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We are open to all kinds of help inquiries, feedback, and feature requests.

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Our Support Options

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Email Support

Email support@famulor.io with your request and our team will get back to you promptly.

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Community Support

Join our active community on Skool for real-time collaboration and support questions in the Help channel: Famulor Community on Skool

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Enterprise Support

Get dedicated support from our forward-deployed engineering team with an enterprise plan. For fastest response times and hands-on technical support, enterprise customers should use their dedicated support channels.

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What to Include in a Support Request

To speed up troubleshooting, include:
  • Workspace or account identifier
  • Assistant ID, campaign ID, or phone number involved
  • Approximate timestamp and timezone
  • Expected behavior vs actual behavior
  • Relevant screenshots or API request/response samples