Skip to main content
We’re glad to help with setup questions, bug reports, and feature requests.

Support options

Email support

Email support@famulor.io with your request and the team will get back to you.

Enterprise support

Dedicated support channels with SLA commitments and higher concurrency for high-volume calling are available on enterprise plans — see Enterprise for what’s included and how to get started.

What to include in a request

To speed up troubleshooting, include:
  • Your workspace or account identifier
  • The assistant ID, campaign ID, or phone number involved
  • An approximate timestamp and timezone
  • Expected behavior vs. actual behavior
  • Relevant screenshots or API request/response samples

Where to go next

FAQ

Quick answers on getting started, telephony, pricing, and compliance.

Glossary

Terms used across Famulor and voice AI in general.

Trust Center

Data sovereignty commitments, technical safeguards, and how to request a DPA.

Enterprise

Dedicated support, higher concurrency, and a hands-on rollout.