curl --request GET \
--url https://app.famulor.io/api/v1/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.famulor.io/api/v1/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.famulor.io/api/v1/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.famulor.io/api/v1/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.famulor.io/api/v1/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.famulor.io/api/v1/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.famulor.io/api/v1/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"thread_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"channel": "sms",
"direction": "inbound",
"assistant_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assistant_name": "<string>",
"status": "queued",
"contact": "<string>",
"from": "<string>",
"to": "<string>",
"subject": "<string>",
"body_preview": "<string>",
"summary": "<string>",
"duration_sec": 123,
"campaign_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"reply_status": "pending",
"reply_error": "<string>",
"attachments_count": 1,
"message_count": 2,
"created_at": "2023-11-07T05:31:56Z",
"last_activity_at": "2023-11-07T05:31:56Z",
"lead_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"failure": {
"domain": "telephony",
"code": "busy",
"message": "<string>",
"retryable": true,
"action": "retry_later",
"operation": "outbound_call"
},
"imported_from_whatsapp_history": true,
"inbox_labels": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"label": "possible_scam",
"message_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z"
}
]
}
],
"meta": {
"pagination": {
"limit": 123,
"offset": 123,
"total": 123
}
}
}List conversation history
Calls and assistant email conversations in your workspace, globally sorted by latest activity. Failed outbound call rows include the provider-neutral failure object. Every inbound and outbound email turn with the same stable thread_id is grouped into one conversation row. Email reply states are normalized to the shared statuses (pending → in_progress, replied/outbound → completed). Required scope: calls:read.
Removed conversations are excluded. Their detail IDs return not found.
List filters accept comma-separated values and match any of them; different filters combine. Campaign, duration and QA filters exist only on calls. view_id applies a saved History view.
curl --request GET \
--url https://app.famulor.io/api/v1/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.famulor.io/api/v1/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.famulor.io/api/v1/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.famulor.io/api/v1/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.famulor.io/api/v1/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.famulor.io/api/v1/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.famulor.io/api/v1/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"thread_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"channel": "sms",
"direction": "inbound",
"assistant_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assistant_name": "<string>",
"status": "queued",
"contact": "<string>",
"from": "<string>",
"to": "<string>",
"subject": "<string>",
"body_preview": "<string>",
"summary": "<string>",
"duration_sec": 123,
"campaign_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"reply_status": "pending",
"reply_error": "<string>",
"attachments_count": 1,
"message_count": 2,
"created_at": "2023-11-07T05:31:56Z",
"last_activity_at": "2023-11-07T05:31:56Z",
"lead_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"failure": {
"domain": "telephony",
"code": "busy",
"message": "<string>",
"retryable": true,
"action": "retry_later",
"operation": "outbound_call"
},
"imported_from_whatsapp_history": true,
"inbox_labels": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"label": "possible_scam",
"message_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z"
}
]
}
],
"meta": {
"pagination": {
"limit": 123,
"offset": 123,
"total": 123
}
}
}Authorizations
API key (fam_..., created under Settings → API Keys) or an OAuth 2.0 access token (fam_at_...). REST operations also require API Access for the credential's workspace. Keys can be restricted to scopes such as assistants:read, calls:write, campaigns:write, automations:read, dashboards:read, dashboards:write, leads:write, segments:write, loop:read, loop:write, phone_numbers:write, sip_trunks:write, knowledge:write, voices:read, billing:read, billing:write, settings:write, platform:read, platform:write; a *:write scope implies the matching *:read. Automation and dashboard endpoints also accept the legacy calls:* scope. Keys without scope restrictions have full access within the workspace's available capabilities.
Query Parameters
Apply a saved History view (GET /history/views). Filter parameters you also send override the view's values; the period (date_range, from, to) and the duration bounds are each replaced as a whole.
Filter by channel: matches the channel field of each row. avatar = web voice with virtual avatar; live_chat = widget text chat; messaging channels (chat apps, help desks, mailboxes) query messaging conversations. Comma-separated list, any of (e.g. call,whatsapp_voice).
sms, call, avatar, email, live_chat, whatsapp_voice, whatsapp, telegram, slack, messenger, teams, discord, gchat, x, freshdesk, gmail, outlook, zendesk, servicenow, intercom, zoho_mail, agent_mail, instagram, zulip Filter by direction. Comma-separated list, any of. web applies only to calls.
inbound, outbound, web Filter by normalized status. Comma-separated list, any of (e.g. no_answer,busy,failed).
queued, ringing, in_progress, completed, failed, no_answer, busy, skipped Filter calls, messaging and emails by assistant. Comma-separated list of assistant IDs, any of (max 50).
Filter by campaign; campaign history contains calls only. Comma-separated list of campaign IDs, any of (max 50).
Filter the unified history by one Audience contact across calls, messaging and email.
Filter by Audience contact tags. Comma-separated; conversations whose contact has any of these tags are included.
Filter by analysis sentiment (calls, messaging and email threads with a completed analysis). Comma-separated list, any of.
positive, neutral, negative Filter by the analysis success verdict. Conversations without a verdict are excluded.
successful, unsuccessful Filter calls by their AI QA scorecard result. Requires the AI QA Scorecards feature; returns calls only.
passed, failed Minimum duration in seconds, inclusive. Returns calls only (messaging and email have no duration).
x >= 0Maximum duration in seconds, inclusive. Returns calls only.
x >= 0Search phone numbers, email addresses, email subject/body, and call summaries.
Relative period in the workspace timezone; the last-N-days ranges include today. Saved views keep it relative, so it moves with the current date. Cannot be combined with from/to.
today, yesterday, last_7_days, last_30_days, last_90_days, this_month, last_month Only entries active at or after this time (latest message time for email threads). ISO 8601 date-time, or a calendar date YYYY-MM-DD that starts in the workspace timezone. Cannot be combined with date_range.
Only entries active at or before this time (latest message time for email threads). ISO 8601 date-time, or a calendar date YYYY-MM-DD that includes that whole day in the workspace timezone. Cannot be combined with date_range.
Page size (1–200).
1 <= x <= 200Number of items to skip.
x >= 0