Get a call
Call details including the transcript, the AI summary, provider-neutral failure guidance, the chronological event log, and a signed recording_url (valid 1 hour) if a recording exists. Failed transfer events expose the same safe failure shape without raw SIP or SDK diagnostics. Required scope: calls:read (keys without scope restrictions have full access).
Authorizations
API key (fam_..., created under Settings → API Keys) or an OAuth 2.0 access token (fam_at_...). REST operations also require API Access for the credential's workspace. Keys can be restricted to scopes such as assistants:read, calls:write, campaigns:write, automations:read, dashboards:read, dashboards:write, leads:write, segments:write, loop:read, loop:write, phone_numbers:write, sip_trunks:write, knowledge:write, voices:read, billing:read, settings:write, platform:read, platform:write; a *:write scope implies the matching *:read. Automation and dashboard endpoints also accept the legacy calls:* scope. Keys without scope restrictions have full access within the workspace's available capabilities.
Path Parameters
Call ID.
Response
The call with events and recording URL.