Outbound Calls Overview](https://docs.famulor.io/en/outbound-calls/overview.md): Learn about outbound call campaigns, including sales calls, reminders, and follow-ups using AI assistants
- [Scripts & Prompts for Sales or Collections](https://docs.famulor.io/en/outbound-calls/scripts-and-prompts.md): Learn how to write effective system prompts and scripts for outbound sales and collection calls
- [Voicemail Handling](https://docs.famulor.io/en/outbound-calls/voicemail-handling.md): Learn how your AI assistant handles voicemail detection in outbound calls
- [Assigning Numbers to Assistants](https://docs.famulor.io/en/phone-numbers/assigning-to-assistants.md): Learn how to connect your phone numbers to AI assistants for both inbound and outbound calls
- [Setting Up Call Forwarding](https://docs.famulor.io/en/phone-numbers/call-forwarding.md): Instructions for setting up call forwarding to your Famulor AI number
- [Pricing & Regions](https://docs.famulor.io/en/phone-numbers/pricing-and-regions.md): Understand phone number pricing across different regions, documentation requirements, and additional fees
- [Purchasing & Managing Numbers](https://docs.famulor.io/en/phone-numbers/purchasing-and-managing.md): Learn how to purchase, provision, and manage phone numbers for your AI assistants
- [SMS Capabilities](https://docs.famulor.io/en/phone-numbers/sms-capabilities.md): Learn about SMS features, requirements, and pricing for your phone numbers
- [Types of Phone Numbers](https://docs.famulor.io/en/phone-numbers/types.md): Learn about the different types of phone numbers you can use with Famulor.io: dedicated numbers, SIP integration, and Caller ID
- [AI Coach](https://docs.famulor.io/en/platform/ai-coach.md): Use the purple wand (AI Coach) for latency, voice quality, troubleshooting, and engine recommendations matched to your use case.
- [AI Prompt Editor](https://docs.famulor.io/en/platform/ai-prompt-editor.md): Build and refine your assistant’s system prompt with AI chat, templates, and diff review—no deep technical knowledge required.
- [WhatsApp AI](https://docs.famulor.io/en/platform/ai-whatsapp.md): Create a WhatsApp sender, verify your number, link your AI assistant, and set up templates for outreach — including voice-downtime during verification.
- [Appointment scheduling (Cal.com)](https://docs.famulor.io/en/platform/appointment-scheduling-cal-com.md): Connect Cal.com, GoHighLevel, or Calendly from Prompt & Tools so your assistant can book appointments—API key, event selection, and when-to-book rules.
- [Call Forwarding](https://docs.famulor.io/en/platform/assistant-call-forwarding.md): Configure cold and warm call transfers from your AI assistant to a human — destination number, conditions, hold music, and supervisor briefing.
- [Blacklist](https://docs.famulor.io/en/platform/blacklist.md): Block phone numbers so you no longer receive calls from them.
- [Export calls](https://docs.famulor.io/en/platform/call-export.md): Select calls in Call history and download them as an export.
- [Call history](https://docs.famulor.io/en/platform/call-history.md): Overview of all calls, recordings, transcript, variables, and post-call webhook details.
- [Call transfer to another assistant](https://docs.famulor.io/en/platform/call-transfer-to-assistant.md): Hand off live calls to a different AI assistant from Prompt & Tools — language routing, compliance paths, and multi-assistant teams without extra numbers.
- [Campaigns](https://docs.famulor.io/en/platform/campaigns.md): Create outbound campaigns, manage leads, and import lead lists via CSV.
- [Chat list](https://docs.famulor.io/en/platform/chat-list.md): View all AI chats in one place: conversations, messages, average duration, and extracted variables.
- [Connectors](https://docs.famulor.io/en/platform/connectors.md): Create your first connector to link channels like Web Widget and WhatsApp to an assistant, then configure and embed your widget.
- [Custom Dashboard](https://docs.famulor.io/en/platform/custom-dashboard.md): Create your own dashboard in Famulor, add widgets, and resize cards to track the metrics that matter most.
- [DTMF & keypad input](https://docs.famulor.io/en/platform/dtmf-keypad-input.md): Use DTMF on outbound calls to navigate IVR queues, or keypad collection to let callers enter digits securely — setup, timeouts, and prompt examples.
