When an assistant is blocked
Blocking is reserved for serious risks such as impersonating an unrelated bank, government body, or brand; caller-ID spoofing; credential theft; or similar scam intent. A blocked assistant cannot handle phone, web, messaging, or email conversations, including calls started through API v1 or MCP. The assistant editor shows the reason and the content that needs attention.Fix and check again
Remove or rewrite the flagged content, then save the assistant. Famulor checks the updated version and restores the assistant when the issue is resolved.Request manual review
If you believe the content is legitimate, select Request manual review in the assistant editor and explain the intended use. The current version is reviewed, and the result appears in the editor. You can also use:GET /api/v1/assistants/{id}/compliance-reviewPOST /api/v1/assistants/{id}/compliance-reviewwith{ "reason": "..." }- the MCP tools
get_assistant_compliance_reviewandrequest_assistant_compliance_review