Types of Phone Numbers

Famulor lets you connect three different kinds of phone numbers to your AI assistant:

Normal (Dedicated) Numbers
- Rented directly from Famulor.io.
- Can be used for both inbound and outbound calls.
- Typically charged as a monthly rental, with the ability to handle multiple parallel calls on a single number.
SIP Integration (VOIP/PBX)
- Connect an existing VOIP or PBX number via SIP.
- This setup allows you to keep your existing numbers while benefiting from Famulor.io’s AI.
- Works for both inbound and outbound—but requires you to share SIP credentials or trunk details with us to configure.
- To submit a request, contact us through the chat widget in the bottom right corner of the screen inside the app.
Caller ID (Outbound Only)
- When you already have a phone number (e.g., your personal or business line) but don’t want to port it or integrate via SIP.
- You verify ownership (via OTP or a short call) so that number can appear on people’s caller ID.
- Inbound calls won’t be answered by the AI if you use Caller ID alone—it only masks the AI’s outbound calls.

Comparison Table

Feature	Dedicated Number	SIP Integration	Caller ID
Inbound Calls	✅ Supported	✅ Supported	❌ Not supported
Outbound Calls	✅ Supported	✅ Supported	✅ Supported
Monthly Rental	Required (varies by region)	Not required	Not required
Setup Complexity	Easy - rent and assign	Medium - requires SIP credentials	Easy - verify ownership
Voice Quality	High (direct carrier connection)	Depends on SIP provider	High (uses your existing line)
Parallel Calls	Multiple calls per number	Depends on SIP trunk capacity	Limited by your line
Best For	New setups, both inbound/outbound	Existing PBX/VOIP systems	Outbound-only campaigns

Need inbound calls? Choose a Dedicated Number if you don’t have VOIP, or SIP Integration if you have an existing PBX/VOIP system.
Only outbound calls? Use Caller ID to verify your existing number, or rent a Dedicated Number for better analytics.
Have existing infrastructure? SIP Integration lets you keep your current numbers while adding AI capabilities.