- [Edit WhatsApp Sender](https://docs.famulor.io/en/platform/edit-whatsapp-sender.md): Update your WhatsApp Business profile in Famulor: business details, branding, legal links, website, and contact information.
- [End call](https://docs.famulor.io/en/platform/end-call-tool.md): Tell your assistant when it may hang up: clear rules for ending calls only after the goal is met or the caller is done.
- [Engine types](https://docs.famulor.io/en/platform/engine-types.md): Quick overview: how Pipeline, Speech-to-Speech, and Dualplex differ — and when to choose which mode.
- [Flow Builder](https://docs.famulor.io/en/platform/flow-builder.md): Structured conversation flows vs. the AI Prompt Editor—nodes for speak, prompt, actions, and end call; ideal for outbound and sales.
- [Inbound vs. outbound caller](https://docs.famulor.io/en/platform/inbound-vs-outbound.md): Difference between inbound and outbound assistants — and where to set this in Famulor.
- [Knowledge Bases (RAG)](https://docs.famulor.io/en/platform/knowledge-bases-rag.md): Teach your assistant with websites, PDFs, text files, and docs so it can answer business-specific questions reliably.
- [Lead list (Kanban view)](https://docs.famulor.io/en/platform/lead-list-kanban.md): Track leads in a Kanban board and move them between status columns.
- [LLM Temperature](https://docs.famulor.io/en/platform/llm-temperature.md): How the creativity slider affects prompt adherence, and when to raise temperature for more improvisation.
- [Midcall AI Tool](https://docs.famulor.io/en/platform/midcall-ai-tool.md): Build tools your assistant can trigger during live calls to fetch, create, or update data via API integrations.
- [Synthesizer](https://docs.famulor.io/en/platform/synthesizer.md): Use voice stability, voice similarity, and speaking rate to shape how your AI voice sounds.
- [Test Assistant](https://docs.famulor.io/en/platform/test-assistant.md): Test your assistant in the editor for free via Test Assistant, or run live calls that consume balance and are billed per second.
- [Transcriber Settings](https://docs.famulor.io/en/platform/transcriber-settings.md): Tune endpoint type, endpoint sensitivity, interruption sensitivity, and VAD to reduce latency and improve turn-taking.
- [TTS providers](https://docs.famulor.io/en/platform/tts-providers.md): What text-to-speech (TTS) is, which providers Famulor integrates, and where voices are hosted.
- [Number Rentals & International Rates](https://docs.famulor.io/en/pricing/number-rentals.md): Understand phone number rental costs, plus how SIP and Caller ID usage is billed by the minute.
- [Cost Overview](https://docs.famulor.io/en/pricing/overview.md): Understand the main components of Famulor.io pricing, including call minutes, number rentals, and optional fees
- [Pricing Breakdown](https://docs.famulor.io/en/pricing/usage-based.md): Detailed explanation of how call minutes are calculated and billed
- [Handling Compliance](https://docs.famulor.io/en/provisioning/compliance.md): Understand compliance requirements for phone number provisioning and calling regulations in different countries
- [3CX Integration](https://docs.famulor.io/en/provisioning/sip-ai/3cx-integration.md): How to connect your 3CX system with Famulor
- [Aircall Integration](https://docs.famulor.io/en/provisioning/sip-ai/aircall-integration.md): Connect Aircall numbers to Famulor via SIP forwarding
- [Amazon Chime SDK Voice Connector Integration](https://docs.famulor.io/en/provisioning/sip-ai/amazon-chime-integration.md): Connect AWS-provisioned phone numbers to Famulor via Amazon Chime SDK Voice Connector
