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Famulor lets you build, deploy, and operate AI voice assistants that make and receive real phone calls — and talk to visitors on your website. It is a multi-tenant, white-label platform: agencies and resellers can run it under their own domain, branding, and pricing. Assistants work around the clock and take several conversations at the same time — up to the simultaneous-call capacity in your plan — so callers are answered instead of queued. Routine questions, bookings, and qualification happen without a person involved, and your team steps in only for the calls that actually need one.

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What you can build

Inbound reception

A phone number that answers instantly, qualifies callers, books appointments, and transfers to humans when needed.

Outbound campaigns

Automated calling campaigns with a parallel dialer, retry rules, calling windows, and voicemail handling.

Multi-step call flows

Visual flows with specialized agents, conditions, data collection, HTTP tools, and warm transfers.

Web voice & chat

Embed the same assistants as a voice or chat widget on any website.

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Core concepts

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How a call flows

  1. The call starts. A caller dials your number (inbound), or the assistant places the call from a campaign, a single test, or the API (outbound).
  2. The assistant listens. It follows what the caller says as they speak and detects when a turn is finished.
  3. It decides what to say. Its prompt or flow, plus any tools and knowledge base it has access to, produce the next reply or action.
  4. It speaks. The reply comes back in the assistant’s selected voice.
  5. It acts. It answers questions, collects information, books an appointment, or transfers to a person when the conversation calls for it.
  6. Everything is recorded. The transcript, recording, and outcome land in History automatically — ready to review or build an automation on.
How steps 2 to 4 run internally depends on the assistant’s engine mode: separate listening, reasoning, and speaking stages, or one continuous voice loop.

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Built for Europe

Consent announcements with optional recording are built in, and recording can begin only after the caller agrees. Calling windows and do-not-contact lists help teams follow their privacy and outreach requirements.

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Where to go next

Quickstart

Create your first assistant and test it with a web call in under five minutes.

API & MCP

Automate everything via REST or connect Claude/ChatGPT through the MCP endpoint.