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Placetel Limitations

Unfortunately, Placetel currently does not support static SIP trunks for integration with Famulor.

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Why doesn’t the integration work at the moment?

Current Technical Limitation

Placetel unfortunately does not support static SIP trunks at this time.This means that a direct SIP integration between Placetel and Famulor is technically not possible currently.

Contact the provider directly

Important: Please ask Placetel directly if they can offer static SIP trunks!
  • Many providers continuously develop their services
  • The feature might already be available or planned
  • Direct inquiry can lead to individual solutions

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What does this mean for you?

Limited Functionality

  • No direct SIP trunk integration possible
  • No automatic call forwarding to AI assistants
  • Limited automation options

Alternative Solutions

  • Manual call forwarding
  • Use of Famulor numbers
  • Call forwarding via the Placetel dashboard

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Our Recommendation

Simple Alternative

You can directly purchase and use a number from us!
  • Inbound: Simply forward your current Placetel number to the Famulor number
  • Outbound: Verify the number under “Phone Numbers” and make outbound calls directly with it
This solution offers you:
  • Full AI assistant functionality
  • Automated call handling
  • Advanced telephony features
  • Seamless integration with the Famulor platform
  • Easy setup via call forwarding

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Alternative Providers

Supported Providers

The following providers currently support SIP trunk integration with Famulor:
  • Twilio - Elastic SIP Trunking
  • Zadarma - SIP trunking with FQDN
  • 3CX - Generic SIP trunk
  • Easybell - SIP trunking FQDN feature
  • Telnyx - SIP trunk with FQDN

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Need help?

Our support team can assist you with choosing an alternative solution or setting up the call forwarding functionality.

Contact Support

Need help choosing an alternative solution? Contact our support team.