- [Asterisk / FreePBX Integration](https://docs.famulor.io/en/provisioning/sip-ai/asterisk-integration.md): Connect a self-hosted Asterisk or FreePBX PBX to Famulor via SIP
- [DIDLogic Integration](https://docs.famulor.io/en/provisioning/sip-ai/didlogic-integration.md): A step-by-step guide to connect your DIDLogic account via SIP trunking
- [Easybell Integration](https://docs.famulor.io/en/provisioning/sip-ai/easybell-integration.md): Connect your Easybell telephone system with Famulor via SIP Trunking or the Cloud Phone System
- [Five9 Integration](https://docs.famulor.io/en/provisioning/sip-ai/five9-integration.md): Connect a Five9 contact center seat to Famulor via SIP
- [Fonial Integration](https://docs.famulor.io/en/provisioning/sip-ai/fonial-integration.md): Import a Fonial phone number into Famulor step by step
- [Genesys Cloud Integration](https://docs.famulor.io/en/provisioning/sip-ai/genesys-cloud-integration.md): Connect Genesys Cloud (CX) to Famulor via a BYOC Carrier external trunk
- [NFON Limitations](https://docs.famulor.io/en/provisioning/sip-ai/nfon-limitations.md): Why NFON cannot currently be integrated with Famulor
- [Peoplefone Limitations](https://docs.famulor.io/en/provisioning/sip-ai/peoplefone-limitations.md): Why Peoplefone cannot currently be integrated with Famulor
- [Placetel Limitations](https://docs.famulor.io/en/provisioning/sip-ai/placetel-limitations.md): Why Placetel cannot currently be integrated with Famulor
- [Plivo Integration](https://docs.famulor.io/en/provisioning/sip-ai/plivo-integration.md): Step-by-step guide to connecting Plivo numbers to Famulor via Zentrunk SIP trunking
- [RingCentral Integration](https://docs.famulor.io/en/provisioning/sip-ai/ringcentral-integration.md): Connect RingCentral phone numbers to Famulor via Generic SIP IP Phone provisioning
- [SIP Integration](https://docs.famulor.io/en/provisioning/sip-ai/sip-integration.md): Connect your existing phone system and numbers with Famulor
- [SIP Troubleshooting](https://docs.famulor.io/en/provisioning/sip-ai/sip-troubleshooting.md): Guide to resolving common SIP integration issues with Famulor
- [Sipcall Integration](https://docs.famulor.io/en/provisioning/sip-ai/sipcall-integration.md): Step-by-step guide to connecting your Sipcall (Switzerland) account to Famulor via SIP trunking
- [Sipgate Limitations](https://docs.famulor.io/en/provisioning/sip-ai/sipgate-limitations.md): Why Sipgate currently cannot be integrated with Famulor
- [Telnyx Integration](https://docs.famulor.io/en/provisioning/sip-ai/telnyx-integration.md): Step-by-step setup guide to connect Telnyx numbers to Famulor via SIP trunking
- [Twilio Integration](https://docs.famulor.io/en/provisioning/sip-ai/twilio-integration.md): Step-by-step guide to connecting your Twilio account via SIP trunking
- [Vonage Integration](https://docs.famulor.io/en/provisioning/sip-ai/vonage-integration.md): A step-by-step guide to connecting your Vonage account via SIP trunking
- [Zadarma Integration](https://docs.famulor.io/en/provisioning/sip-ai/zadarma-integration.md): Connect your Zadarma account to Famulor via SIP Trunking
- [Supported Countries](https://docs.famulor.io/en/provisioning/supported-countries.md): Learn about phone number availability and provisioning across different countries
- [The Future of AI Telephony: How Large Language Models Revolutionize Customer Interaction](https://docs.famulor.io/en/resources/whitepaper-ki-telefonie-zukunft.md): Discover how Famulor surpasses traditional intent-based systems with generative conversational AI and LLMs to enable natural, human-like conversations. A complete guide with implementation, best practices, and practical examples.
