Anrufe auflisten
curl --request GET \
--url https://app.famulor.de/api/user/calls \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": "0.08000000",
"total_cost": "0.12000000",
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": "0.05000000",
"total_cost": "0.08000000",
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"first_page_url": "https://app.famulor.de/api/user/calls?page=1",
"from": 1,
"last_page": 4,
"last_page_url": "https://app.famulor.de/api/user/calls?page=4",
"links": [
{
"url": null,
"label": "« Previous",
"active": false
},
{
"url": "https://app.famulor.de/api/user/calls?page=1",
"label": "1",
"active": true
}
],
"next_page_url": "https://app.famulor.de/api/user/calls?page=2",
"path": "https://app.famulor.de/api/user/calls",
"per_page": 15,
"prev_page_url": null,
"to": 15,
"total": 52
}
Anrufe auflisten
Alle Anrufe für den authentifizierten Benutzer mit Filteroptionen auflisten
GET
/
api
/
user
/
calls
Anrufe auflisten
curl --request GET \
--url https://app.famulor.de/api/user/calls \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": "0.08000000",
"total_cost": "0.12000000",
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": "0.05000000",
"total_cost": "0.08000000",
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"first_page_url": "https://app.famulor.de/api/user/calls?page=1",
"from": 1,
"last_page": 4,
"last_page_url": "https://app.famulor.de/api/user/calls?page=4",
"links": [
{
"url": null,
"label": "« Previous",
"active": false
},
{
"url": "https://app.famulor.de/api/user/calls?page=1",
"label": "1",
"active": true
}
],
"next_page_url": "https://app.famulor.de/api/user/calls?page=2",
"path": "https://app.famulor.de/api/user/calls",
"per_page": 15,
"prev_page_url": null,
"to": 15,
"total": 52
}
Dieser Endpunkt ermöglicht es Ihnen, alle Anrufe aufzulisten, die dem authentifizierten Benutzer gehören, mit verschiedenen Filteroptionen.
Query-Parameter
Anrufe nach Status filtern. Mögliche Werte:
initiated, ringing, busy, in-progress, ended, completed, ended_by_customer, ended_by_assistant, no-answer, failedAnrufe nach Typ filtern. Mögliche Werte:
inbound, outbound, webAnrufe nach Kunden-Telefonnummer filtern
Anrufe nach Assistenten-ID filtern
Anrufe nach Kampagnen-ID filtern
Anrufe ab diesem Datum filtern (YYYY-MM-DD Format)
Anrufe bis zu diesem Datum filtern (YYYY-MM-DD Format)
Anzahl der Anrufe pro Seite (1-100, Standard: 15)
Seitennummer (Standard: 1)
Antwort-Felder
Array der Anrufe
Anzeigen Anruf-Eigenschaften
Anzeigen Anruf-Eigenschaften
Die eindeutige Kennung des Anrufs
Der Name des Assistenten, der den Anruf bearbeitet hat
Der Name der Kampagne, zu der dieser Anruf gehört (falls zutreffend)
Der Typ des Anrufs (inbound, outbound oder web)
Die Dauer des Anrufs in Sekunden
Die vom Assistenten verwendete Telefonnummer
Die Telefonnummer des Kunden
Der aktuelle Status des Anrufs
Das Transkript der Anrufkonversation als Array von Objekten mit text, type, sender und timestamp
Während des Anrufs gesammelte Variablen
Bewertungsdaten für die Anrufleistung als Array von Objekten mit name, type, value und description
Antwort von konfigurierten Webhooks
Die vom Anbieter berechneten Kosten für diesen Anruf
Die Gesamtkosten des Anrufs inklusive aller Gebühren
Wer den Anruf beantwortet hat (human, machine oder unknown)
URL zur Anrufaufzeichnung (falls verfügbar und aktiviert)
Datum und Uhrzeit der Anruferstellung
Datum und Uhrzeit der letzten Aktualisierung des Anrufs
Die aktuelle Seitennummer
Anzahl der Elemente pro Seite
Gesamtanzahl der Anrufe, die den Kriterien entsprechen
Die letzte Seitennummer
URL der ersten Seite
URL der letzten Seite
URL der nächsten Seite oder
nullURL der vorherigen Seite oder
nullBasis-Pfad für die Pagination
{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": "0.08000000",
"total_cost": "0.12000000",
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": "0.05000000",
"total_cost": "0.08000000",
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"first_page_url": "https://app.famulor.de/api/user/calls?page=1",
"from": 1,
"last_page": 4,
"last_page_url": "https://app.famulor.de/api/user/calls?page=4",
"links": [
{
"url": null,
"label": "« Previous",
"active": false
},
{
"url": "https://app.famulor.de/api/user/calls?page=1",
"label": "1",
"active": true
}
],
"next_page_url": "https://app.famulor.de/api/user/calls?page=2",
"path": "https://app.famulor.de/api/user/calls",
"per_page": 15,
"prev_page_url": null,
"to": 15,
"total": 52
}
Passende Seiten: Introduction und Authentication Guide und API Integration Examples.
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