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The Academy is an interactive learning area inside the Famulor app. Its courses take you from how an AI agent works to running agents at scale. Every lesson is built around animations and things to do instead of reading, and every course ends with an exam and a certificate. Open it from Academy in the sidebar.

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Courses

Both Level 1 courses are open from the start. The Level 2 course and all specializations open once you hold the AI Voice Agent Foundations certificate, and Enterprise AI Operations opens after Agentic Workflows & Integrations. You can replay any lesson at any time.
The Global AI Rulebook course gives an overview as of October 2026. It is not legal advice — laws change, so check each market with your own advisor.
The mascot coaches you through every step, and Hint helps when you’re stuck.

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Practice chat

Lessons with a Live label let you talk to the agent you’re building. The practice chat uses your current prompt, greeting, knowledge and tools, and replies like the agent would on a call. It does not create an assistant and does not use your workspace credits. Each person has a daily allowance of practice replies, which refills the next day. In the last Foundations lesson you can create the agent as a real assistant in your workspace. From there you test and change it like any other assistant; test calls use credits as usual.

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Exams and certificates

When all lessons of a course are done, its exam unlocks. The exam screen shows how many questions there are and how many correct answers you need. If you don’t pass, the result shows which questions to review — retake the exam whenever you’re ready. Each certificate shows your name, the course, the issue date and a credential ID such as FA-7K2M-Q9XD-3HTP. You can:
  • download it as an image or print it as a PDF
  • add it to your LinkedIn profile
  • share its public verification link, where anyone can check that it is genuine
  • correct a typo in your name; the credential ID and date stay the same
Progress and certificates belong to your login, not to a workspace, so they follow you when you switch workspaces.

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Check progress with the API, MCP, CLI and SDK

Lessons and exams are completed in the app. Your progress and certificates are available programmatically with a personal API key or OAuth token: every course with its lessons, whether it is still locked, whether its exam is unlocked, and the certificate once earned. Workspace-wide service keys have no person attached and receive 403.
AI clients connected through MCP use the get_academy_progress tool. The API reference lists every field.