- [Best Time for Cold Calling](https://docs.famulor.io/en/sales/beste-zeit-fuer-kaltakquise.md): Data-driven time windows, scheduling by time zones, and industry specifics
- [Data Protection & Compliance](https://docs.famulor.io/en/sales/datenschutz-und-compliance.md): Legally Compliant Cold Calling in the DACH Region (DE/AT/CH): Basics, Best Practices, and Proofs
- [Success Measurement & Reporting](https://docs.famulor.io/en/sales/erfolgsmessung-und-reporting.md): Key metrics, cohort analyses, and data-driven decision making
- [Conversation Management & Objection Handling](https://docs.famulor.io/en/sales/gespraechsfuehrung-und-einwandbehandlung.md): Structured guides, the LAER framework, and research-based best practices for outbound calls
- [Script Optimization](https://docs.famulor.io/en/sales/skript-optimierung.md): Hypothesis-driven testing, personalization, and clear closing paths
- [Technical Optimization](https://docs.famulor.io/en/sales/technische-optimierung.md): Optimize call quality, DTMF/IVR, interruptions, voices & latency
- [Target Audience Addressing](https://docs.famulor.io/en/sales/zielgruppenansprache.md): ICP/Persona, Segmentation, and Messaging Guides for Higher Conversion
- [Support](https://docs.famulor.io/en/support.md): Support options for help inquiries, feedback, and feature requests
- [Trust Center](https://docs.famulor.io/en/support/trust-center.md): Transparency on infrastructure, sub-processors, and technical safeguards for data protection at Famulor.io
- [AI Behavior Issues](https://docs.famulor.io/en/troubleshooting/ai-behavior.md): Troubleshoot and optimize your AI assistant's conversation behavior and responses
- [Automatic Forwarding on Rejection](https://docs.famulor.io/en/troubleshooting/automatic-forwarding-on-rejection.md): Set up GDPR-compliant call routing when customers reject call recording or the collection of sensitive data
- [Billing & Credits](https://docs.famulor.io/en/troubleshooting/billing.md): Troubleshoot billing issues, understand charges, and learn about refund policies and usage tracking
- [Can I Bring My Own Phone Number / Twilio?](https://docs.famulor.io/en/troubleshooting/byop.md): Learn how to use your existing phone numbers or Twilio account with Famulor.io through SIP integration or Caller ID verification
- [Cal.com Issues](https://docs.famulor.io/en/troubleshooting/cal-com-issues.md): Troubleshoot common Cal.com integration issues
- [Calendly Issues](https://docs.famulor.io/en/troubleshooting/calendly-issues.md): Troubleshoot common Calendly integration issues
- [Call Quality Issues](https://docs.famulor.io/en/troubleshooting/call-quality.md): Troubleshoot and optimize call quality, latency, and connection issues
- [Campaign Issues](https://docs.famulor.io/en/troubleshooting/campaign-issues.md): Solve common campaign issues and optimize performance
- [GoHighLevel Issues](https://docs.famulor.io/en/troubleshooting/gohighlevel-issues.md): Common GoHighLevel integration problems and solutions
- [Leads Issues](https://docs.famulor.io/en/troubleshooting/leads-issues.md): Solve common lead management issues and import problems
- [General Setup Issues](https://docs.famulor.io/en/troubleshooting/setup-issues.md): Troubleshoot common setup problems including AI response issues, OTP verification, and credential errors
- [SIP Integration Issues](https://docs.famulor.io/en/troubleshooting/sip-integration-issues.md): Troubleshoot SIP trunk connection problems and configuration issues
- [Voice & Response Issues](https://docs.famulor.io/en/troubleshooting/voice-problems.md): Troubleshoot voice quality and response timing issues with your AI assistant
- [Web Widget Issues](https://docs.famulor.io/en/troubleshooting/web-widget-issues.md): Troubleshoot common web widget problems and integration issues
- [WhatsApp Troubleshooting](https://docs.famulor.io/en/troubleshooting/whatsapp-troubleshooting.md): Common issues and solutions for WhatsApp Business integration
- [WhatsApp Automation](https://docs.famulor.io/en/whatsapp/automation.md): Automate WhatsApp messaging with triggers and actions in the automation platform
- [WhatsApp Chats](https://docs.famulor.io/en/whatsapp/conversations.md): Track and manage AI-powered WhatsApp chats with customers
- [WhatsApp Business Integration](https://docs.famulor.io/en/whatsapp/integration.md): Connect your AI assistants with WhatsApp Business for automated text-based customer communication
- [WhatsApp Sender](https://docs.famulor.io/en/whatsapp/senders.md): Create and manage WhatsApp Business senders for AI-powered messaging
- [Message Templates](https://docs.famulor.io/en/whatsapp/templates.md): Create and manage WhatsApp message templates for business-initiated conversations

## OpenAPI Specs

- [openapi](https://docs.famulor.io/api-reference/openapi.json)

## Optional

- [Book a Demo](https://cal.com/bek-group/demotermine)
- [Academy](https://www.skool.com/famulor/classroom)
- [Community](https://www.skool.com/famulor/about)
- [Demo buchen](https://cal.com/bek-group/demotermine)
- [Akademy](https://www.skool.com/famulor/classroom)
- [Community](https://www.skool.com/famulor/about)